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Mercure Salzburg Central

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#33 of 137 Hotels in Salzburg
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Mercure Salzburg Central
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749 Reviews from our TripAdvisor Community

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Showing 331: English reviews
Reviewed 4 weeks ago

Liked the hotel, the breakfast was also satisfying, not extensive, but good. The room size is nice, the staff was good too. the hotel is a 15 min walk to the pedestrian zone, where it is great place to walk and dine will recommend, but if you are looking to get out and be able to hop across, then you...

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Helpful?
2Thank PawandeepSoni
Jan M, General Manager at Mercure Salzburg Central, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Munich, Germany
Reviewed November 3, 2016

The hotel is located about a 8 minute walk from the beginning of the main attractions. Near the hotel there are some great restaurants with in 3 minute walk. The room we got was great, very nice bad and an amazing shower.

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2Thank Liav1616
Jan M, General Manager at Mercure Salzburg Central, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Kolkata (Calcutta), India
Reviewed October 31, 2016

On checking in at this hotel we were immediately asked to pay for the room even though we had a prepaid booking. When that was clarified, we were asked to deposit a credit card. On our refusal to comply, we were next asked to deposit 50 euro at the counter. By then we were so irritated and tired that we...

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Helpful?
1Thank Roopkatha
Jan M, General Manager at Mercure Salzburg Central, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Salzburg Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sure the 6 euro were destined for the city tax. Every customer has to pay it, because we have to pay this...

Kent
Reviewed October 12, 2016

Very friendly staff. Hotel is in a good location only about a 20 min walk into the town on the flat. Plenty of restaurants to choose from in town. We had two good nights sleep there. They also have chargeable car parking. Outside and underground.

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Helpful?
2Thank Keith999kent
Jan M, General Manager at Mercure Salzburg Central, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Mumbai (Bombay), India
Reviewed September 12, 2016

We stayed for two nights. We found the room quite good rooms with good amenities. Location close to train station and city center. Could not provide rooms at the appointed time. But overall service quality and staff very helpful.

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1Thank vijayshahindia
Jan M, General Manager at Mercure Salzburg Central, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Toledo, Ohio
Reviewed September 4, 2016 via mobile

My wife and I stayed here for two nights while visiting Salzburg. We arrived by train from Vienna. The hotel is only a 15 minute walk from train station. As we were traveling light (we had left our suitcases in our Vienna hotel to which we were returning) we were able to dispense with the use of a taxi. This...

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1Thank GeogProfOH
Jan M, General Manager at Mercure Salzburg Central, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Lucknow, India
Reviewed September 3, 2016 via mobile

We stayed here for 3 days. The hotel is located in a quiet neighbourhood with a bus stop at a 2 minutes walking distance. It is 10 minutes bus ride from the railway station or the old town. You can easily walk to the old town as well (20 minutes walk). The hotel staff is friendly and courteous, they lent...

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Helpful?
Thank Akashism
Jan M, General Manager at Mercure Salzburg Central, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Luxembourg City, Luxembourg
Reviewed August 29, 2016

The Mercure Salzburg Central is a busy 4-star hotel still in the paid parking zone of Salzburg. A good quarter of all rooms are facing the main street. This hotel is heavily used by travel groups as the bus have easy access to it. We spend a night their . Salzburg old centre is good reachable by foot. If you...

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Helpful?
Thank FrankDuLux
Jan M, General Manager at Mercure Salzburg Central, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest...

Reviewed August 26, 2016

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Thank Francesca F
Jan M, General Manager at Mercure Salzburg Central, responded to this review

Reviewed August 25, 2016

The hotel rooms were ok but we weren't happy with the food. We ended up not eating at all. They also made a mistake in giving us the assigned rooms. Location was ok thought not central. Since we just came from a long flight, it was somehow of a disappointment.

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Helpful?
Thank Marisel S
Jan M, General Manager at Mercure Salzburg Central, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Salzburg Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Mercure Salzburg Central is easy to reach by car or public transport, with Getreidegasse, Mirabell Garden, the historical center, Linzergasse and the main train station just a few minutes' walk away. This hotel in the city of Mozart is ideally located for cultural trips, city breaks and short stays. One of the reasons why the conference and seminar hotel is so highly rated among business guests is its proximity to the conference center, exhibition center and airport. ... more   less 

Additional Information about Mercure Salzburg Central

Address: Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $78 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salzburg Central 4*
Number of rooms: 139
Reservation Options:
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Also Known As:
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Accor Salzburg Kapuzinerberg
Hotel Style:
#5 Green Hotel in Salzburg
#17 Business Hotel in Salzburg
#25 Luxury Hotel in Salzburg
#27 Family Hotel in Salzburg
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Salzburg Central staff and other travelers.
6 questions
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Questions? Get answers from Mercure Salzburg Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get rooms away from the man street.”
 of 5 bubbles FrankDuLux, Aug 29, 2016 | Read review
“Pay for it. We paid for a larger family room which was nice to have the extra bed and larger space.”
 of 5 bubbles windycityfamily, Aug 24, 2016 | Read review
“Middle floors are better”
 of 5 bubbles hussainf2014, Aug 14, 2016 | Read review
“More or less all rooms are same .Neat and Clean .Rooms in 2nd floor are better.”
 of 5 bubbles mahendersaluja3, Jul 27, 2016 | Read review
“Good and health breakfast”
 of 5 bubbles mtjpoon, Jun 17, 2016 | Read review
5 of 5
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