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Crowne Plaza Hotel Salzburg - The Pitter

#13 of 138 Hotels in Salzburg
Certificate of Excellence
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Crowne Plaza Hotel Salzburg - The Pitter
Crowne Plaza Hotel Salzburg - The Pitter
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1,288 Reviews from our TripAdvisor Community

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Showing 927: English reviews
Fort Worth, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for our two-day, one-night trip to Salzburg from Vienna. We got a great deal on the room on Priceline's "express deals." The location was great for our needs - it was about a 10 minute walk from the main train station (which is how we arrived from Vienna) and easy to find. We arrived... More 

Helpful?
Thank Jessica G
West Milford, New Jersey, United States
1 review
5 of 5 stars Reviewed yesterday NEW

In few words, you get what you pay for -- a luxurious hotel, complete with chocolates on the pillows. Close to the major sites, notably the Gardens. Keep in mind that Salzburg is a small city, so you really can't go wrong. The Pitter puts you close to the action, without paying the HUGE pricetag of "old town."

Helpful?
Thank Jennifer M
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Jennifer, We are very happy that you enjoyed your stay at the Crowne Plaza Salzburg – The Pitter so much. Thank you for your wonderful feedback. It is great to hear that everything worked out so perfectly for you and that you found our hotel very agreeable. It would be a great pleasure for us to welcome you again... More 

Ranchi, India
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Clean comfortable Hotel serving hot breakfast to start the day on the right note. We stayed here from 11th May to 14th May. We ate mostly in their restaurant and enjoyed the food served. Good value for money spent. Those visiting Salzburg must make a visit to pretty town of Halstatt nearby reachable by train and motorboat. The small pictureseque... More 

Helpful?
Thank MunnaRanchi
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear MunnaRanchi, What an excellent review you have given us here! Thank you very much for staying at the Crowne Plaza Salzburg – The Pitter and for your great satisfaction with our hotel. We are very happy that you enjoyed your stay and liked the cleanliness and comfort in our hotel. Thank you for your great satisfaction with the food... More 

Canton of Geneva, Switzerland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed one night in Salzburg traveling from Venice to Munich. The hotel is ideally located yet does not offer an on-site parking. The room was very nice. We got no recognition for our IHG Spire level membership yet would definitely return to that hotel should we ever come back.

Helpful?
Thank Constellation_1049
Brisbane, Australia
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The CP in Salzburg is in a great location. The city centre straddles the river, and the CP is on the side near Mozarts Wohnhaus (not Geburtshaus!). It is walking distance to the train station, to both sides of the river, and to pretty much every major sight/site in Salzburg (except those like Hellbrunn Palace- you can catch the bus... More 

Helpful?
Thank silvermel
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear silvermel, We are very delighted that you stayed at our hotel and liked your stay very much. Thank you for your many kind words and your great satisfaction with our hotel. I am very sorry that you did not like the mattress and it gave you aches. If we know that the bed is too hard for your comfort... More 

Kerava, Finland
Level Contributor
52 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the hotel for 2 nights. We had reserved a junior suite, but the hotel upgraded us to suite (most probably because the hotel was very crowded). Any way this was quite nice the cleaning of the room was poor. We were deeply disappointed in the cleanliness of the room. We had reserved a junior suite, but we... More 

Helpful?
Thank Jukka T
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Jukka, Thank you very much for your feedback. We are very sorry that the cleanliness in your room was not satisfactory. Thais should of course not happen and it is not at all what we expect either. We will have a thorough investigation of this and we will retrain our housekeeping staff. Please apologize the lacking cleanliness and let... More 

uk
Level Contributor
216 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good large hotel. Reception staff helpful. Breakfast is ok. Omelette service Both bars good. Rooms spacious - showers rather than baths Good service for towels etc. Drawback that is not hotels fault is that smoking is still allowed in restaurants and bars so unless you are a smoker your eating experience can be ruined

Helpful?
Thank travelalot001
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear travelalot001, Thank you for your very good review and your satisfaction with your stay at the Crowne Plaza Salzburg – The Pitter. It is good to hear that you enjoyed the room and liked the helpfulness of our staff. Austria has made a somewhat halfhearted solution for smoking in restaurants. They either have to be completely non-smoking or have... More 

Muscat, Oman
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Very beautiful hotel with an excellent location. We drove from Munich and it was a nice drive the hotel is not hard to locate. When we arrived the staff at the concierge was so hospitable and so helpful, there was nothing more they wouldn't done which was great. We were upgraded and that was a very nice touch. Upon check... More 

Helpful?
Thank Hafidh A
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Hafidh, Thank you very much for your feedback. We are very sorry about the incident at the breakfast. We completely agree with you and we understand your anger. This should not have happened and the cook should have handled the situation very differently. Please apologize his behavior and give our sincere apologies to your wife. We will have a... More 

Hong Kong
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is great that enable you to walk to the main attractions. Originally I do not know it is that close to the places but once I arrived I understand it is with walking distance to the Old Town, the Palace, the Churches and the town center. What you cannot miss if you are visiting Salzburg is the Mirabel Palace... More 

Helpful?
Thank christine_2323
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Christine, Thank you for your very good review and your many kind words about our hotel. We are very sorry to hear that you were not fully satisfied with our staff. Please apologize the behavior of the young waiter in the restaurant. You are absolutely right, this is not a behavior our guests should have to experience. To explain... More 

Kolkata (Calcutta), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good location. Rooms on the higher floor are bigger and better. Staff in general friendly. Breakfast very good. Parking is expensive. So in case you are taking a rental car ... then ... Will come back again .

Helpful?
1 Thank Surendra66
IMLAUER_Hotels, Geschäftsführer at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Surendra66, It is very good to hear that you liked your stay at the Crowne Plaza Salzburg – The Pitter and want to come back. This is a great feedback and compliment for us and we thank you very much for it. We are delighted that you liked your room and the friendliness of our staff. The price for... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
In 2014 the hotel Crowne Plaza Salzburg - The Pitter was newly renovated and extended. € 15 Mio were spent to create new perspectives and dimensions. Experience typical ,,Salzburg flair" at this traditional hotel, which was already opened by the Pitter family in 1864. This ,,Grand Hotel" offers 198 rooms and suites and is located directly in the city centre of Salzburg. Reach the famous Mirabell Garden & Castle within 2 walking minutes and the main station within 7 minutes by foot. "Salzburg Airport W.A. Mozart" is easily accessed by car or public transport (Bus number 2) within 15 - 20 minutes. Indulge yourself in a brand-new, spectacular location above the roofs of Mozart's city and enjoy drinks and delicacies of our cuisine. Experience the magic of Salzburg at highest level at the IMLAUER SKY - Bar & Restaurant. Open throughout the year from breakfast until at least 1 am! Typical, regional delicacies and a selection of over 30 beer specialties is served at the oldest beer cellar in town, at our legendary "PitterKeller". During fair weather the "PitterGarden" is open for you. New fitness area with sauna and mountain views from the private rooftop-terrace. Hotel guests relax and train there at no extra cost. Endless possibilities at the newly built ,,Pitter Event Center" for YOUR event. 6 glass domes and a total space of 450 sqm make the "Pitter Saal" unique in Austria. ... more   less 

Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Address: Rainerstrasse 6 | 5020 Salzburg, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $132 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg
Hotel Style:
#11 Luxury Hotel in Salzburg
#14 Romantic Hotel in Salzburg
#14 Business Hotel in Salzburg
#18 Family Hotel in Salzburg
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