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Hotel Mondschein

Certificate of Excellence
Mariahilfstrasse 6 | 6020 Innsbruck, Innsbruck 6020, Austria (Formerly BEST WESTERN Hotel Mondschein)
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606 Reviews from our TripAdvisor Community

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Showing 347: English reviews
Newcastle, Australia
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent a very comfortable 5 nights at this hotel. Great location within an easy stroll of the main train station. Very large air conditioned room with plenty of room to spread out and a comfortable bed. Fridge and safe were also a bonus. Bathroom looked to have been recently renovated with separate bath and shower. We didn't have a view... More 

Helpful?
Thank Booper97
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guests, we thank you very much for your kind review! We remember your stay with us with great pleasure and hope to see you back again one day! More 

1 review
3 of 5 stars Reviewed 1 week ago NEW

Well, for the money and the four stars, the hotel is a disappointment. The only good thing about it was its location and private garage, for which you need to pay extra. Total rip-off. The breakfast was okay.

Helpful?
Thank Dávid P
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear Sir, we are sorry that you were not happy with your stay. Regarding our garage we want to explain as follows: our garage is free of charge for all guests who book directly with us. For guests who book through booking platforms the cost is EUR 12,00 per day. The public parking garage nearby is EUR 17,00 per day. More 

Central Coast California
Level Contributor
159 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located close to the old town, right across the street from the river. Very cordial staff. Excellent breakfast in a lovely dining room. We'd definitely stay there again, for a variety of reasons......closeness to old town and the restaurants, close to other things like museums, and close to a beautiful botanic garden.

Helpful?
Thank lakemissy
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guest, we thank you for your wonderful review! We try to do our very best to make our guests happy - and maybe we will have the chance to welcome you again! More 

Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked a single room in this hotel. The room is very small and though I did not get a room with a view of the river or mountains like some other posters here, it was very comfortable and cosy. I asked for an early check in for 10AM and they obliged as they had a room available at that... More 

Helpful?
Thank Navina J
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

We thank you for your review and are happy to hear that you enjoyed your stay with us! More 

Helsinki, Finland
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Basic business hotel, nothing special. Location is conveniently across the city centre, just small walk over the bridge. Bathroom was tidy and well organised. Hotel has some charm in it. The breakfast was good.

Helpful?
Thank Lomalaiset
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guest, we regret that you could not find anything special in our place, anyway thank you for your stay! More 

Basingstoke, United Kingdom
Level Contributor
138 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a family run hotel and it shows, very beautifully furnished and excellent service, our room was lovely and quiet, though the one disappointment was the air conditioning was not working properly but they provided a fan which helped. Hotel over looking the river and close to the old town and all the best attractions of this wonderful city.... More 

Helpful?
Thank karen c
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Thank you very much for your kind review! We try to do our best to make our guests happy and hope that you will remember your stay as a pleasant one! More 

Vienna, Austria
Level Contributor
97 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is situated right across the river from the main sights, offering a great view of the old town and the alps. Staff is ok, although not too friendly. The hotel including the rooms is old and old fashioned, however absolutely clean and well kept. It is a charming hotel, but the busy road in front makes the room... More 

Helpful?
Thank mr_selo
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guest, thank you very much for your friendly review! More 

Bowling Green, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel Mondschein is located on the Inn River directly across from the old town. Our River front room was very comfortable and provided a delightful view. The staff was very friendly and the breakfasts offered a wide selection.

Helpful?
Thank Joan C
London
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We chose this hotel for its location which was very good. However I can't say the same about the rest of our stay. We had booked a double room with view of the old town. We found the room to be very small and depressing and the air conditioning was totally inadequate and centrally controlled and very antiquated. We tried... More 

Helpful?
Thank loopyloo1313
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guests, we are really sorry that you did not appreciate our services as other guests did. The temperature in your room was 22° Celsius; considering the hot outside temperatures this was not really warm. We are also sorry that you did not like the starry ceiling, usually our guests love it. Our parking garage is just 70 metres away,... More 

east yorkshire
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Innsbruck is a nice town , easy to get about , nice little streets to wander around a trip up to nordkette ( mountain ) first by train , then to the top by cable car Views are just stunning , in June snow still at the top , cost not cheap , but worth the cost not sure if... More 

Helpful?
Thank joey023
hotelmondschein, Leiter Gästebetreuung at Hotel Mondschein, responded to this review

Dear guests, thank you so much for your detailled and positive review! It was a pleasure to have you as our guests and we hope to see you back again! Best regards from all of us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Hotel Mondschein is set in a great location, just across the river from the Old Town and close to the myriad attractions, restaurants and shopping facilities. The hotel has 31 rooms in different room categories, including family rooms and 1 family suite. All rooms are comfortably furnished and provide all amenities needed to make your stay a pleasant one. All guests can enjoy the complimentary breakfast buffet served each morning or relax in the welcoming bar for after-dinner drinks. Attentive service and a friendly, family atmosphere characterize the style of the house and guarantee your well-being! The main train station and the airport (INN) are only a few kilometers away from the hotel. Garage parking is available 100 meters behind the hotel, for an additional fee. ... more   less 

Additional Information about Hotel Mondschein

Address: Mariahilfstrasse 6 | 6020 Innsbruck, Innsbruck 6020, Austria (Formerly BEST WESTERN Hotel Mondschein)
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $116 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mondschein 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Mondschein
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#8 Luxury Hotel in Innsbruck
#14 Romantic Hotel in Innsbruck
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