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Hotel Sacher Salzburg

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About

#7 of 125 hotels in Salzburg
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.2
2023 Travelers' Choice Best of the Best
The Hotel Sacher Salzburg lies in the heart of the city with marvelous views to the Salzach River and the historic old town of Salzburg offers the perfect location for a most memorable time in the city of Mozart. For more than 125 years, the Hotel Sacher Salzburg has been welcoming their guests in a unique blend of charming yet contemporary tradition, excellent service and highest comfort. Today, owner families Gürtler & Winkler and their team grant their guests highest quality, passion, authentic Austrian luxury with international flair and the level of excellence, which is inextricably linked with the name „Sacher“.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Outdoor dining area
Special diet menus
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
Telephone
VIP room facilities
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Classic
Luxury
Languages Spoken
English, French, German, Italian
Hotel links
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Location

Schwarzstrasse 5 - 7, Salzburg 5020 Austria
Name/address in local language
Hotel Sacher Salzburg
4.5
4.5 of 5 bubbles2,151 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime spot, the Hotel Sacher Salzburg garners acclaim for its impeccable service and classical elegance, with staff that guests find attentive and a decor that exudes welcoming sophistication. The stunning views and cleanliness are highlights, although the value proposition is occasionally questioned due to smaller room sizes and Wi-Fi issues. Nevertheless, the hotel's amenities, including the serene rooms with river views and the extensive breakfast options, are frequently praised, cementing its reputation as a luxurious destination.
Location
Central
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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2,151Reviews35Q+A100Room tips
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Charlotte W wrote a review Mar 2024
6 contributions1 helpful vote
Had a lovely time at the Hotel Sacher. Felt as if we were waited on hand and foot and in particular Saha at the front desk and Simon the concierge were so kind , friendly, knowledgeable, and fun. Also I didn’t get his name but the doorman was so lovely and friendly as well. My mom & I felt so special during the entirety of our stay and felt very very catered to throughout. I am gluten free and Simon in particular was so helpful at already knowing which restaurants would be most accommodating to me in town and booked us in for them right away ! They also have GF options at breakfast which was lovely!! Thanks so much to the whole Sacher team. The hotel was lovely and modern with rich history and a prime location :)
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Chocolate scented shampoo and body wash lol
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel Sacher, Sonstige at Hotel Sacher Salzburg
Responded 3 weeks ago
DearI5874FEcharlottew, thank you very much for your great review and kind feedback! We are glad to hear that you enjoyed your stay at Hotel Sacher Salzburg to the fullest. Thank you for your compliments to our Receptionist, Sahar and Concierge, Simon - they were very happy to hear that you enjoyed their recommendations and assistance that made your stay even more memorable. We are looking forward to welcoming you back to Hotel Sacher Salzburg in the future again. With kind regards Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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NLDS72 wrote a review May 2023
Sunrise, Florida356 contributions173 helpful votes
Hotel's Favorite
We had the most amazing experience at the Hotel Sacher Salzburg. What a way to be pampered. They treat you like royalty. We can't wait to be back. From the reservation process to the check out...everybody is super nice and friendly (but professional) Room was very comfy and full of details...sleepers in a cute bag, sacher torte for you to try in your room, plus fruits and more treats. Don't skip breakfast because it's delicious with a great view. Internet works very well. It's a classic hotel but with all the amenities you can ask for. Not dated at all. Oh, and the towels, another level!!! We had dinner twice at The Grill, yes, it was lovely! We also had dinner at the bar and had a break at the coffee shop. We travel a lot, and this type of place, where everything is possible...I just love it! Nothing is a problem. I am smiling while writing this feedback. We have the most beautiful memories of the Sacher Hotel Salzburg. Thanks to everybody there, you are an amazing team.
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from General Manager, Guest Services / Front Office at Hotel Sacher Salzburg
Responded Aug 21, 2023
Dear NLDS72, Thank you so much for your review and kind feedback We highly appreciate that you took the time to share your impressions with us and we are glad to hear that you had such an enjoyable stay. We would be delighted to welcome you back again to the Hotel Sacher Salzburg! Best regards, Angélique Weinberger General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Diane W wrote a review Mar 2024
Mission Viejo, California19 contributions31 helpful votes
We arrived yesterday and the delightful Saha checked us in . She was so friendly and knowledgeable of the area and gave us great recommendations . Simon the Concierge was also fantastic and helpful with great dinner and concert suggestions. Both our a credit to the hotel . An interesting touch was the chocolate scented shampoo and shower gel
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Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hotel Sacher, Sonstige at Hotel Sacher Salzburg
Responded 3 weeks ago
Dear dianew471, thank you very much for your great review and kind feedback! We are glad to hear that you are enjoying your stay at Hotel Sacher Salzburg to the fullest. Thank you for your compliments to our Receptionist, Sahar and Concierge, Simon - they were very happy to hear that you enjoyed their recommendations and assistance that made your stay even more memorable. We are looking forward to welcoming you back to Hotel Sacher Salzburg in the future again. With kind regards Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kay Shelford wrote a review Mar 2024
London, United Kingdom22 contributions11 helpful votes
If you enjoy beauty, history, friendliness, excellent service..... amazing staff and unparalleled luxury than Hotel Sacher is the place....Every bit of the hotel is a piece of art, it is lovingly cared for and it shows at every level.....
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: Enjoy every moment.....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Head of Service, Gästeservice/Empfang at Hotel Sacher Salzburg
Responded Mar 9, 2024
Dear 1203kay, thank you so much for your great review and kind feedback. We are very happy to hear that you have enjoyed your stay at Hotel Sacher Salzburg. We would be glad to welcome you back in the future. With best regards Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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McDufus wrote a review Feb 2024
Redditch, United Kingdom382 contributions97 helpful votes
+1
Having stayed at the Sacher in Vienna at the end of 2019, we wanted to experience the Sacher in Salzburg. We weren’t disappointed. The hotel is very conveniently located with a wonderful position overlooking the river and Old Town. We received a warm welcome and were treated to an early check-in and an upgrade from a Deluxe Double with view to a Junior Suite with view, which was very much appreciated (booked with Amex Platinum and these are two of the potential benefits - subject to availability). The room was fabulous - bright, clean and spacious with plenty of wardrobe space for our three night stay. It also had a wonderful view. The bathroom was spacious also, with a bath, two sinks and a separate shower and loo. We appreciated the Nespresso coffee machine and the pods were refreshed every day as was the complimentary water. Housekeeping was thorough and included a turn-down service. The breakfast buffet was plentiful and varied and included (absolutely wonderful) bacon, wurst, cereals, nuts, yoghurt, cheese, ham, smoked salmon and trout, fresh fruit, bakery and cake items (including Sacher Torte), sparkling wine and fruit juices. There were also various a la carte options such as Eggs Benedict, crepes, scrambled eggs and American style pancakes. The staff at breakfast were attentive, polite and friendly. We enjoyed drinks in the bar, which had a lovely ambience. Drinks were served with complimentary bar snacks/nibbles. Again, the staff were friendly and attentive. We also took advantage of the spa area which had a sauna and steam room (as well a fitness area). We were the only ones there most of the time we visited. All in all, fabulous!
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Book a room with a view of the river and old town.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Head of Service, Guest Services / Front Office at Hotel Sacher Salzburg
Responded Feb 24, 2024
Dear Ruth M, Thank you for sharing your wonderful feedback with us following your recent stay at the Hotel Sacher Salzburg. We are thrilled to hear that you enjoyed your experience with us and that we were able to meet your expectations. It's fantastic to know that you appreciated the convenient location of our hotel, as well as the stunning views overlooking the river and Old Town. We are delighted that you felt warmly welcomed and valued as guests, and that you enjoyed the early check-in and complimentary upgrade to a Junior Suite with a view. We strive to provide exceptional service to all our guests, and it's rewarding to hear that our efforts were appreciated. We are pleased to hear that you found your room to be fabulous, clean, and spacious, with all the amenities you needed for a comfortable stay. It's great to know that you enjoyed the Nespresso coffee machine, the daily refreshed pods, and the turn-down service provided by our housekeeping team. Thank you for your kind words regarding our breakfast buffet. We are delighted that you found it plentiful and varied, and that you enjoyed the selection of items available, including our famous Sacher Torte. We are glad that you found our staff at breakfast to be attentive, polite, and friendly. It's wonderful to hear that you enjoyed the ambience of our bar and that you found our staff to be friendly and attentive while enjoying drinks there. We are pleased that you were able to take advantage of our spa area and enjoy the sauna, steam room, and fitness area during your stay. Once again, thank you for choosing to stay with us at the Hotel Sacher Salzburg, and we look forward to welcoming you back for another memorable stay in the future. With warm regards, Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nevena K wrote a review Feb 2024
Belgrade, Serbia5 contributions3 helpful votes
+1
I stopped by the hotel's lounge/bar for a coffee and a piece of amazing sacher cake, and my experience was very lovely! The staff is extremely polite and friendly, they explained to me that their hotel is the only place that has the original recipe for the sacher cake. They also gave me some snacks with the beer later, which was a very nice gesture as well. All in all very pleasant experience, amazing enterior and extremely nice staff! I would gladly revisit the bar!
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Head of Service, Guest Services / Front Office at Hotel Sacher Salzburg
Responded Feb 11, 2024
Dear 512nevenak, Thank you so much for your lovely review and letting us know that you enjoyed our Original Sacher-Torte. We hope to welcome you back again soon! Kind regards, Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Karen C wrote a review Jan 2024
Norwich, United Kingdom10 contributions3 helpful votes
+1
What a beautiful hotel, so much attention to detail. All of the staff were lovely. On arrival, we were shown to our room and had a run through about all the facilities. There was a lovely tray of treats and a handwritten note welcoming us. This was such a nice touch. We felt very welcome and nothing was too much trouble. Thank you all for a wonderful stay.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Head of Service, Guest Services / Front Office at Hotel Sacher Salzburg
Responded Feb 11, 2024
Dear A7015HGkarenc, Thank you so much for your visit and your feedback. I highly appreciate that you took the time to share your impressions with us and I am truly glad to know that you enjoyed your visit to the fullest. We would be delighted to welcome you back again to Hotel Sacher Salzburg! Best regards, Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve M wrote a review Jan 2024
Los Angeles, California28 contributions61 helpful votes
The hotel is centrally located and is right next to the river. Based on the photos on the hotel's website and the price we paid, we were expecting a bigger room; that was not the case. Our room was uncomfortably small. We were expecting more since this was marketed as a luxury hotel, but everything was just kind of average. We would stay elsewhere if we visit the city again.
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Date of stay: April 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Head of Service, Gästeservice/Empfang at Hotel Sacher Salzburg
Responded Jan 14, 2024
Dear stevemJ6699XG, Thank you very much for your kind review. We truly regret that your stay obviously has not been up to your expactations. It is our highest aim to guarantee a most enjoyable and memorable stay for our guests. Any feedback to make the Sacher experience more pleasant and to meet our guests' individual preferences is greatly appreciated. If you decide to share more details regarding your experience since it would allow us to take immediate improvements, please do not hesitate to contact us via salzburg@sacher.com any time. Kind regards, Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian C wrote a review Dec 2023
London, United Kingdom12 contributions11 helpful votes
Lovely rooms but fir a 5 star hotel it was odd the bar didn’t open until 4 pm and when the bar did open we couldn’t get a table .Very poor for a deluxe hotel with room prices to match .The concierge kindly provided a phone adaptor and charged 160 euros .I stay in 5 star hotels around the world and this is not worth the expense .
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Date of stay: December 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Head of Experience, Guest Services / Front Office at Hotel Sacher Salzburg
Responded Dec 23, 2023
Dear iancH4106QB, Thank you for your honest feedback about your recent experience at our Hotel. We are very sorry to hear that certain aspects did not meet your expectations. In order to clarify the additional charge of EUR 160, we appreciate if you could get in touch with us via mail at salzburg@sacher.com, hence reviewing your inovice it seems that the mentioned charge(s) is/are not included. Nevertheless, we would be more than happy to learn more about it. We are looking forward to hearing from you and remain with best regards Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wham9 wrote a review Dec 2023
Manchester, United Kingdom46 contributions14 helpful votes
From check in to leaving this was a superb experience. All staff went out of their way to assist, it felt like a real 5 * experience. There were a couple of glitches, for example the restaurant was not open and the grill was fully booked but we ate in the bar which, for us, was an acceptable alternative. Also the breakfast room was very busy but lots of staff were on hand to assist. Overall we would not hesitate to come back to this hotel and only wished we had made a reservation at the Sacher in Vienna for our onward journey across this part of Europe.
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Date of stay: December 2023Trip type: Traveled as a couple
Room Tip: Book dinner in advance of arrival
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Head of Experience, Guest Services / Front Office at Hotel Sacher Salzburg
Responded Dec 11, 2023
Dear wham9, Thank you so much for sharing this wonderful feedback! It is such a pleasure to know that you enjoyed your stay at Hotel Sacher Salzburg to the fullest. We thank you for recommending the Sacher in such a charming way and hope to welcome you back in the not too distant future! Best regards, Daniel Fleischhacker Head of Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$460 - $602 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsSalzburg RegionSalzburg
NUMBER OF ROOMS
110
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SACHER SALZBURG - Updated 2024 Prices & Reviews (Austria)

Frequently Asked Questions about Hotel Sacher Salzburg
Which popular attractions are close to Hotel Sacher Salzburg?
Nearby attractions include Salzburg Marionette Theater (0.1 miles), Haus der Natur (0.2 miles), and Kapuzinerberg (0.2 miles).
What are some of the property amenities at Hotel Sacher Salzburg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Sacher Salzburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Sacher Salzburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Sacher Salzburg?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Sacher Salzburg?
Conveniently located restaurants include Bistro de Marquez, Restaurant Wasserfall, and Schatz Konditorei.
Are there opportunities to exercise at Hotel Sacher Salzburg?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Hotel Sacher Salzburg have airport transportation?
Yes, Hotel Sacher Salzburg offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Sacher Salzburg located near the city center?
Yes, it is 0.10 miles away from the center of Salzburg.
Are any cleaning services offered at Hotel Sacher Salzburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Sacher Salzburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.