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ARCOTEL Castellani Salzburg

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Alpenstrasse 6, Salzburg 5020 Austria
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Traveler (249)
Room & Suite (42)
Dining (39)

About

#51 of 133 hotels in Salzburg
Location
Cleanliness
Service
Value
The ARCOTEL Castellani offers a perfect combination of pleasure, enjoyment, creativity and relaxation. The 4-star hotel boasts seminar rooms, two restaurants, a large garden, a fitness and relaxation area as well as the baroque St. Josephskapelle for weddings and christenings. Just a few minute's walk away from the city centre, there's no better place to experience the abundance of culture and sporting opportunities that Salzburg has to offer!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Banquet room
Meeting rooms
Fax / photocopying
Hammam
Baggage storage
Chapel / shrine
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Good to know
HOTEL CLASS
4 stars
Languages Spoken
English, Spanish, German
HOTEL STYLE
Business, Classic
NUMBER OF ROOMS
153
599Reviews14Q+A62Room tips
Traveler rating
  • 166
  • 259
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  • 37
  • 23
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Popular mentions
We were here as part of a Trafalgar tour and our room was very cute. It was a fair walk from the reception but we didn't mind. We also had dinner here which was fine but the grumpy staff were not so good. Find another place to eat. Breakfast the following morning was fine.
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... not the Platters song. Booked & payed 6 months in advance for a double bed, we ended up with twins (who had the tendency to split) put together ...not comfortable sleep... 20 Euros! deposit for the kettle... 7 Euros additional pay in case of room service... the "fitness center" had a treadmill, two elliptical machines & a exercise ball... decent breakfast... please read the (average and below rating) previous reviews, 99% accuracy... it took them more than a week to release 50 Euros warranty on the credit card ( we had to email them)... definitely not a 4 star hotel...
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Response from arcotel_castellani, Reception at ARCOTEL Castellani Salzburg
Responded Jan 14, 2020
Dear Guest, Thank you for taking the time to share your feedback. We are very sorry for any inconveniences. In Europe if you book a double bed it don't has to have one big matrace - a double bed can also have two separate matraces. We feel very sorry for the missunderstanding. I would like to apologize and assure you that I have personally followed-up with the relevant managers to look into this matter accordingly. I hope that we will have another opportunity to welcome you back and to show you that we can make it right. With best regards, Tina Wick - Reception
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As a family of 5, we were split up into 2 different blocks in the hotel. When we explained that we are travelling with our kids, and we prefer the rooms to be close by, or on the same floor or in the same building, we were brushed off. Cannot help you, we are full. Sebastian at reception desk was extremely rude and condescending. Definitely stay away.
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A great stay, comfortable, clean room. Very helpful, friendly staff, a great breakfast with a good choice. Would recommend this hotel as very accesible to the old town, 15 mins approx walk. Would stay again.
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Was quite disappointed with this hotel. I was in town for a business trip and this looked ideal. Good location which was a redeeming feature. Otherwise the place is quite tired, basic amenities (such as a kettle) not included and staff unfriendly and unhelpful
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Previous
PRICE RANGE
$87 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castellani parkhotel salzburg, castellani parkhotel hotel salzburg
FORMERLY KNOWN AS
Castellani Parkhotel
LOCATION
AustriaAustrian AlpsSalzburg RegionSalzburg
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Frequently Asked Questions about ARCOTEL Castellani Salzburg
Which popular attractions are close to ARCOTEL Castellani Salzburg?
Nearby attractions include Fortress Hohensalzburg Castle (0.6 miles), Salzburger Altstadt (0.7 miles), and Salzburg Cathedral (0.7 miles).
What are some of the property amenities at ARCOTEL Castellani Salzburg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at ARCOTEL Castellani Salzburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ARCOTEL Castellani Salzburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ARCOTEL Castellani Salzburg?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to ARCOTEL Castellani Salzburg?
Conveniently located restaurants include 220 GRAD, Restaurant Brunnauer, and Ristorante Pizzeria da Giacomo.
Are there opportunities to exercise at ARCOTEL Castellani Salzburg?
Yes, guests have access to a fitness center during their stay.
Is ARCOTEL Castellani Salzburg located near the city center?
Yes, it is 1.0 miles away from the center of Salzburg.
Are any cleaning services offered at ARCOTEL Castellani Salzburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ARCOTEL Castellani Salzburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ARCOTEL Castellani Salzburg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.