We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Hotel Europa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Hotel Europa
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

882 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 504: English reviews
england
Reviewed 1 week ago NEWvia mobile

My husband, daughter and I have recently returned from a 3 day trip to Innsbruck, staying in the Grand Hotel Europa. The hotel was perfect for our needs, great location, welcoming staff, nice rooms and lovely breakfast. The hotel is about 5 mins walk from the central part of Innsbruck and sits opposite the train station for those travelling by...

 Report
Helpful?
Thank frankie001
Reviewed 1 week ago via mobile

The service was at least unacceptable. Girls without experience were working at the reception, they told us to leave the room in the morning and not in the evening, because they had new clients. And if we wanted to make check out later, we had to pay 50€ extra. The food was not bad, but not good enough for a...

 Report
Helpful?
Thank zacharias1988
Oxford
Reviewed 2 weeks ago via mobile

Reading previous reviews there seems to be a mixed bag. I'd definitely agree with the more negative ones. The location is ok, 10-15 mins walk to old town, but being on a main road and opposite the train station means it's noisy and not a nice outlook from the room. The lobby is very dated and dull, lacking atmosphere. Check...

 Report
Helpful?
Thank oxonpaul
Cardiff, United Kingdom
Reviewed 2 weeks ago via mobile

We arrived at the hotel around 10.30am and were very pleased to find that our room was ready. The reception staff were very friendly and helpful with a very good knowledge of all activities available in Innsbruck. The restaurant and bar are very relaxing with wonderful food.

 Report
Helpful?
Thank TracyT569
Southend-on-Sea, United Kingdom
Reviewed 2 weeks ago

I booked this hotel for 1 night before travelling on to our ski resort outside of Innsbruck for Christmas Eve. It was quite pricey, slightly under €300, but it looked so appealing on the website that I decided that I would push the boat out & start our family Christmas holiday in style & luxury! What a total waste of...

 Report
Helpful?
Thank Jason and Emma C
London, United Kingdom
Reviewed 2 weeks ago via mobile

Friendly and helpful staff, good location right next to the train station; easy walking distance to everywhere. Nice and clean hotel. Room has all you need for a comfortable stay. Pricing good also. Overall, a fine and comfortable stay and I would recommend it

 Report
Helpful?
Thank David M
cornwall
Reviewed 3 weeks ago

What a shame. This was a surprise birthday treat for the Christmas Markets. This hotel is very clean and very quiet, so much so that at Christmas Time it had NO atmosphere what so ever. We had a swift check in and room 310. The room was very hot and we left our windows opened. We faced the side street...

 Report
Helpful?
1Thank CornishJedi
Singapore, Singapore
Reviewed 3 weeks ago via mobile

This was a very good experience relative to expectations generated by reading TripAdvisor reviews. The location was good for us, near the station and five minutes walk to the old town. The room was large and comfortable. Best of all the staff were friendly and helpful. You can forgive a lot of things when that happens. I thought this is...

 Report
Helpful?
Thank IIJAYESS
Brentwood, United Kingdom
Reviewed 4 weeks ago via mobile

My husband booked this as a surprise getaway for the Christmas markets. It is supposed to be a 5* but would have to disagree. Whilst the staff were friendly and the hotel itself clean, it certainly lacked any 5 star style and class. The hotel bar was very average and only ever had one member of staff on at a...

 Report
Helpful?
1Thank sarah b
London, United Kingdom
Reviewed 4 weeks ago

Stayed here Dec 2016 for 2 nights - The Grand Europa should be remaned The Grand Eu-ropey - it's expensive particularly the bar, the location could be better (no mountain views, facing a bus depot / fast dual carriageway etc.) and the rooms noisy - At all hours of the night it felt like a herd of elephants were dancing...

 Report
Helpful?
Thank Pete G
Questions? Get answers from hotel staff and past guests. Ask a question

293 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (230)
Viewed
Room/Suite (46)
Viewed
Hotel & Grounds (23)
Viewed
View from Room (9)
Viewed
Bathroom (17)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (16)
Viewed
Pool/Beach Area (1)
Viewed
Other (117)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Hotel & Grounds (39)
Viewed
Dining (6)
Viewed
Room/Suite (3)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Innsbruck hotels
0.5 mi away
Hotel Innsbruck
Hotel Innsbruck
#7 of 81 in Innsbruck
1,157 reviews
0.4 mi away
BEST WESTERN PLUS Hotel Goldener Adler
0.4 mi away
The Penz Hotel
The Penz Hotel
#1 of 81 in Innsbruck
585 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Maximilian
Hotel Maximilian
#3 of 81 in Innsbruck
494 reviews
0.2 mi away
Hilton Innsbruck
Hilton Innsbruck
#16 of 81 in Innsbruck
1,736 reviews
0.1 mi away
Adlers Hotel
Adlers Hotel
#10 of 81 in Innsbruck
505 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 

Additional Information about Grand Hotel Europa

Address: Suedtiroler Platz 2, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $120 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline and Cheap Tickets so you can book your Grand Hotel Europa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Business Hotel in Innsbruck
#8 Family Hotel in Innsbruck
#10 Luxury Hotel in Innsbruck
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Europa staff and other travelers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Grand Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book a different hotel!”
 of 5 bubbles 839jasonc, 2 weeks ago | Read review
“Level 3 room 310 very good size and very clean.”
 of 5 bubbles CornishJedi, 3 weeks ago | Read review
“There does not appear to be any rooms with good long range views”
 of 5 bubbles PeteG692, 4 weeks ago | Read review
“Room 316 faces the street...nice to have a street view and a window that opens..”
  • Street view out of room 316
 of 5 bubbles dank937, Oct 20, 2016 | Read review
“Contact the hotel and outline your preferences, they will provide recommendations. Please read the review”
 of 5 bubbles belladonna01, Jul 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay