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Holiday Inn Salzburg City

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Holiday Inn Salzburg City
Holiday Inn Salzburg City
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529 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Chattanooga, Tennessee
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 3 nights while on tour in Salzburg. The rooms are small but clean and comfortable. The front desk staff was always very friendly and helpful. Manager Phillip in particular was helpful to us. Breakfast was included and adequate. Of the 4 hotels we stayed in on our trip this one was very pleasant.

Helpful?
Thank TNGirl53
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest TNGirl53, Thank you for your kind review about your hotel-experience with our Holiday Inn Salzburg City. We are very pleased you liked our amenities and especially the helpful hospitality you got from our receptionist Phillip. Your valuable praise will be shared with him and our engaged team. We do hope you can be in lap of your great... More 

Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Basic, friendly staff and not near the historic centre of town, but it does what it says - the rooms are well appointed and clean, the building is modern, and the location near the train station is a big drawcard.

Helpful?
Thank tblight2015
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest tblight2015, Thank you for your candid review about your stay in our hotel. We are pleased you had a comfortable stay in our Holiday Inn Salzburg City and you liked the location and our friendly staff. See you soon and best wishes from the city of Mozart, C. Richter Quality Manager More 

Cardiff, United Kingdom
Level Contributor
79 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 4 nights whilst the hotel wouldn't win any design awards it was fine. 20 mins walk to the town and 5 to a bus stop. Staff were helpful and polite, however room keeping left a lot to be desired.

Helpful?
Thank Mogsy1927
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Mogsy1927, Thank you for your candid review about your stay in our hotel. We are pleased you had a comfortable starting point to explore Salzburg with its beautiful sights. Furthermore we are happy to offered you a helpful and polite service through our engaged staff and will share your feedback with our team. See you soon and best... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for three nights at this hotel. One time we were out from 10am - 2:30 pm. When we came back, we saw that the staff was still cleaning our floor but they hadn't gone to our room yet. We had to use the room for approximately 10 minutes (we have a five-year-old and a 15-month-old). We use the... More 

Helpful?
1 Thank Cat030916
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear user Cat030916 and Family, Thank you for your candid review about your stay in our hotel and bringing your feedback to our attention. Please take our sincere apologize for the inconvenience by our housekeeping. We understand your disappointment and our housekeeper aready picked up this issue to improve our service. Be sure your experience was not our professional service... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you are going to Salzburg to enjoy its beautiful old town, do NOT stay here. If you are gong to Salzburg to enjoy the view, do NOT stay here. If you want to be close to the train station, do NOT stay here. If you want to be close to old town, do NOT stay here. If you want... More 

Helpful?
1 Thank Christysb13
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Christysb13, Thank you for your candid review. Please take our sincere apologize with the discrepancy of the A/C in your room. Our technical-team is working hard to fix this issue. We feel sorry that your recent stay did not meet expectations and feel sorry your stay was not to your satisfaction. The distance to the Oldtown (Getreidegasse) is... More 

Travelers are raving about these Salzburg hotels

Berlin, Germany
Level Contributor
121 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Being a touristy town, seems like they get s lot of packaged tourists and the service standards are lower. Staff do try to put a smiling face, but seem to be overwhelmed. Parking can run out very quick, hence watch put for it in busy period. Bed room was decent, internet worked, okay bathroom and furnishings. Many decent food options... More 

Helpful?
Thank S K
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest S K, Thank you for your feedback about your visit in our Holiday Inn Salzburg City. We are pleased you had a comfortable stay and you enjoyed your time. Your review will be shared with our team to improve our guest-service and to make your stay more nice. Thank you for being our guest! We do hope to... More 

London, United Kingdom
Level Contributor
233 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is situated 15 minutes walk to the Old Town in Salzburg. As you exit the hotel on the main road, turn left and walk 50 meters and there is a supermarket which is very handy for bottles of water, Mozart chocolates and anything else. Also 500 meters from the hotel on the left there are two more supermarkets... More 

Helpful?
Thank Moses P
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Moses P., Thank you so much for your lovely review about your guest-experience in our hotel. We very value your feedback and all the good tipps for future clients. Thanks for your impression. We are very pleased you enjoyed your time with our always smiling and helpful guest-service through our staff. Hospitality is their passion and they loved... More 

Italy
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Upon arrival at your hotel we were greeted by two very pleasant front desk clerks. They informed us that since we were platinum members they were giving us a very nice room for our three night stay. This, however, was most definately not what we were given. The room (218) was extremely small, run down and worn out with dirty... More 

Helpful?
Thank Loralu
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Loralu, Thank you for bringing this to our attention. We very value you as an IHG Reward Club Member and your loyalty to our brand. Please take again our sincere apologize for the inconveniences you faced during your stay. We feel very sorry about your experience and understand your disappointment. But for all that we regret you did... More 

Mansfield, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Mountain view King room. The location is ok but still it's a 15/20 mins walk to town and there isn't many restaurants nearby. The rooms are ok but quite small. The good thing is the staff were brilliant. Very helpful very friendly they all do a very good job! I think for the price is cheaper then the hotels in... More 

Helpful?
Thank Chris X
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Chris X., Thank you for your review about your guest-experience in our hotel. We feel sorry your stay was not fully to your satisfaction. There are different restaurants nearby. If you like austrian kitchen we recommend "DIE WEISSE" (5-minute-walk), "FUX´N" (just on the corner) or "URBANKELLER" (6-minute-walk). The fantastic asian-fine-dining-restaurant "BANGKOK" is just a 3-minute-walk far away. Please... More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 18, 2016 via mobile

Not the best location of Salzburg. However nice breakfast and nice staff. Not a lot of good restaurants nearby. The bathroom was dirty and there were mold in the walls. The bad was confortable and the towels were new.

Helpful?
1 Thank Ana A
RCQualityManager, Quality Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Ana A., Thank you for your candid review about your experience with our Holiday Inn Salzburg City. We regret your stay was not fully to your satisfaction. Please take our sincere apologize for the inconvenience in your bathroom. We are working hard to fix this issue. Furthermore we are happy to read you liked our nice breakfast-buffet, the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Stay central at the modern Holiday Inn Salzburg City hotel, a short walk from the sights of Salzburg's historic Old Town. Our contemporary hotel is a gleaming glass-fronted building just 5km from Salzburg International Airport. Enjoy far-reaching mountain views and an Alpine feel in your stylish Guest room. Stroll down bustling Linzergasse Lane and over the Salzach River to see Mozart's birthplace on Getreidegasse shopping street, 2km from Holiday Inn Salzburg City. Ride the funicular railway to majestic Hohensalzburg Castle and gaze out over the city from its grand turrets. The headquarters of Porsche Salzburg and VistaJet are a short drive from our hotel. Features: See Salzburg on a sightseeing city tour for example by bus with a hopp on and hopp off ticket. The restaurant staff is looking forward serving you delicious international cuisine in our restaurant "In(n)ovation" with indirect lightning and front cooking station as highlights. Our hotel lounge and 24-hours bar offers from lunch to espresso-break everything that you need to relax. ... more   less 

Additional Information about Holiday Inn Salzburg City

Address: Sterneckstrasse 21 | 5020 Salzburg, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: $78 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Salzburg City 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Holiday Inn Salzburg City Hotel Salzburg
Hotel Style:
#28 Luxury Hotel in Salzburg
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