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Mercure Salzburg City

#26 of 138 Hotels in Salzburg
Certificate of Excellence
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814 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Basel, Switzerland
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in a not very nice area a rather long walk from the city centre, especially when going to the festival house. The superior double room was spacious, nicely furnished, had a little conservatory giving onto the street. The bathroom was very good although no body lotion (I got one small bottle after asking) or vanity kit. I... More 

Helpful?
Thank Marianna T
Denver, Colorado
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is located between the Old Town and train station which makes your stay problem free. As an added bonus it offers bicycle rental which we did for a great stay. Staff went out of their way to make us feel welcome. The breakfast buffet was exceptional. This is definitely a higher end Mercure. Rooms were roomy, air conditioned... More 

Helpful?
Thank Tom H
Bucharest, Romania
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

The room was big,comfortable bed, rich breakfast buffet.Very friendly staff. Near train station but not in train station area,so a plus. Old town is 15 min. walk. The city is amaizing.You could visit it daily but also at night.It is safe.

Helpful?
Thank paula m
Sheffield, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

usual good efficiency cleanliness and helpfulness from staff and facility. Finding the hotel always a challenge without an Iphone or similar. Easily able to walk into the old town so a very good base. Very comfortable. Would use again.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Tony W
Invercargill, New Zealand
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The advantage for us was that it was a nice easy walk from the train and a good walk from the old town highlights. The room was quite pricey compared to others we used and didn't provide much in the bathroom e.g. body lotion, shower cap. The room had a few knocks and holes and because it had a door... More 

Helpful?
Thank shapeup24
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Salzburg in July, 2016 and booked two rooms at the Mercure! The rooms were modern and super clean. The location was great, just a 10 minute walk to the train station. The hotel desk staff was AMAZING and so helpful and kind. They helped us with arrangements for transportation and restaurant recommendations. We were very impressed with them.... More 

Helpful?
Thank mrraber
Vienna, Austria
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms and bathrooms are modern and comfortable. The location is not bad - about 15 minutes walk to the old town and close to the railway station. The staff are very friendly. On the downside, you cannot check in until 15:00 and if you're a light sleeper, you might be woken up early by banging doors along the corridor.

Helpful?
Thank denisebrettschneider
Cape Town Central, South Africa
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I visited Salzburg for a few days holiday and found this hotel to be good value for money. The hotel is situated close to the main train station, within easy walking distance. The staff at reception was friendly and helpful with advice on sites to see and a city map and directions from hotel to the main... More 

Helpful?
1 Thank traveller1232014
Stephanie M, Manager at Mercure Salzburg City, responded to this review

Dear guest, thank you very much for your kind feedback of your stay here with us. We hope we will get the chance to host you again some day. Kind regards Stephanie Maass Assistant General Manager Mercure Hotels Salzburg More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our stay. The young lady, Heidi, at the front desk was outstanding. She was very helpful throughout our stay. The hotel is a 15 minute walk from old town, which isn't bad. The room was clean. No fridge to use for food, but perhaps they provide them at additional cost. Watch out for additional fees - we were... More 

Helpful?
Thank Christina D
Stephanie M, Manager at Mercure Salzburg City, responded to this review

Dear Christina, thank you for your review. We are happy that you liked your stay here with us. Unfortunately you did not find the in-room fridge. This one is inside of the wardrobe, also the cost for parking are written at the entrance to the car park. We hope we get the chance to welcome you back some day. Kind... More 

Durham, UK
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was very nice, staff were very friendly. The hotel is located within a short walk of the train station and the town centre so ideally located. We also ate in the hotel restaurant on our last evening and our meals were lovely although the selection on the menu was quite small.

Helpful?
Thank SealGirl
Stephanie M, Manager at Mercure Salzburg City, responded to this review

Dear SealGirl, thank you very much for your feedback. We hope we will welcome you back some day. Kind regards Stephanie Maass Assistant General Manager Mercure Hotels Salzburg More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Salzburg City Le Sel
Mercure Salzburg City Le Sel
Cuisines: Austrian, International, European
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Salzburg City Hotel is situated in peaceful, leafy surroundings, not far from the hustle and bustle around Mozart & Co. Whether you're visiting the Salzburg Festival or the Red Bull Arena, the hotel is in the ideal location, easily reached bypublic transport or by car. Those who yearn for indulgence and peace in between soaking up art and culture or attending seminars and meetings will get what they are looking for in the Le Sel restaurant - prized for its cuisine and fine wine.. ... more   less 

Additional Information about Mercure Salzburg City

Address: Bayerhamerstrasse 14 a, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $88 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salzburg City 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Hotel Style:
#4 Green Hotel in Salzburg
#21 Luxury Hotel in Salzburg
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