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Hotel Elefant

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#12 of 138 Hotels in Salzburg
Certificate of Excellence
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Hotel Elefant
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737 Reviews from our TripAdvisor Community

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Showing 596: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

The room was large and spacious, modern and with a very comfortable bed. The breakfast buffet offered a variety of fresh food. My room was at the back of the hotel facing a wall, so it was quiet, although with little air circulation. Thus I used the A/C. The wall was covered with construction netting that had a picture of... More 

Helpful?
Thank Patricia M
Plymouth, Michigan
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When we arrived, we were given the wrong room. We had dinner reservations up in the Fortress which was amazing for my birthday. The next morning we talked to the staff and stated, we paid more money for a bigger room. They checked the computer, and moved us to a bigger room, better safe, and better bathroom facilities. The location... More 

Helpful?
Thank Sandra A
Arlington
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is awesome. It is in a great location and right where you want to be. The front desk team is amazing and treated us like royalty. The breakfast included daily was delicious and unexpected. The room was clean and modern. The AC worked the best of all of the hotels in Europe. The bathroom was small. The shower... More 

Helpful?
1 Thank TravelAsYouGo
A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

We loved our stay at the Hotel Elefant. The location is excellent -- right in the middle of Altstadt, within easy walking distance of all the main attractions. The staff was very friendly and accommodating. Our room was actually a suite, which was a nice surprise. It included a bathroom for the toilet, a second bathroom with separate tub and... More 

Helpful?
1 Thank A TripAdvisor Member
South Lake Tahoe, California
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice two day visit a short ten minute taxi from the train station. This hotel is smack in the middle of the very busy center of old town just below the clock tower. Rooms are spacious and the buffet breakfast is wonderful. The Elefant Bar opens at six and is a great spot to relax with a cocktail. Alternatively, if... More 

Helpful?
1 Thank David T
Shreveport, Louisiana
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I chose the Hotel Elephant after reading numerous reviews in Trip Advisor. We were not disappointed. One should not expect a modern, US style chain. Instead, this is a quaint facility with practically no lobby. (I wondered why I never saw any photos of it.). The desk clerk, Errol, greeted up promptly and was extremely helpful throughout... More 

Helpful?
2 Thank Joe M
Tokyo, Japan
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Please know parking is a bit of a distance away so take only what you need and most area attractions are closed on Sundays. The hotel was great since it one of a few that has AC and the being in the heart of the old town its minutes from everything. The room we stayed in was much larger than... More 

Helpful?
2 Thank Richard M
san diego
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Elefant in July for 2 nights. The 2 stars are for location, The hotel staff was aloof, I had no Wi Fi the entire stay and the room was small. I paid my bill in full of $449 upon checkout. The following day I got an ADDITIONAL charge on my credit card from Hotel Elefant for... More 

Helpful?
Thank peacequeen
Hotel-Elefant, Manager at Hotel Elefant, responded to this review

Dear Guest, we expected your negative review, for you already had threatened us with a negative post on tripadvisor in case we won’t refund the money. We tried to explain to you in serval mails that you booked via an “external third party” and made 2 reservations for different dates during high season. You cancelled one reservation and you should... More 

Vallejo, Ca
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thoroughly enjoyed our stay at Hotel Elefant. Our room was quiet, spotless, and had everything we needed. The size of the room was larger than expected. We stayed in Room 204 which made using the elevator unnecessary. The breakfast was very nice.

Helpful?
1 Thank wheretogonow
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2016 via mobile

I liked the hotel location: it's in the center of old town and busy with tourists; clean hotel, good food at their restaurant, good service, and very welcoming. Front desk staff were very helpful. However, elevator is small and warm. Room was expensive.

Helpful?
2 Thank Anwar A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
With an age over 750 years, the Hotel Elefant is one of Salzburg's oldest and most traditional hotels. It is situated down a quiet lane off the world-famous Getreidegasse. A look at the history of this building shows that over the past 500 years the hotel's purpose was, and still is, to serve its guests according to the best in Austrian tradition. Lodging in this hotel offers you style and comfort and you will quickly feel at home as a guest of this house. Family-Run Hotel: The Hotel Elefant is run now by the 4th generation of family Mayr. All our employees have been working with us for a long time, so you can be assured to have best quality service. ... more   less 

Additional Information about Hotel Elefant

Address: Sigmund-Haffner-Gasse 4 | 5020 Salzburg, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $130 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Elefant 4*
Number of rooms: 31
Reservation Options:
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Also Known As:
Best Western Elefant
Best Western Salzburg
Salzburg Best Western
Hotel Style:
#10 Luxury Hotel in Salzburg
#11 Romantic Hotel in Salzburg
#12 Family Hotel in Salzburg
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