The hotel provides you with big and clean rooms based on which I would have given them a 4 star but the basic facilities are lacking. The WiFi is on an open network with pathetic connectivity... in fact non of my devices were able to connect. The breakfast was ok but below par compared to most other hotels in Wels.. but the biggest issue was the availability of a cloth iron box... the just have one for the entire hotel and you will be lucky to get it.. the hotel staff is helpful though, especially Ricardo who helped track down the only iron box.. such a waste of their time.. hotel is close to wels station and 10 minutes walk to city center.. hope the hotel improves the availability of basic facilities
I stayed her in March 2017 for a business trip. Not my first to Austria, and I know the area well. The hotel is clean and comfortable. A few English TV channels which was great for background noise whilst getting ready and keep up with the news back home. Free wifi which is good and reliable. The breakfast was ok, not as good as some of the others I have had in other hotels though as has less variety. Helpful staff. I didn't eat in the restaurant in the evenings, but heard it was a bit more expensive than going into town. Overall a good experience.
This hotel is attached to the Bayrischer Hof and we have stayed here a number of times when en route to and from our house in Greece. General areas in the hotel are a little tired round the edges and quality of rooms vary, we have stayed in several different ones - some completely refurbished with new bathrooms and some in need of tlc but beds are comfy and rooms always spotlessly clean. Hotel is pet friendly. Be aware the bar and restaurant in the hotel are closed at weekends. Despite our previous visits where we have enjoyed good food and a lovely atmosphere in the bar (which by chance have always been midweek) we were oblivious to this and having driven for some 8 hours were really disappointed to find them closed. There is no room service and the only 'refreshments' we were aware of was a small coffee machine on the reception desk. In need of food and liquid refreshment on recommendation from the reception we found a lovely restaurant about 10 min walk away at the end of the town centre called Gosserbrau - well worth a visit. Quite frustrating when checking out the following morning we discovered there were vending machines in the hotel where we could have got a cold drink, even beer and wine but there had been no mention made of these when we arrived the previous evening. Shame as this last visit has tainted my view on the hotel but despite this we are likely to return (only Monday to Friday tho !!!!) …
Alexandra hotel is a family run small hotel. In my opinion the hotel rooms are very clean. The service is nice and friendly. The one disadventage is that the breakfast is every day the same with a samll range of products. Every time I am in Wels I am the Alexandra guest. Free WiFi.
My wife has just checked in today 27/04/14 and was informed that the restaurant is not open. HOW IS THAT POSSIBLE IN A 4* rated hotel!! The hotel is in a residential area so not really convenient for alternatives. Star ratings are based upon facilities, surely this hotel cannot be rated as such. OH and the prices are very much 4*. Quite frankly not worth it if you wan't basic facilities like FOOD!!