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Grand Hotel Europa

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Grand Hotel Europa
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797 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Hamilton, New Zealand
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for a night and had great service especially from the man from Syria that was so helpful and couldn't do a enough for us and made finding car park etc much easier . Room was so clean and beds were so comfy . Central to all points of interest and even with a downpour walking back to the... More 

Helpful?
Thank pauanuiblonde
Middle Park, Australia
Level Contributor
85 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for 4 nights in one of the suites at this hotel. The suites we quite disappointing in that they had very low ceilings, looked tired and the hallways were also quite dark. The continental breakfast was fine and we chose not to eat in the restaurant. The location of the hotel near the railway station was not terribly... More 

Helpful?
Thank belladonna01
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear valued guest, thank you very much for taking the time and sending us a feedback. This is very important for us. I am sorry that we could not meet your expections regarding the room setup or our suites. I hope to welcoming you again. Then we can see if we find a room you like more, maybe in modern... More 

Chatham, England, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice hotel with a lovely view of the mountains. Bar and restaurant in the hotel and the food was excellent. We had a basic room but it was amazing. Bed was comfy and room facilities very good for the price we paid. Hotel is central for shops and right next to the train station

Helpful?
Thank Sue C
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Sue, thank's for this great feedback. I am happy you enjoyed your stay and hope to see you soon again. Best regards, General Manager More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is located right across the train station . The staff at the front office was excellent n ensured a smooth chk in . The lady at the front office also helped us with Innsbruck cards which made our travel very convenient . The hotel n services were excellent and would definitely recommend the hotel to people traveling to... More 

Helpful?
Thank amit c
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear guest, thank's for taking this time and sending us this great feedback. See you soon again in the Grand Hotel Europa, the General Manager More 

London, United Kingdom
Level Contributor
184 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located in a great location close to the main train station and bus services. It is a 15 minutes walk to the Old Town. I would say the interior is more classical than contemporary. The restaurant on the ground floor is in tyrolean style. The breakfast is average. However, the staffs from the housekeeping, waiters and receptionists are amazing. They... More 

Helpful?
Thank Moses P
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear guest, thank's for all the advantages and good feedback you sent us. This is very important for us and other guests will profit from it. See you soon again in the Hotel Europa, the General Manager More 

IJsselstein, The Netherlands
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is conveniently situated across the train station and give you quick access to the transportation systems and the inner city. We had a lovely room and everything was clean and neat! The personnel is very helpful and nice. Parking system of the hotel in the underground garage is very luxury but expensive. Breakfast and dinner is very good... More 

Helpful?
Thank Melissa V
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Melissa, thank you for your valuable feedback. I hope to see you soon again. Sorry for the disagreeable incident. Kind regards, the GEneral Manager More 

New Delhi, India
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

First off the location is very neat bang in the middle of everything. looks much more calm in the pictures but quite a lot of hustle bustle around. its very near to most of the museums and the Congress. just a ten minute walk. the obb is just across the road as well. the parking which was shown as free... More 

Helpful?
Thank gargaamit
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear valued guest, thank you for your good evaluation of your stay in the Hotel Europa. I am happy to hear you enjoyed it. I hope to welcoming you soon again. Kind regards, Roman R. Straub General Manager More 

Funchal, Portugal
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Visited for two days. Hotel has been partially refurbished with top floor still in old tyrolean style: rooms are cozy but show sign of time. Breakfast is rich enough but nothing that impress. Parking is available with direct access underground but has its cost. In general I would not rate it as 5 stars but an average 4 stars. Staff... More 

Helpful?
Thank Cruto
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear valued guest, thank you for your time and sending us a review. It would be great to welcome you again in our hotel. Best regards, Roman R. Straub, General Manager More 

Vienna, Austria
Level Contributor
380 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 418 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed for one night at this hotel. The hotel is located directly opposite the Innsbruck train station and about a 10 minute walk to the Innsbruck Hofburg and pedestrian district. We had an enjoyable enough stay but the hotel should only have a 4 star rating, not 5. Check in was a bit slow as there was only... More 

Helpful?
2 Thank runsammie
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear valued guest, Thank you so much for taking the time and sending us a review. I am happy to hear that you enjoyed the room and bathroom as well the location. Sorry to hear we could not satisfy you 100% with the breakfast. I will do my best to improve this. It would be great to welcome you again... More 

Gandia, Spain
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This great hotel is perfect! It is the second time we come and definitely will come again. Both times we came in a motorcycle and were offered a special place to park it at the back of the hotel. The rooms are modern and clean and the beds are great. Breakfast was very good and included in the price. The... More 

Helpful?
Thank M F
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear valued guest, it's a pleasure to hear you visited us again and everything was the way you expected it. I will forward your compliments to my staff. We are always happy to welcome bikers in our hotel. I hope to see you soon! Best regards from Innsbruck, Roman R. Straub (General Manager) More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 

Additional Information about Grand Hotel Europa

Address: Suedtiroler Platz 2, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $130 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Business Hotel in Innsbruck
#7 Luxury Hotel in Innsbruck
#8 Family Hotel in Innsbruck
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