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Hotel Mondschein

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Hotel Mondschein
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652 Reviews from our TripAdvisor Community

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Showing 373: English reviews
Reviewed yesterday NEW

Comfortable hotel, good location, very easy to get to many places, but not 4* hotel. There is no restaurant or even coffee/tea making facility in the room. The bar is ok. Breakfast is good also. I would choose for the location only.

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Helpful?
Thank Jurgita K
New York City, New York
Reviewed 4 days ago NEW

I wanted to express my thanks much earlier for the wonderful stay. The hotel is quaint old building, which has a charm of its own. Rooms were cozy. Location was great, near to old town. View from room was the Inn river... very nice... Breakfast was tasty, good range of selections and their tea collection was awesome. Would definitely stay...

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Helpful?
Thank anupamwrites
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guest, we thank you so much for your wonderful review and are really happy that your honeymoon stay in Innsbruck was a succes! We wish you all the best and hope to see you back again one day!

Reviewed 5 days ago NEWvia mobile

Have just spent three nights here staying with friends. Location is great, incredibly central to the old town and (at this time of the year) the Christmas markets. Breakfast is included and is great quality and the staff are welcoming and helpful. We especially enjoyed having a drink in the hotel bar at the end of an evening. The only...

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Helpful?
Thank Tori H
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guests, we thank you very much for your kind review! We are happy that you had such a good time in Innsbruck and wish you a merry Christmas and a Happy new Year!

Christchurch, New Zealand
Reviewed 5 days ago NEW

This is a great little hotel, just perfect for a visit to Innsbruck. Its position by the river makes it easy to get to and to fit was real for visiting all the lovely Christmas Markets. The rooms may appear a little utilitarian at first but what they make lack in looks they more than make up for with super...

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Helpful?
Thank Cass2007
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guests, we are happy to hear that you enjoyed your stay with us and thank you very much for taking your time and writing your review!

Florianópolis
Reviewed 4 weeks ago via mobile

Great location! Historical building very well maintained with charming pub. Parking problems, but there are public vacancies nearby. The staff is attentive and fluent in English. Very good choise to walk.

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Helpful?
Thank KKPSH
hotelmondschein, Leiter Öffentlichkeitsarbeit at Hotel Mondschein, responded to this review

Thank you very much! Our garage is narrow and not suitable for big cars, and especially in high season this can cause problems. Fortunately you could resolve the problem with the big public parking nearby.

Firenze, Italia
Reviewed 4 weeks ago via mobile

Well positioned just in front of the city center, the hotel is pretty old and looks really cheap already from the tiny lobby. Small rooms with nothing special and generally quite cold. Everything is really standard and kind of low level. Breakfast just acceptable. Parking is in a different location few meters from the entrance. Staff is kind and helping,...

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Helpful?
Thank sanodimente
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guest, we are very sorry to hear that you did not like our hotel as mostly all other travellers do! You are right, our hotel is "pretty old" - built in 1473 - and is a class listed monument. The stars are assigned by an expert commission and are not located in our sphere of influence.

Huntington, West Virginia
Reviewed October 30, 2016

This hotel has a lot of charm. It is walking distance to old town. The hotel is very clean. It had a great breakfast. They made you feel very welcomed. The breakfast had a lot to choose from on the buffet. It was very clean and the beds were very comfortable.

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Helpful?
Thank ekhogsett
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear Madam, we thank you very much for writing such a lovely review! It is always a great pleasure for us when our guests enjoy their stay so much. We hope you had a good trip back home and send you our very best regards!

Brisbane, Australia
Reviewed October 23, 2016 via mobile

The hotel is charming and in a great location. We opted for the river view and it was well worth it. The view is magical. The staff were very friendly and helpful in planning our stay and getting around. We got all the information we needed to get around. I was so impressed. Best service I've had in a long...

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Thank xalx
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guest, thank you so much for your delightful review! We are so pleased to hear you loved your stay. We will certainly do our very best to improve the situation with the heating and hope this will be resolved until you will come and visit us next time!

Reviewed October 23, 2016 via mobile

My wife and I stayed in this hotel in September 2016 and I have to say it was beautiful. We booked a room with a view of the old town and were not disappointed. The room was quite compact, with a good sized bathroom. The hotel was within walking distance of the old town and had a very nice bar....

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Helpful?
Thank ChrisH7499
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Thank you very much for your wonderful review! We hope to see you again some day and send you our very best regards from Innsbruck!

Sydney, Australia
Reviewed October 15, 2016 via mobile

We stayed at the hotel for a night. Very easy to get to from the train station (walking distance 10-15 minutes) and just next to the river and across from the Old Town. Beautiful location! Our room was spacious for 4 people with all separate beds for a nice relaxing sleep. Bathroom was fabulous with all new equipments and comfortable...

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Helpful?
Thank Olga R
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guests, how wonderful to read your friendly words! We are really happy that you enjoyed your stay with us so much and would be delighted to see you back one day!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Hotel Mondschein is set in a great location, just across the river from the Old Town and close to the myriad attractions, restaurants and shopping facilities. The hotel has 31 rooms in different room categories, including family rooms and 1 family suite. All rooms are comfortably furnished and provide all amenities needed to make your stay a pleasant one. All guests can enjoy the complimentary breakfast buffet served each morning or relax in the welcoming bar for after-dinner drinks. Attentive service and a friendly, family atmosphere characterize the style of the house and guarantee your well-being! The main train station and the airport (INN) are only a few kilometers away from the hotel. Garage parking is available 100 meters behind the hotel, for an additional fee. ... more   less 

Additional Information about Hotel Mondschein

Address: Mariahilfstrasse 6 | 6020 Innsbruck, Innsbruck 6020, Austria (Formerly BEST WESTERN Hotel Mondschein)
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $105 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mondschein 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Mondschein
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#7 Luxury Hotel in Innsbruck
#14 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Mondschein staff and other travelers.
6 questions
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Questions? Get answers from Hotel Mondschein staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The basic inwards facing rooms are perfectly adequate (and very quiet) if you don't mind not having a view.”
 of 5 bubbles Cass2007, 5 days ago | Read review
“Try to book a more spacious room if you are staying for more than a few days”
 of 5 bubbles 406myrtleh, Oct 1, 2016 | Read review
“Ask for one with a starry ceiling if you are romantically inclined”
 of 5 bubbles PeterC173, Aug 29, 2016 | Read review
“High floor rooms at the front over look the river”
 of 5 bubbles H5501PEkarenc, Jun 29, 2016 | Read review
“Ask for a room with a view.”
 of 5 bubbles JoanC48, Jun 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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