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Sport Hotel Hermitage & Spa

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Sport Hotel Hermitage & Spa
Sport Hotel Hermitage & Spa
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735 Reviews from our TripAdvisor Community

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Showing 120: English reviews
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Belfast, UK
Reviewed 2 days ago NEW

There's a reason why this hotel is the best in Andorra, it's the perfect base for a relaxing and luxurious skiing holiday. The hotel itself is gorgeous and finished to a very high standard, as you would expect. The rooms are spacious and all benefit from a terrace or balcony with views of the ski slopes and Grandvalira valley which...

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Helpful?
1Thank Michael H
Reviewed 1 week ago via mobile

Very high quality and very good service. Delicious food with nice view of the mountain. Hotel located one of the best places. You can feel the difference when you get inside of hotel. I recommend to everyone

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Helpful?
1Thank Mahmut S
Sport Hotels A, e-Marketing at Sport Hotel Hermitage & Spa, responded to this review

Dear Mahmut, Thank you for choosing Sport Hotel Hermitage & Spa for your stay in Andorra. We are so glad to see that you're stay was of your pleasure. We hope to see you again. Kind regards,

Reviewed 4 weeks ago via mobile

The Good: - Excellent wooden structure, really nice. - Staff is always happy to help you in whatever you need. - They provide a great breakfast with all varieties of food. - It's located 200 meters away from the ski lodge. The Bad: - Poor Lighting: The lighting inside the bedrooms is really poor. It's useless to do anything type...

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Helpful?
1Thank Tom D
Sport Hotels A, E-Marketing Department at Sport Hotel Hermitage & Spa, responded to this review

Dear Guest, Thank you for choosing Sport Hotel Hermitage & Spa for your stay in Andorra, also for taking a few minutes and review your stay. The managers of each department involved receive their comments to implement the necessary corrective measures. We hope to see you again.

London
Reviewed January 18, 2017 via mobile

As a family we have stayed 5 nights in the hotel over the Festive season and would like to give future guests better idea of what to expect. I will start with the positive aspects: hotel is new, has very good views over the mountains, wonderful spa facilities, rooms are comfortable and pretty big. Negative aspects: despite many restaurants the...

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Helpful?
1Thank Igor40
Sport Hotels A, E-Marketing Department at Sport Hotel Hermitage & Spa, responded to this review

Dear Guest, Thank you for choosing Sport Hotel Hermitage & Spa for your stay in Andorra. We are pleased that you have been able to enjoy the services and facilities offered by our hotel. We take note of your comments and forward them to the management and the food and beverage department to implement the necessary corrective measures. Kindest regards

County Donegal, Ireland
Reviewed January 16, 2017

Staff at breakfast was not cooked properly was very unhelpful staff in bar aswel but concierge was amazing could not be more helpful really made our stay A memorable one happy with hotel but staff need training 5 star hotel with 2 star service in bar and breakfast

Review collected in partnership with The Leading Hotels of the World
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1Thank Mark P
Sport Hotels A, E-Marketing Department at Sport Hotel Hermitage & Spa, responded to this review

Dear Mark P, Thank you for choosing Sport Hotel Hermitage & Spa for your stay in Andorra. We take note of your comments regarding staff and breakfast, we will send them to the corresponding departments to implement the necessary corrective measures. We appreciate your positive comments about our concierge service. We hope to see you again.

Barcelona, Spain
Reviewed January 3, 2017 via mobile

We've been a few days at this beautifully looking hotel and unfortunately did not met our expectations, and we were really keen on having a fine time here. The premises are spot on, having just three major inconveniences: the rooms are bat-cave dark, the only access to the Spa entails crossing the bar and a part of the hotel's loby,...

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Helpful?
3Thank TrueInspectors
Dar Es Salaam Region, Tanzania
Reviewed January 2, 2017 via mobile

We booked this hotel for family new year vacation, and I'm very disappointed the fact that it was expensive one, but the devices didn't match the price at all, the room services took forever to get to the room, with excuses of wrong room numbers, most of the staff were unprofessional or they seemed overwhelmed .... the room was very...

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3Thank balanne
London, United Kingdom
Reviewed December 26, 2016

We had a most wonderful time at Sport Hotel Hermitage for our Christmas holiday. Mr Thomas Bechtold and his staff made sure that all our needs were met and everyday was a pleasure to be at the hotel. The staff were very welcoming and we felt very much at home there.

Review collected in partnership with The Leading Hotels of the World
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1Thank DJB20142014
Sport Hotels A, Departament E-marketing at Sport Hotel Hermitage & Spa, responded to this review

Dear guest, How great is to read your comment! We are so glad to see that you felt like home. Wishing you a Happy New Year and waiting for receiving you another time. Thank you again, Best regards

Toulouse, France
Reviewed December 26, 2016

They just forgot that French Christmas holidays started 1 week before the Spanish ones. Nothing was prepared / organized. Kids club closed, no activity, staff beginners who (for some) don't speak English nor French. Rooms very dark (not enough lights). Conscierge doesn't know her work (she indicated wrong informations). Rooms too hot (impossible to manage the heating system). Mattress not...

Review collected in partnership with The Leading Hotels of the World
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2Thank M9614MVwal
Sport Hotels A, Departament E-marketing at Sport Hotel Hermitage & Spa, responded to this review

Dear guest, We apologize about these inconveniences. Regarding the Kids Club, for this season we built new space and make it more spacious and the construction took more time than it was expected, it was the reason we didn't open the last week. We hope you will enjoy the new space in the future ocassion. We would like to invite...

Abu Dhabi, United Arab Emirates
Reviewed October 23, 2016 via mobile

Slightly retro 70s vibe. But great service fantastic location. Good breakfasts. Would return helpful staff. Room service menu could be improved for weary travellers a little more choice would be great.

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1Thank AnnabelleTh
Sport Hotels A, Departamento E-marketing at Sport Hotel Hermitage & Spa, responded to this review

Dear customer, Thank you very much for you stay in our hotel and for your comment. We hope you had enjoy our facilites and our services and you come back soon for new experiences with us. Kind regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A five stars hotel that combines at its perfection luxury and exclusivity. Located in a privileged spot, Sport Hotel Hermitage & Spa 5 *, the first hotel in Andorra part of the prestigious "The Leading Hotels of the World", offers its guests live a wonderful ski holiday in the Andorran Pyrenees. During summer, the snow gives way to a golf court, the highest one in Europe. Decorated with elegant and fine materials, spacious lounges where luxury and warmth blend with modernity, spectacular rooms with stunning views at Grandvalira - Soldeu slopes, a select gastronomy with Michelin signature, make Sport Hotel Hermitage & Spa an incomparable hotel. The proposal of this 5 * hotel is rounded off with an awesome 5,000 m2 Spa, unique in Andorra. A temple of wellness, health and relaxation with beautiful views of Soldeu, where you can enjoy the most exclusive beauty treatments. ... more   less 

Additional Information about Sport Hotel Hermitage & Spa

Address: s/n Crta General, Soldeu AD100, Andorra
Location: Andorra > Canillo Parish > Soldeu
Price Range: $237 - $786 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sport Hotel Hermitage & Spa 5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Sport Hotel Hermitage And Spa
Sport Hotel Hermitage Soldeu
Sport Hotel Soldeu
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Soldeu
#1 Romantic Hotel in Soldeu
#1 Luxury Hotel in Soldeu
#1 Spa Hotel in Soldeu
#3 Family Hotel in Soldeu
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Questions & Answers

Here's what travelers have asked, with answers from Sport Hotel Hermitage & Spa staff and other travelers.
6 questions
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Midlands, UK

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Questions? Get answers from Sport Hotel Hermitage & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms have mountain / ski slope views”
 of 5 bubbles V3008BNmichaelh, 2 days ago | Read review
“Get a room facing the mountain”
  • scenic view
  • nice!
  • corridor to room
  • cozy and comfy room
  • Very sweet night treat
 of 5 bubbles YvonneWoi, Oct 19, 2016 | Read review
“We chose a suite as it was reasonably priced out of season.”
 of 5 bubbles 976judiw, Sep 22, 2016 | Read review
“The suites are quite comfortable.”
 of 5 bubbles WayneRSam, Sep 7, 2016 | Read review
“Get a room with balcony and view”
 of 5 bubbles NotTooFussySC, Aug 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question