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Sheraton Salzburg

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#12 of 138 Hotels in Salzburg
Certificate of Excellence
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Sheraton Salzburg
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884 Reviews from our TripAdvisor Community

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Showing 682: English reviews
Abu Dhabi, United Arab Emirates
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel, clean and comfortable; although upgraded, the room was not large. We had booked room only, so booked breakfast at reception when checking in. We were not told of their unusual system - still had to sign the bill in the restaurant, but they would only charge the special rate. Not being aware, I refused to sign - expecting... More 

Helpful?
Thank RayB880
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Sheraton, Salzburg for a week in September. We could not fault this hotel. The location is perfect for those visiting Salzburg as a tourist. We were made to feel very welcome, our room was just lovely with a great view over the Mirabel Gardens. We will look to use Sheraton Hotels in the future. Thanks for... More 

Helpful?
Thank Mendip_Man_10
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Sheraton Salzburg is a well-located, comfortable hotel with a friendly, helpful staff. We had a wonderful stay and would definitely return. The hotel is located next to the beautiful Mirabell Gardens where the Do-Re-Mi scenes were shot for the Sound of Music. As an SPG Platinum member, I was upgraded to a fantastic, modern room with an outdoor patio... More 

Helpful?
Thank Katetribeca
Issy-les-Moulineaux, France
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights with our kids in July in this hotel with a family rate -good deal !- ; the hotel is well located on a park, 15 minutes walk from the old own. the hotel style at least on the normal floors is in a pretty traditional -old fashioned style-.the rooms and bathroom are roomy with very large... More 

Helpful?
Thank LN B
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear LN B, Thank you for your comment and your lovely words about our hotel in general. I am sorry that you perceived our restaurant as too expensive. Nevertheless, we are looking forward to welcoming you back! With best regards, Herbert Mosbruck More 

Indianapolis, Indiana
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We asked for a renovated room with park view. Was told that since we booked with a third party, we could not be a given park view, but renovated room facing the road overlooking other apts was given. Room was clean without carpeting and windows that could be opened, which we appreciated. Bathroom was good. Sheets good. Since the room... More 

Helpful?
Thank jajacob
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "jajacob", Thank you for your feedback. I am sorry that you were not able to stay in a park view room. Nevertheless, we would be happy to host you again at any time. With best regards, Herbert Mosbruck More 

Melbourne, Australia
Level Contributor
70 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we only stay here for 1 night Location: 15Min walk to the main station or 10min nice walk to the old town. SPG platinum benefit: All day dining at the club lounge.. (real food, alcoholic and non alcoholic drinks available all day self-serve) Since they have Club Loung which also serve breakfast, therefore SPG plat will receive 500point. To be... More 

Helpful?
Thank piya-namwan
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear piya-namwan, Thank you for your comment on TripAdvisor. I am sorry that you were not entirely satisfied with our breakfast offers. You can always order anything to the Sheraton Club as well. We would be happy to be able to host you again. With best regards, Herbert Mosbruck More 

London
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Upon arrival at 11:15h the very friendly and helpful Hermann Fritzenwallner facilitated an early check-in. The room 631 did not overlook the Mirabel Garden but was an upgraded spacious room with a window that could be opened. We slept well. The bathroom and shower was excellent. With just an hour to go to checkout I wanted to dash to a... More 

Helpful?
Thank StefanVoyager
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Stefan, Thank you for your lovely feedback. I am happy that you very much enjoyed your stay at our hotel. Thank you for your compliments to Hermann - I am very proud to lead such a great Team! We are all looking forward to hopefully welcoming you back soon. With best regards, Herbert Mosbruck More 

Vonore, Tennessee
Level Contributor
166 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 2 nights as part of a Viking River Cruise pre-tour. Viking booked us here. The hotel is OK. It was clean and safe. However, despite sending an email, and receiving a response regarding my feather allergy, we were placed in a room that had feather pillows. We eventually got them replaced with foam... More 

Helpful?
Thank Jan L
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Jan, Thank you for your feedback. I want to apologize for not having prepared foam pillows at your arrival! I have already spoken to our Housekeeping Manager about that issue. Thank you for your compliments about our restaurant and bar area and mentioning Julia, Adrian and Toni - I am very proud to lead such a motivated team. We... More 

Ontario, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We recently checked into the Salzburg Sheraton for two nights during the Salzburg Festival. We arrived before our room was ready but were given access to the Starwood Preferred Lounge. The snacks and beverages were exceptional as was the wait staff on hand. We asked the Concierge Andrew for suggestions as to what to do and where to dine during... More 

Helpful?
Thank Kimmer8484
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "Kimmer8484", Thank you for your feedback on TripAdvisor. I am happy to hear that you very much enjoyed your stay at the Sheraton Grand Salzburg. And thank you for your lovely words about Andreas - I am happy to lead such a great team! We are more than looking forward to welcoming you back in the near future. With... More 

Dallas
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed August 17, 2016

Our family stayed here recently in two junior suites with club lounge access. The hotel was clean and the staff very friendly. The rooms had A/C which did a good job of keeping the rooms comfortable. Location is perfect -- only about a 10 minute walk to the main restaurant and shopping area of Salzburg -- and sits right on... More 

Helpful?
Thank TechSMU
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "TechSMU", Thank you for your feedback on TripAdvisor. I am happy to hear that you enjoyed your stay at the Sheraton Salzburg Hotel. My team and I are looking forward to welcoming you back! With kind regards, Herbert Mosbruck More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Mirabell
Restaurant Mirabell
Cuisines: Central European, Austrian, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $174 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Salzburg 5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton
Hotel Style:
#1 Business Hotel in Salzburg
#8 Family Hotel in Salzburg
#10 Luxury Hotel in Salzburg
#13 Romantic Hotel in Salzburg
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