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Franz-Josef-Straße 26 Altstadt, Salzburg 5020 Austria
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About

#34 of 136 hotels in Salzburg
Location
4.4
Cleanliness
4.2
Service
4.0
Value
3.9
GreenLeaders Bronze level
NH Collection Salzburg City offers guests an ideal location in the heart of the celebrated city of Salzburg, providing modern comfort and top-quality service in an elegant environment as the recognized hallmarks of this distinguished hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Currency exchange
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, German
Hotel links
Special Offer:GET EXTRA BENEFITS!
2199Reviews37Q+A100Room tips
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Most Recent
Girl Takes Mundo wrote a review Nov 2022
39 contributions2 helpful votes
I am no stranger to NH Collection Salzburg hotel as I have stayed here for work a few times this year. It is centrally located in Salzburg and its facilities / rooms are comfortable, clean and make the price of stay worth the costs. Unfortunately, the downside of this hotel has to be its reception staff. I have noticed from my various stays at this hotel that reception staff aren't the most welcoming or friendly. In one of my visits this year, they forgot to send my laundry to be washed and then failed to inform me. I opted to return regardless of this hiccup but staff continue to lack true hospitality, which does leave a sour taste.
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Date of stay: November 2022
Value
Location
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dylan15046 wrote a review Jul 2021
North Lawrence, New York91 contributions176 helpful votes
Hotel's Favorite
Where to begin? Look, this virus has been hard on us all. Austria let us in a few days ago and so we said "We're going." The location is perfect. You're just across the river from the old city but a bit away from the craziness. The hotel is new and in lovely condition. There was a little fridge for your white wine and a big Spar grocery store just on the next block where you could buy the white wine. Very sweet and kind staff on check in and check out. And so yeah, there is nothing to not like about this place. It's a winner and a great value for money.
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Date of stay: July 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sarita S wrote a review Nov 2022
Greater London, United Kingdom2 contributions2 helpful votes
Really loved this hotel!! Booked fairly last minute for my boyfriends birthday and absolutely loved it! The rooms are so nice & modern, breakfast was good and lots of food choices. Varun the bar tender made our evenings so special and he made us feel so welcome what a lovely person. Hotel is in a great location close to the old town and lots of shops and restaurants nearby. Could not recommend this hotel more!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Valentyna Kuzmenko, Owner at NH Collection Salzburg City
Responded 2 weeks ago
Dear Valued Guest, we are very happy for such an outstanding review from your side. Our colleague, Varun, was absolutely happy to know that he was able to make your stay special. Thank you for your feedback and for choosing NH Collection Salzburg City. We truly hope to see you again. Best Regards Valentina Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gary W wrote a review Oct 2022
3 contributions
This hotel and the staff was exceptional. In particular our bartender/ waiter did a outstanding job taking care of us . His name is ( I hope I have his name spelled correctly ) Salish. He was the best. I hope the management will recognize him and somehow reward him in some way for his outstanding service to his customers.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Valentyna Kuzmenko, Owner at NH Collection Salzburg City
Responded 4 weeks ago
Dear valued guest, we have forwarded your kind words to our bartender, and he is very glad to know that you appreciated his service. Thank you for this nice review and we hope to see you again. Best Regards Valentina Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChamL wrote a review Oct 2022
Lynchburg, Virginia419 contributions195 helpful votes
We stayed here for 2 nights, Sept. 28 and 29. The location is good, not in the historic center but that is fine because things can be crazy in the historic center (we have stayed twice before in the historic center and that can be crazy) and Salzburg is such a small town that everything is walkable. The hotel and rooms were nothing fancy but functional and we would stay here again especially if you are looking for rooms at a reasonable price and not luxury.
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Date of stay: September 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Valentyna Kuzmenko, Owner at NH Collection Salzburg City
Responded 4 weeks ago
Dear Virginia, we are glad to know that you found NH Collection well situated and functionable. We appreciate the time you took to write this review and we look forward to welcome you again as our guest. Best Wishes Valentina Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryan D wrote a review Oct 2022
3 contributions
My wife and I stayed here for several nights, and we were very happy with our stay. The room was spacious and comfortable, the staff was kind and very helpful, and the breakfast was absolutely incredible. They even included our breakfast for free, despite our room rate not including that. The hotel is very conveniently located, too - just around the corner from a street with lots of shops and restaurants, and a 5-10 minute walk from Mirabell Palace or the bridges to the Old City.
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Date of stay: September 2022
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Valentyna Kuzmenko, Owner at NH Collection Salzburg City
Responded Oct 7, 2022
Dear Valued Guest, our team is very delighted to read such a great review from you! Thank you for a nice feedback, it was our pleasure to have you as our guests. Best Regards Valentina Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adriana B wrote a review Sep 2022
2 contributions
We honestly & wholeheartedly rate this hotel EXCELLENT! The staff was friendly & helpful. The service was excellent. Room was clean & comfortable and beds allowed for good night's sleep. The location was walking distance to old town!
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Review collected in partnership with NH Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Valentyna Kuzmenko, Owner at NH Collection Salzburg City
Responded Sep 29, 2022
Dear Adriana, thank you very much for your kind review! We are very glad that you had a great mother-daughter trip in our hotel. Best Wishes Valentina Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xavier2707 wrote a review Sep 2022
Munich, Germany1 contribution
I went to this hotel 2 days after my wedding and I had unfortunately the experience of waking up seeing brown stains below the bed sheet I slept on. Lights from the closet didn't turn off even when it was closed and there was a canalisation odour in the bathroom in our room and the room of our parents. I asked the staff to contact us afterwards as we didn't have time at checkout while explaining the situation. They never came back to us. Whatever - never again, it is not a serious etablishment with poor quality/price ratio.
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Review collected in partnership with NH Hotels
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Valentyna Kuzmenko, Owner at NH Collection Salzburg City
Responded Sep 28, 2022
Dear Xavier, we are sorry for any inconvenience you have experienced during your stay with us. Your complaint is already under review with our customer service in headquarters. Best Regards Valentina Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helen W wrote a review Sep 2022
London, United Kingdom139 contributions118 helpful votes
I stayed at this hotel with some friends and we had the best time. The location is great, incredibly peaceful but a couple of minutes away from bars, restaurants and shops. Check in was fast and easy and the superior rooms we were given on the second floor were spacious and comfortable. The toiletries provided are fabulous, which is important when you just have hand luggage. Also a proper hairdryer which is great. It is the little touches that made this such a nice experience. The room was spotless. Breakfast. We decided to book breakfast for ease as we had some early starts. You get great choice from fruit to cooked items or continental style. You could also just have cake and Prosecco should the fancy take you. The best thing about this hotel is the staff. From the people who booked us in, housekeeping, breakfast, bar and the people who checked us out, all were amazing and really wanted you to have a good experience. I would really advise you stay here.
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Date of stay: September 2022Trip type: Traveled with friends
Room Tip: Easy to get from the airport by bus 2, no need for cabs.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Valentyna Kuzmenko, Owner at NH Collection Salzburg City
Responded Sep 19, 2022
Dear Helen, we are very delighted with such a detailed , well-written and kind review from you! It was our pleasure to have you as or guest, thank you for finding a time to write such a nice and peaceful feedback. We hope to have you as our guest again. All the best! Valentina Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ronald E wrote a review Aug 2022
Caracas, Venezuela10 contributions12 helpful votes
Unfortunately our stay was not pleasant at this property. We booked two adjoining rooms (513-515). There was a constant stench in room 513 and outside the room as well. The stench came from the bathroom ventilation system. Really obnoxious. We reported the problem several times and management did try to solve the problem (they put perfume and the smell partially went away only to come back again). Room 515 had water coming out on the floor just outside the bathroom. We had to put towels on the floor. Reported the problem as well. Not a nice experience. I guess other rooms may be ok. We found the rooms quite small and the curtains were annoying as they were difficult to hold together. No room service as well. The hotel is well located and the breakfast was also good. Nonetheless, we would not return to this property. Stay away from these rooms if you can.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Valentyna Kuzmenko, Owner at NH Collection Salzburg City
Responded Sep 2, 2022
Dear Ronald, we are very sorry for the inconvenience you experienced in 513/515 rooms. All the issues you have reported are already rectified and rooms are in good conditions. Kindly accept again our apology. Best Regards Valentina Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$136 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh salzburg city hotel salzburg, nh hotel salzburg, nh hotels salzburg
FORMERLY KNOWN AS
NH Salzburg City
LOCATION
AustriaAustrian AlpsSalzburg RegionSalzburg
NUMBER OF ROOMS
140
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NH COLLECTION SALZBURG CITY $140 ($̶1̶8̶8̶) - Updated 2022 Prices & Hotel Reviews - Austria

Frequently Asked Questions about NH Collection Salzburg City
Which popular attractions are close to NH Collection Salzburg City?
Nearby attractions include Cemetery of St. Sebastian (Friedhof St. Sebastian) (0.1 miles), Linzergasse (0.2 miles), and Steingasse (0.3 miles).
What are some of the property amenities at NH Collection Salzburg City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at NH Collection Salzburg City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Salzburg City?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to NH Collection Salzburg City?
Conveniently located restaurants include Bistro de Marquez, Indian Restaurant Tajmahal in Salzburg, and S'Kloane Brauhaus.
Are there opportunities to exercise at NH Collection Salzburg City?
Yes, guests have access to a fitness center during their stay.
Is NH Collection Salzburg City located near the city center?
Yes, it is 0.4 miles away from the center of Salzburg.
Are any cleaning services offered at NH Collection Salzburg City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Salzburg City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Salzburg City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Collection Salzburg City?
The staff speaks multiple languages, including English and German.