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Sheraton Salzburg

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#11 of 132 Hotels in Salzburg
Certificate of Excellence
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Sheraton Salzburg
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968 Reviews from our TripAdvisor Community

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Park City, Utah
Reviewed yesterday NEW

My family and I spent a night at the Sheraton Grand Salzburg. The location is optimal adjacent to the famous Mirabell Park and an easy walk into the historic center of town. The hotel was extremely kid friendly and Mr. Fritz and his team at the front desk most helpful and informative of things to do with kids in town....

Thank Hatzi65
Rome, Italy
Reviewed 2 days ago NEW

Super clean. Big rooms. Nice furniture. Very kind and helpful staff. Live music in the lobby . Walking distance from Altstadt and easy to reach from highway by car. Highly recommended for anyone visiting Salzburg.

Thank MaxKalb2016
Reviewed 5 days ago NEW

Beautiful views, amazing sounds of the church bells ringing in the morning . Club lounge was fully stocked with wonderful items to choose from as evening snacks. Staff was very helpful and friendly. Be sure tio book early, hotel vacancy is very low in this area. Just a short walk to the Christmas market

Thank Michelle D
Boston, Massachusetts
Reviewed 1 week ago

Salzburg continues to be one of Europe's best kept secrets. Hotel staff was excellent. If you are from the U.S. like me, do not think of traditional Sheraton when you book here. I imagine this was a very GRAND hotel when it was first built or bought at its inception. The lobby may be a bit dated now, but still...

1Thank MattsTravels24
Guelph, Canada
Reviewed March 18, 2017

We took the train from Vienna to Salzburg and it was an easy ten minute walk to the Sheraton. Check-in was prompt. Room card is required in the elevator which I like for security purposes. There is a dining room which we did not use. Breakfast is available at a cost. The lobby is welcoming and attractive. Our room had...

3Thank PamGurdHughes
Reviewed March 18, 2017 via mobile

We stayed here on a family trip to Salzburg and loved the hotel. Everything about the hotel was great. Every hotel employee was friendly and went out of their way to be helpful. We were advised on places to go and always given help and advice. As a Platinum Starwood member who stays at many SPG properties, this was one...

2Thank CMFN4
Reviewed March 16, 2017

Warmly greeted by staff. Even though we arrived early they checked us in. We had a gorgeous, large room on the 4th floor. As spy Amex members they gave us club privileges. Every morning and every evening upon entering the lobby the staff would greet us. The club lounge served the most amazing food and beverag s. I cannot speak...

1Thank Debbie L
New York City, New York
Reviewed March 14, 2017

Sheraton Grand Salzburg Hotel is a truly classy and grand hotel at an excellent location next to Mirabel Palace. You can easily walk from the hotel to the Old Town via Mirabel Palace Garden and also to the Mozart House in the Market Square. Bus stops for buses to the train station (Salzburg Hbf) or the Old Town are only...

Thank Jae L
London, United Kingdom
Reviewed March 11, 2017

We stayed for 2 nights in early March as part of a Bavarian trip. As an SPG Platinum member, we received an upgrade to a Junior Suite on the front of the hotel. Check in service was very good, and we took the opportunity to purchase Salzburg 48 hour Cards at the same time. I would definitely recommend this card...

2Thank Austind88
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Austin, Thank you very much for your thorough feedback. I am glad that you enjoyed your stay to the fullest and that you were satisfied with our amenities and my team. We are looking forward to hopefully welcoming you back soon! With best regards, Herbert Mosbruck

Seattle, Washington
Reviewed March 7, 2017

I stayed at this hotel in March. Encountered front desk manager Hermann, and his colleague Andreas. There was a little issue with my credit card, and they really helped me on this. Very impressed by their hospitality. Also Malik and Markus at the club lounge were also very friendly and attentive. They both responded to my requests promptly and warmly.

Thank Jefferson L
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Jefferson, Thank you so much for your valuable feedback on TripAdvisor. I am happy to hear that you had an enjoyable stay at our hotel and that my team took great care of you. We are all looking forward to hopefully welcoming you back soon! With best regards, Herbert Mosbruck

Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (32)
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Dining (9)
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Amenities (39)
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Hotel & Grounds (4)
Room/Suite (12)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Mirabell
Restaurant Mirabell
Cuisines: European, Central European, Austrian
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $217 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Salzburg 5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton
Hotel Style:
#1 Business Hotel in Salzburg
#8 Family Hotel in Salzburg
#9 Luxury Hotel in Salzburg
#13 Romantic Hotel in Salzburg
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Salzburg staff and other travelers.
6 questions
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2 months ago
over a year ago
Sherman, Texas
over a year ago

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Questions? Get answers from Sheraton Salzburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the newly renovated rooms on the upper floors.”
Hatzi65, yesterday | Read review
“beautiful club lounge”
michelledV1811JF, 5 days ago | Read review
“Go for a modernised room on an upper floor with a garden view”
HampshireProf, Feb 10, 2017 | Read review
“Die Zimmer in 5 Etage mit blick uber dem Park. :)”
michellewenz, Jan 30, 2017 | Read review
“ask the rooms with the garden view”
104sv, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question