Hotel Schloss Monchstein
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About
#2 of 256 hotels in Salzburg
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.6
Surrounded by a quiet, 14,000 m2 fairytale-like castle park, enjoy in our luxury hotel in Salzburg, the fantastic view over the rooftops of Mozart’s city. Idyllic and yet centrally located. Our 5 star superior hotel convinces not only with its exclusive equipment, but above all with a competent and warm team. In a very special way YOU stand in the center of our “most charming city hotel in the world”. We look forward to welcoming you to the newly designed Apollo Bar and The Glass Garden restaurant. In our luxury hotel in Salzburg, atmosphere and perfect historical ambience combine in individual luxury with superior service and first-class service. Enjoy the luxurious comfort of our rooms & suites and the 24-hour service of our staff. Our award-winning The Glass Garden restaurant with a wonderful terrace offers an idyllic view of Salzburg. This is an exceptional place where every event becomes an unforgettable experience. Experience sunny moments on the large terrace, a refreshing dip in the unique infinity pool with views over Salzburg and pure relaxation in the Mönchstein SPA.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Bicycle tours
Highchairs available
Electric vehicle charging station
Valet parking
Wifi
Infinity pool
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, German
Location
Moenchsberg 26, Salzburg 5020 Austria
Name/address in local language
Hotel Schloss Monchstein
Getting there
Great for walkers
Grade: 91 out of 100
91
W. A. Mozart Airport
1.6 mi•
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Vienna Intl Airport
165 mi•
See all flights
Salzburg Central Station (Lokalbahn)
15 min
Rental Cars
31 Restaurants
within 0.3 miles
603Reviews15Q+A93Room tips
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Once again, the Hotel Schloss Monchstein exceeded our expectations! This by far is one of my favorite hotels in the world! They made my husband‘s 50th birthday so special. The property is breathtaking and the service goes above and beyond! Amazing breakfast and wonderful rooms. I had a fantastic massage! The breakfast is incredible. It’s the little touches, though, that really mean so much. The chocolates and sweet notes, the fruit in our rooms, the welcome glass of champagne and all the smiling faces, that are so very thoughtful! It’s truly heaven on earth!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
When we booked this for our anniversary trip, we knew it would be a great spot in Salzburg but we weren't ready for the level of personal service and care the staff took to make sure our time was more than special. From the checking process, to the room setup, to the food, and help with directions they made us feel like we were the only guests. The staff was not stuffy but friendly and aways remembered our names. You definitely get what you paid for and more at this property.
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Date of stay: September 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
A fantastic hotel, in a stunning location with amazing views and very welcoming staff. The historic centre of Salzburg is only minutes away, and no car is necessary. We had a luxurious room with which we could find no fault. The scenery is absolutely beautiful, with mountains, hills and rivers, and so much history to enjoy. The lovely staff gave us a delicious packed breakfast, when we left for our journey home. The staff were wonderful and ensured we had a 5* holiday in beautiful Salzburg.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel location on top of mountain with great views yet it is just an elevator(lift) ride to downtown. Our room was well appointed with nice patio. Diner in The Glass Garden was perfect, food, wine, service and views. Very nice breakfast room and terrace. Excellent staff, very gracious and helpful.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Pretty much everything about this place was fabulous and luxurious. All the staff were incredibly pleasant and helpful. The breakfast buffet with its view was amazing, and the infinity pool and hot tub were also very enjoyable. Housekeeping went above and beyond keeping our room cleaned up. I think the only downside to mention is that the walk to the lift to get down to the city of Salzburg was a bit longer than we had thought, although still only about 10 minutes, and it was a pleasant stroll.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We never experienced such a warm and personal hospitality as in this hotel. The food and facilities were exceptional as well. The hotel is located on a hill bordering Salzburg, between the trees, with lots of birds. And an elevator takes you right into the old town. So truly fabulous!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Teufel, Geschäftsführer at Hotel Schloss Monchstein
Responded Jun 6, 2023
Dear guest “Erwin L”! Thank you very much that you took the time to write such a lovely review about our HOTEL SCHLOSS MÖNCHSTEIN*****s. Positive feedback is always a great motivation and reward for us. We are hoping to welcoming you and your family soon again in our castle hotel high above Salzburg! Yours sincerely, Samantha Teufel & your Mönchstein Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I spent 4 nights at Hotel Schloss Monchstein. We were in a junior suite, located in the newer section of the hotel below the Glass Garden restaurant. The suite was nice, and was just as it appeared on the hotel’s website. Overall, staff we interacted with were pleasant and helpful with a few shortcomings. The hallmark of a five star property is attention to detail, and this is where the hotel falls short. We were greeted with champagne upon arrival which was lovely. Our room was as expected but incredibly stuffy. After returning from dinner in the hotel’s Glass Garden restaurant, we could not adjust the thermostat. I called the front desk and a gentleman came down to assist. He was unable to adjust the thermostat either, so suggested we sleep with the door to the terrace open. We did crack the door, but note that there was no way to lock the screen door to the outside. It was a very uncomfortable night. When we left to explore the area the next morning, the manager (?) assured us it would be repaired while we were gone for the day. There was no apology offered for the uncomfortable night (€800 for a room with no air circulation?!). When we returned in the afternoon, I asked if it had been repaired and was told that, since they could not get the system to work properly, they just turned off the furnace in our room. Again, no apology and not as much as a “please have a cocktail on us” from the manager, The second issue we had was being given inaccurate information from the same manager. We returned from a day in the village with several shopping bags. She proceeded to tell us how we should take our receipts to a VAT interchange location within the city in order to get a refund of the tax. This seemed odd to me, since I have always applied for VAT at the airport but we trusted her information, especially when she was so confident and provided us with the location and directions. We took a taxi to the location one morning (across the River), only to be told that we needed to get our refund at the airport! Just a waste of time and money for us to be sent out there—and the information was volunteered to us, as we had not asked about the VAT refund. Other minor inconveniences during out stay included the room not being serviced properly: bathrobes were taken but not replaced, trash bins were not always emptied, and water in the mini bar was not replaced. The bed was never fully made up with a coverlet after we arrived. I ordered eggs “Monchstein” at breakfast one morning and instead of including onions, as described on the menu, they were prepared with mushrooms. Not a huge problem for most people but I detest mushrooms and again, it speaks to the lack of attention to detail. Overall, staff were kind and we enjoyed cocktails and meals other than breakfast. A local couple shared that the hotel has changed ownership 3 times recently and this may likely explain the lack of consistency. The hotel is up on a hill and a short walk to town. We did not mind this (and used the nearby MoMA lift several times with passes provided by the hotel), but the location is likely not ideal for those who are not fit or are traveling with small children.…
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Date of stay: May 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: While the terrace can be lovely, be aware that you may end up with smokers next door (as we did...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Samantha Teufel, Geschäftsführer at Hotel Schloss Monchstein
Responded May 8, 2023
Dear Mrs. “LeeAnn H”! We appreciate the time you took to comment on your experience at our hotel. We sincerely apologize that we were not able to fulfil your expectations. The weather this spring has been very erratic as temperatures changed very suddenly. As some guests prefer to sleep in a colder room (which we completely understand) it takes some time for the room to cool down from our standard-set temperature of 23 degrees Celsius. For this reason our team suggested to open the terrace door. We are really sorry that you felt uncomfortable and have not been helped with in a satisfactory manner. Addressing the tax free information, we would like to forward the following link as given to you by our team during your stay at the hotel: https://www.salzburg.info/en/travel-info/infos/tax-free-shopping_az_11344 Taking your comments very seriously we will do our utmost to avoid such occurrences again. We pride ourselves in delivering top quality service to our guests and are incredibly sorry that we fell short of the high standards we have set ourselves this time. Thank you very much for highlighting our helpful and pleasant team members. We wish you safe travels and all the best! Kind regards, Samantha Teufel & your Mönchstein Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Nine years ago my family spent a memorable vacation in Europe. One of our favorite stops was the city of Salzburg, Austria and a stay at the Hotel Schloss Monchstein. Our stay was everything you can imagine a castle, nestled on a mountain top above the city center could be. Our 2 rooms were spacious and complete with large, luxurious bathrooms, tall ceilings and beautiful decor. The staff was gracious, helpful and made us feel welcomed with a glass of champagne upon checking in. Although the pool was freezing cold (even for summer time), my son & I braved the temperatures and enjoyed a refreshing swim. The morning breakfasts were always a treat before we made our way down to the city. We will definitely stay here the next time we visit.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Teufel, Geschäftsführer at Hotel Schloss Monchstein
Responded Apr 11, 2023
Dear guest “John E“! Thank you very much that you took the time to write such a lovely review about our HOTEL SCHLOSS MÖNCHSTEIN*****s. Positive feedback is always a great motivation and reward for us. We are hoping to welcoming you and your family soon again in our castle hotel high above Salzburg! Kind regards, Samantha Teufel & your Mönchstein Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Located on the hill above Salzburg's old town, the hotel offers an unparalleled experience. You'll start your stay, and perhaps end the night, in the Apollo Bar, with it's glass and steel ceiling structure, enjoying a refreshment. Similarly, the Glass Garden restaurant offers stunning views and exceptional cuisine. Rooms are top notch, offering plenty of space and every amenity. The ability to use the elevator at the nearby museum (a 5 minute walk through the park) makes getting to and from the old town very simple. Although, the walk up and down the winding roads of the hill offers great views and some exercise. Staff are the epitome of professionalism. We greatly enjoyed our stay and highly recommend the Schloss Monchstein to anyone looking for a unique and world-class hotel in Salzburg.…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Samantha Teufel, Geschäftsführer at Hotel Schloss Monchstein
Responded Mar 27, 2023
Sehr geehrter Gast „Spyte“, herzlichen Dank, dass Sie sich die Zeit genommen haben Ihre Erfahrungen zu berichten. Zu lesen, dass Sie unser Hotel am Mönchsberg als „außergewöhnlich und einzigartig“ beschreiben, freut uns ungemein. Sie haben auch toll beschrieben, wie einfach es ist zu Fuß in die Altstadt von Salzburg zu gelangen. Wir haben Ihr Lob an unser beflügeltes Team weitergegeben – vielen Dank! Wir würden uns sehr freuen, Sie bald wieder wieder bei uns begrüßen und verwöhnen zu dürfen! Beste Grüße Samantha Teufel & das HOTEL SCHLOSS MÖNCHSTEIN Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about this hotel is exceptional. The location is superb perched on a hill above Salzburg with easy access to the old city through the Museum of Modern Art Lifts. The rooms are modern clean & chic with our own patio. The reception staff led by Susan are so helpful and courteous. A huge thank you to Wolfie and Serhat for their professionalism at the bar and for putting up with us with great cheer for an entire week.
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Just come and sink into it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Teufel, Geschäftsführer at Hotel Schloss Monchstein
Responded Jan 26, 2023
Dear guest „CanadianThunders“, thank you very much that you took the time to write such a nice review about our HOTEL SCHLOSS MÖNCHSTEIN*****s. Our team members appreciate your greetings a lot, they enjoyed the time with you in the evening a lot! Stay well! We hope to welcome you soon again! Best wishes, Samantha Teufel & your Mönchstein Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$494 - $617 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsSalzburg RegionSalzburg
NUMBER OF ROOMS
24
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Claim Your ListingHOTEL SCHLOSS MONCHSTEIN - Updated 2023 Prices & Reviews (Salzburg, Austria)
Frequently Asked Questions about Hotel Schloss Monchstein
What are some of the property amenities at Hotel Schloss Monchstein?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Schloss Monchstein?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Schloss Monchstein?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Schloss Monchstein?
Yes, free parking, secured parking, and valet parking are available to guests.
Are there opportunities to exercise at Hotel Schloss Monchstein?
Yes, guests have access to a fitness center, an infinity pool, and a sauna during their stay.
Does Hotel Schloss Monchstein have airport transportation?
Yes, Hotel Schloss Monchstein offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Schloss Monchstein?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Schloss Monchstein offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Schloss Monchstein?
The staff speaks multiple languages, including English and German.
Does Hotel Schloss Monchstein have any great views?
Yes, guests often enjoy the city view available here.