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Palais Hotel Erzherzog Johann

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#7 of 76 Hotels in Graz
Certificate of Excellence
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Palais Hotel Erzherzog Johann
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242 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Sao Paulo, SP
1 review
4 of 5 stars Reviewed 2 days ago NEW

Only there for a short period of two days. But it proved to be quite a pleasant and very convenient hotel to stay. It is located in the city centre; you just have to walk out of the building and you are in the middle of all shops, coffee shops, bakeries, beside a good shopping centre and practically facing everything... More 

Helpful?
Thank Margit21402
dublin
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for 2 nights recently. Very disappointed. Hotel claims to be a 4 star and it charges 4 star prices but it really needs to be refurbished. Our room was spacious but decor was terrible. Bathroom was awful. The whole experience was 3 star and that unfortunately includes the staff and food.

Helpful?
Thank marykitty1
London
Level Contributor
76 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is ideal for anyone visiting the beautiful small city of Graz. It is easily reached by tram from the main rail station in around 10 minutes (ticket around 2 Euro). Walking distance from the Hbf is around 20-30 minutes. Just off the main square, everything you want is nearby. Reception staff were incredibly friendly and great ambassadors for... More 

Helpful?
Thank tarka00
Dublin, Ireland
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What didn't do it for me was the reception staff, with the exception of just 1 member of staff I didn't find them helpful or friendly especially on checkout. There is no atmosphere in the hotel, it's glory days are truly behind it. The only pluses I can think of is the location which is good if you are just... More 

Helpful?
Thank BobNidenov
2 reviews
5 of 5 stars Reviewed July 26, 2016

Upon arrival we were welcome by extremely friendly assistant and once entering the room we where happily surprised how large and clean it was. Air condition was something extra. Perfect location, close to all important attractions but still quiet. Breakfast was extensive and tasty. Parking facilities close and safe. All in all excellent experience. If we go back to Graz... More 

Helpful?
Thank Kari M
Daria L, Manager at Palais Hotel Erzherzog Johann, responded to this review

Dear Kari, Thank you very much for taking the time to review Erzherzog Johann Hotel and for choosing to stay with us recently. We are happy to know that you enjoyed your stay with us. Thank you also for your kind comments of our breakfast and especially of our staff. We would very much like to have the pleasure of... More 

Vienna, Austria
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

Despite the somewhat tired parts of this once grand old hotel, Erzherzog Johann is smack bang in the centre of Graz and within stones throw to the city hall, Herrengasse shopping, the Schlossberg clock tower elevator, casino, concert venues & is right on the tram line & junction. The Anna cafe & restaurant downstairs is very good and offers a... More 

Helpful?
Thank manofleisure41
St. Petersburg, Russia
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 23, 2016

The hotel is fine. It is at the centre og the old city, you can feel the heart of Graz. From one hand the hotel is very comfortable, and from the other hand it concerve the spirit of luxurious palace. Reception personal is very helpful. It's very comfortable that the hotel has the bar and the restorant.

Helpful?
Thank ElenaYag
Daria L, Manager at Palais Hotel Erzherzog Johann, responded to this review

Dear Elena, Thank you for being our guest and thank you for sharing your positive experience. We hope we can welcome you again in Graz. Best regards, your Palais Hotel Erzherzog Johann team More 

Singapore, Singapore
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 12, 2016

We stayed here to celebrate my daughter's birthday. The staff were great organising flowers for her room and giving her a complimentary coffee and cake. The rooms are really big and full of character. All mod cons are included such as coffee machines and AC. The only draw back - glacially slow WiFi (and that is being unfair to glaciers!).... More 

Helpful?
Thank Christopher S
east yorkshire
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed July 5, 2016

we had three nights in Palais fab hotel , style , charm , fab décor , big , big rooms , again just so nice The hotel appears to have a glass roof , from each floor you can look down at the breakfast /reception area . We had on the first floor , room clean , tea /coffee facilities... More 

Helpful?
Thank joey023
Daria L, Manager at Palais Hotel Erzherzog Johann, responded to this review

Dear Joey, First of all thank you for having been guest in Palais Hotel Erzherzog Johann. We are very happy about your nice comments and we would be happy to see you again in our house. Your hotel team! More 

Trieste, Italy
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed June 21, 2016

Hotel is very nice, staff is very friendly and showed a big welcoming smile even to our dog, that's great! Pet friendly. Room is really big, even the shower is so big and fantastic! Great amenities. Location is perfect to visit the city. We loved the hotel, very romantic, we felt like in a "Sissi room". We recommend to stay... More 

Helpful?
1 Thank PilarRM
Daria L, Manager at Palais Hotel Erzherzog Johann, responded to this review

Dear Pilar, tank you for having been our guest. We have some parking places directly in front of house which should be reserved in advance. We hope to welcome you again in our house. Best regards. Your Palais Hotel Erzherzog Johann team. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge

Additional Information about Palais Hotel Erzherzog Johann

Address: Sackstrasse 3-5, Graz 8010, Austria
Location: Austria > Styria > Graz > Innere Stadt
Price Range: $109 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palais Hotel Erzherzog Johann 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Erzherzog Johann Graz
Erzherzog Johann Hotel Graz
Hotel Style:
#7 Luxury Hotel in Graz
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