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Grand Hotel Europa

Expedia.com$158
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$158*
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$161*
$158*
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917 Reviews from our TripAdvisor Community

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Showing 523: English reviews
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Italy
Reviewed 4 days ago NEW

Those were days...I think this is the best way to describe this hotel rated 5*. To be honest, I would not give it more than 3*. Lobby is old and leather armchairs very shabby. Small reception, old carpet I had a queen room and it was fine. Bathroom very good with a great shower. Breakfast was decent. Staff friendly and...

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Helpful?
Thank Ibosio
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear Summilux35, thank you for your stay at the Grand Hotel Europa and your detailed review. We are happy that you like your location. Glad to hear that you like your room and the housekeeping work well. For the breakfast, we will let know the kitchen. We are very sorry for the inconvenience during your stay at the hotel bar....

Canton, Ohio
Reviewed 1 week ago

Typical Euro style hotel. Clean, small rooms and a safe location. Hot in summer, A/C ??? Close to local restaurants. Fair price for rooms. English spoken by friendly staff. Ask about A/C when checking in during summer visits.

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Helpful?
Thank RichardG1934
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear Mr. RichardG1934, thank you for your stay at the Grand Hotel Europa and your amazing comment on tripadvisor. We are very happy that you like our location and the rooms. Yes, we have air condition in all rooms. The staff is glad to hear that they are friendly. We really hope to welcoming you back in the Grand Hotel...

Reviewed 3 weeks ago

This hotel is rather an average place than a 5* hotel, rooms deserve reconstruction. Location was good - walking distance from the centre and right next to the railway station. Our room was quiet as per our request. Serving good breakfasts in a nice hotel restaurant. Parking was changed by €22 per day.

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Helpful?
Thank Lucie B
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear Mrs. Lucie, thank you very much for your kind feedback. The Staff was very happy for your nice words. We are very sorry that we to fall short of expectations at your stay. Of course, we do the cleaning as fast as we can. For the garage the price is € 19,- like on the homepage and it is...

Easingwold
Reviewed April 16, 2017 via mobile

We were bussed here from the airport when our plane broke down prior to returning to the UK after a skiing holiday to Obergurgl and what a lovely place to be stranded. Even though we were we probably not in the best humour being delayed overnight, the staff at the reception desk and in the restaurant went out of our...

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Helpful?
1Thank sandieTS
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear sandieTS, thank you so much for your comments on TripAdvisor. We were so happy that you were your guests, in case that you had a fly back home. Thank you for the lovely comment about the decoration from the restaurant and the good breakfast. I am happy that you liked your room. Sorry for the hard bed and that...

Atlanta, Georgia
Reviewed April 11, 2017

The building itself is showing its age, and the accommodations might be a bit subpar (for a five star hotel) - but the front desk staff and the bartenders were so kind and helpful. The front desk was full of recommendations and helped us plan a day trip to Italy - with great suggestions for both travel and dining. And...

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Helpful?
1Thank Nancy M
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear Mrs. Nancy, thank you so much for the amazing comment about us. Your lovely words about the front desk makes them really happy and motivated. We hope your journey to italy was very well ? Fine that you like our location. We much looking forward to welcome you back in our hotel. Have a wonderful Easter time and all...

London, United Kingdom
Reviewed April 11, 2017 via mobile

Lukas on the front desk and Michael the bellhop were both great - very polite and helpful. Rooms were very atmospheric and interesting- antiques, wood panelling etc. Breakfast excellent. Only issue would be that the hotel's right opposite the train station which, whilst convenient, isn't the prettiest part of town.

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2Thank SW11family
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear SW11family, thank you so much for the amazing comment about us. Your lovely words about the front desk speciality from Lukas and Michael makes them really happy and motivated. It`s great that you like our rooms and the excellent breakfast. We much looking forward to welcome you back in our hotel. Have a wonderful Easter time and all the...

Quezon City
Reviewed April 4, 2017

This is quite a late review as we stayed at Grand Hotel Europa in November last year. But even so, still decided to write one as we had a lovely stay here. Whenever my husband and I travel, I always look for a hotel which is close to public transport, within easy accessibility to the attractions, and of course, within...

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Helpful?
Thank TheHappyCouple1989
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear TheHappyCouple1989, thank you so much for your kind review at TripAdvisor. We are happy that during your stay in November was everything perfect. We are apricade that you like your location and also your staff. I am looking forward to welcoming you back in our hotel. Have a lovely spring time and best regards from Innsbruck,

Abu Dhabi, United Arab Emirates
Reviewed March 30, 2017 via mobile

Stayed here for a ski trip as it offered transportation to ski resorts and it was very central. Location was great, opposite the train, bus and team stations and walkable to many areas of interest. Noise wasn't an issue despite to close proximity to public transport. Staff were excellent, very helpful and polite, rooms were nice but not sure they...

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Helpful?
Thank Gael999
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear Gael999, thanks for sharing your impression about the Grand Hotel Europa, we are happy you liked our Hotel and Services, we offer a free bus service for the ski area, there are different ski areas in Innsbruck some of them are achievables in 20 minutes, someone in 90 minutes, we invite you to come back next year and maybe...

Aberdeen, United Kingdom
Reviewed March 18, 2017

This hotel is very nice, the staff were excellent the rooms clean and tidy, food very good & location great. However the bed in our room was hard as anything and the pillows the same, teh hotel is dated which is ok as it has a very nice charm, but when taken with the ski shuttle bus, the messing around...

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Helpful?
1Thank mike c
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear Mike, thank you very much for your lovely words on TripAdvisor. I really appreciate that you think the hotel, food and staff are excellent. I`m very sorry that you can`t enjoy your ski days because the shuttles were not organized well. I will give the information to the bus service that if they can change something for next year....

London, United Kingdom
Reviewed March 13, 2017

We booked this hotel on the basis it was a 5 star hotel as a treat. The hotel didn't live up to the expectations. Despite claiming lots of stars as guests throughout the years this hotel has seen better times. Everything is a bit tired and the rooms although they have been renovated they are starting to show signs of...

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Helpful?
Thank Bonniepaws
ChrisSzabo, General Manager at Grand Hotel Europa, responded to this review

Dear Bonniepaws, thank you for your feedback. We're very sorry for the inconvenience and you don`t like your room. I also prefer the rooms on the corner side, because there is more light und it looks friendly. Yes, you are right, we will have renovated the spa area also our fitness area. We do it this year in April/May. We...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 

Additional Information about Grand Hotel Europa

Address: Suedtiroler Platz 2, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $99 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Business Hotel in Innsbruck
#8 Family Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Europa staff and other travelers.
11 questions
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Questions? Get answers from Grand Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask about air conditioning working”
RichardG1934, 1 week ago | Read review
“Junior Suite with wooden walls and furnishings for a Tyrolean feel.”
  • Junior Suite...
TheHappyCouple1989, Apr 4, 2017 | Read review
“The room we had 305 was facing the road which had a busy junction and the min rail station directly outside the window, it got quite noisy.”
mikec919, Mar 18, 2017 | Read review
“We chose a room to the back of the main station as we wanted a quiet room.”
Bonniepaws, Mar 13, 2017 | Read review
“Ask for a front facing room (points towards the mountains)”
Love2Travelbrah, Mar 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$158* /night
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Booking.com$161
TripAdvisor$158
Hotwire.com$158
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*Disclaimer
Prices are for 1 room, 2 adults
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