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Sheraton Salzburg

#11 of 138 Hotels in Salzburg
Certificate of Excellence
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Sheraton Salzburg
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872 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Ontario, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently checked into the Salzburg Sheraton for two nights during the Salzburg Festival. We arrived before our room was ready but were given access to the Starwood Preferred Lounge. The snacks and beverages were exceptional as was the wait staff on hand. We asked the Concierge Andrew for suggestions as to what to do and where to dine during... More 

Helpful?
Thank Kimmer8484
Dallas
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stayed here recently in two junior suites with club lounge access. The hotel was clean and the staff very friendly. The rooms had A/C which did a good job of keeping the rooms comfortable. Location is perfect -- only about a 10 minute walk to the main restaurant and shopping area of Salzburg -- and sits right on... More 

Helpful?
Thank TechSMU
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "TechSMU", Thank you for your feedback on TripAdvisor. I am happy to hear that you enjoyed your stay at the Sheraton Salzburg Hotel. My team and I are looking forward to welcoming you back! With kind regards, Herbert Mosbruck More 

Jeddah, Makkah, Saudi Arabia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel has special decoration that sets you back to the 80s/90s - Its not outdated. I think it is being decorated that way. And we loved it. The location puts you directly in front the park where you have access to the city center and the river. You also will have access to the tours departure location where it... More 

Helpful?
Thank Abdulelah O
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Abdulelah, Thank you for your feedback. I am glad that you were satisfied with your stay at our hotel. In the same time, I would like to apologize for any inconvenience due to the air conditioning in your room. I have forwarded your request to our technicians who will take care of the problem. I am looking forward to... More 

Hong Kong, China
Level Contributor
323 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived by rented car, and were very rudely greeted by the bell boy when asking about the parking. Check in was OK. The room very dated... At least the ice machine in the corridor from the 70's was fun. Asked for a change in the room (to remove the roll away bed) and it took them +2h to take... More 

Helpful?
Thank Calle K
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Calle, Thank you for your feedback. I would like to apologize for any inconvenience caused due to the extra bed in your room. I have already spoken to our Housekeeping Manager. We still would look forward to welcoming you back to the Sheraton Salzburg Hotel! With best regards, Herbert Mosbruck More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Sheraton Hotel which was way over priced for the rooms that they gave us.. They ended up charging us for a Toddler (which was a year and a half old) at check out and never mentioned it while checking-in. They refused to serve us water at breakfast at 10:31 am because the breakfast buffet closes at... More 

Helpful?
Thank azizfi
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "azizfi", Thank you for your feedback. I am very sorry for any inconvenience caused during your stay. It is not common to Charge for a one and a half-year old child, but it is hard for me to track your special case without any name. Unfortunately, we are not able to add SPG points, if the reservation is done... More 

Buren, The Netherlands
Level Contributor
180 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 266 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in room 418 in June 2014. I had a special package with breakfast, one dinner and a city tour included. The hotel is in a convenient spot in town just next to the Mirabell Schloss and Garden. And a short walk from the train station. Room 418 was spacious with a rather dated room design. Or this is what... More 

Helpful?
3 Thank Berichthier214
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "Berichthier214", Thank you for your feedback. I am happy to hear that overall you enjoyed your stay at the Sheraton Salzburg Hotel. In the same time, I would like to apologize for the inconvenience caused in our Restaurant. I have just spoken to the F&B and Outlet Manager to make sure that something like that won't happen again. Again,... More 

USA
Level Contributor
258 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a first class hotel in every sense off the word. For those from the US, do not be put off by the Sheraton brand - it is a superbly wonderful hotel. We have stayed here twice and both visits were wonderful. It is situated in a perfect location bordering the Mirabell Gardens with a view of the fortress,... More 

Helpful?
Thank dvorac4
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "dvorac4", Thank you for your feedback. I am happy that you were satisfied with your stay. In the same time I would like to apologize for any inconvenience caused with the opening hours of our Sheraton Club. We are still hope to be able to welcoming you back in the near future! With best regards, Herbert Mosbruck More 

newark england
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Staying in the presidential suite really put the icing on the cake, wall to wall BOSE sound, lounge and dining area provides a really relaxing area away from the crowds. The team at the hotel were second to none. The drench shower was perfect as was the fitness suite. Top class

Helpful?
Thank markiew
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "markiew", Thank you for your feedback on TripAdvisor, that I have already shared with my team. I am happy that you were truly satisfied with your stay at the Sheraton Salzburg Hotel and we are all looking forward to welcoming you back in the near future! With best regards, Herbert Mosbruck More 

Williamsburg, Virginia
Level Contributor
193 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As part of our Viking excursion, we were assigned the Sheraton Salzburg Hotel in Salzburg. Wow, what a beautiful, old-world lobby w/ recently renovated modern rooms. We had a king sized bed w/ a wall of closets and large bathroom w/ two sinks, enclosed water closet & large shower. Unfortunately we didn't have a view of the Mirabell Gardens but... More 

Helpful?
Thank Sue M
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Sue, Thank you very much for your lovely feedback! We are more than happy that you were completely satisfied with your stay. We are looking forward to hopefully welcoming you back! With best regards, Herbert Mosbruck More 

Geneva, Switzerland
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arriving in the City late afternoon we stopped by on the chance of a room and were not disappointed with a very well appointed room on the first floor overlooking the park. There is parking in the street or underground. It is a 15 minute walk to the centre of Salzburg and a pleasant one through parks and flower lined... More 

Helpful?
Thank Roger W
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Roger, Thank you very much for your comment. I am happy to read that you enjoyed your stay and that you and your family were satisfied with our amenities. We are looking forward to hopefully welcoming you back! With best regards, Herbert Mosbruck More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Mirabell
Restaurant Mirabell
Cuisines: Central European, Austrian, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $216 - $888 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Salzburg 5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton
Hotel Style:
#1 Business Hotel in Salzburg
#8 Family Hotel in Salzburg
#9 Luxury Hotel in Salzburg
#13 Romantic Hotel in Salzburg
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