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Mercure Graz City

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#5 of 76 Hotels in Graz
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Mercure Graz City
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628 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Vienna, Austria
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I was happy to spend my stay in this modern Hotel during my last visit to Graz. The room and bathroom was clean tidy as you expected from any respectful Hotel. The Hotel is 5 minutes’ walk from the old City. Very central located. Friendly employee. Breakfast was well sorted

Helpful?
Thank Abdowi
Reno, Nevada
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I stayed for over a week at this hotel and was really disappointed in it. The wifi is terrible and Netflix frequently had issues. The showers are weird because they are in the back of the tub and not the front. Also the water temperature is wildly inconsistent when taking a shower. My coworker had the same issue in her... More 

Helpful?
Thank Kevin K
Mexico City, Mexico
Level Contributor
133 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a good hotel following the Mercure standards, the room was comfortable, clean and spacious. It is close to the center, walking distance to everything, there is a tiny market just out the hostel and a supermarket next to it. There were some slips with the one of the staff as she couldn't get us into a 2 bed... More 

Helpful?
Thank Barelle
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear Barelle, thank you very much for your time to write and for sharing your impressions of your last stay at the Mercure Graz City! Of course I am sorry for the inconveniences caused concerning our twin bedded rooms and I am glad that you enjoyed your stay nevertheless! Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant GM More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the Hotel Mercure having moved from the Ibis near the station due to the building works which we had not been warned about. The room was very spacious, the beds were comfortable and the location was 10 minutes by foot from the Old Town so very convenient. Would definitely stay again.

Helpful?
Thank midyr
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear Midyr, thank you very much for your time to write and for sharing your impressions of your last stay with us! I am glad that you enjoyed your room and your stay in Graz as well! Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant GM More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Clean, efficient, close to the old town. All you need for a short overnight stay. Rooms are well appointed and convenient. Breakfast was quite good. Reception staff attentive and helpful with advice as to where to go and what to do. Would gladly return to this hotel.

Helpful?
Thank jonathan j
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear Jonathan j., thank you very much for sharing your impressions of your last stay at the Mercure Graz City! I am happy to read that you felt welcome and comfortable and a special thank you for your comments about our staff! - I will gladly share your words with all our team members! Looking forward to welcoming you soon... More 

Cologne, Germany
Level Contributor
10 reviews
10 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

After a more or less unpleasant experience in a Novotel in Berlin, this hotel offered me everything one can expect as the so called good service. The room was extremely comfortable, quiet, and the location is outstanding.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Nicoluzzi
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear Nicoluzzi, thank you very much for writing and for sharing all your impressions of your last stay with us! I am glad to read that we could convince you of the great service which is offered by Accorhotels and I hope to be able to welcome you soon again at the Mercure Graz City! Best regards, Alexander Mitgutsch Assistant... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It was excellent stay in this hotel. We had a nice room with lovely view. The serice there was great and breakfast was delicious. I hope that I will have chance to return soon and enjoy stay in this hotel. I have to recomed this hotel for staying because I did not find any problem with enything there.

Helpful?
Thank Markéta Č
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear Markéta, thank you very much for writing about your last stay with us an for your great comments! I am happy that you really enjoyed our service and that everything was perfect for you! Looking forward to welcoming you soon again, Alexander Mitgutsch Assistant GM More 

Level Contributor
11 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

Excellent location, close to Graz train station, we arrive very late at night and the personnel was very kind to us. It felt like a warm welcoming... We can notice that Lufthansa crew was also checking in so if they chose this hotel is got a be a nice place to rest... 🙂😉

Helpful?
Thank Elisa L
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear Elisa L., thank you very much for your time to write and for all your comments to your last stay with us! I am happy to see that you felt welcome and comfortable and I hope to be able to welcome you soon again at the Mercure Graz City. Best regards, Alexander Mitgutsch Assistant GM More 

Finland
Level Contributor
277 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Graz is a nice place for a 2-3 days visit. You can enjoy the beautiful old town and traditional Schlossberg for a few days. The museum of modern art is nice too, but this time the exhibitions were not that good - unfortunately - especially if you compare to the paid fee. Mercure is next to the Lendplatz which is... More 

Helpful?
Thank Protravellers
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear Protravellers, thank you very much for your time to write and for sharing your impressions of your last stay with us! I am glad to read that you felt welcome and comfortable so that you were able to enjoy your stay at the hotel as well as you were able to enjoy Graz. Of course I am sorry that... More 

Ballarat, Australia
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 8, 2016

Hotel was in a great location and was just what we hoped it would be. We were in a Privilege Room and so we had a Nespresso machine - which in particular is a great touch! We saw the other rooms and they were okay but not as nice as the privilege rooms ;-) If you are Accor Platinum/Gold they... More 

Helpful?
Thank CountryKanga
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear CountryKanga, thank you very much for sharing your impressions of your last stay with us! I am happy to read that you enjoyed your Privilege-Room and it´s special facilities as well as the advantages of your membership card! A special thank you also for your comments about our staff; we will be aware that the team members will be... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Conference Facilities
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
A hotel for guests who appreciate comfort, the new 4 star Mercure Graz City has 96 rooms and is located in the centre of Graz, only a few minutes walk from the sights of the city, including the Schlossberg and the old town centre (600 m). The hotel features a free fitness and wellness area as well as a business corner with Internet access in the hotel lobby. Free WLAN throughout the hotel. Public pay parking garage within the hotel. Enjoy a light meal or snack at our modern hotel bar. ... more   less 

Additional Information about Mercure Graz City

Address: Lendplatz 36-37, Graz 8020, Austria
Location: Austria > Styria > Graz > Lend
Price Range: $83 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Graz City 4*
Number of rooms: 115
Reservation Options:
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Also Known As:
Accor Graz City
Hotel Style:
#1 Green Hotel in Graz
#5 Luxury Hotel in Graz
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