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Hotel Piolets Park & Spa

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Hotel Piolets Park & Spa
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848 Reviews from our TripAdvisor Community

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Showing 306: English reviews
London, United Kingdom
Reviewed February 15, 2012

I recently went with my partner and another couple. We had a great stay: the rooms were fresh and clean, the hotel was modernly decorated and the shuttle service to the gondola through the day was brilliant and only took a minute. Eduardo, one of the drivers will make even the coldest, earliest mornings feel bright and cheery...we loved him!...

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Helpful?
1Thank Grace S
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guests We would like to thank you for your kind words. We are very glad you have been satisfied with our services and the resort itself. We are happy you could evaluate the kindness of our staff, the facilities, the quality of the rooms and our extra services such us the bus shuttle to the slopes. We are also...

Barcelona, Spain
Reviewed February 12, 2012

We spent 3 nights half board with 2 young children ( age 4 and 2). All worked out very well. Had read some less than positiive reviews about the food but we found it all to be very good. A good selection each day for breakfast and dinner and also not cold/lukewarm at all. The only things I would suggest...

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Helpful?
1Thank Clinx E
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear clients First of all we would like to thank you for the trust in Piolets Park & SPA, especially after reading different comments on line about our services and making up an idea in advanced of the hotel. We also thank you for giving yourself and the hotel the opportunity to try the product and create an opinion on...

Bristol, United Kingdom
Reviewed February 12, 2012

We have just returned from a week skiing and stay at Piolets Park and Spa. We were initially worried that the Hotel Shuttle service to the Gondola would be a pain, however this was not the case. They had 2 buses running constantly throughout the day apart from 11.30am till 2.30pm. Last year we stayed at the Sport Hotel and...

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Helpful?
3Thank Roweys
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guests We are extremely pleased to receive your comments concerning the time you have been stayed in our hotel during you vacation and that you had wanted to share your own experiences we are very grateful for that. It is one of our mayor premise, commitment and effort in finding the most important services for our guest to help...

Lewes, United Kingdom
Reviewed February 8, 2012

I read the reviews after I booked and actually asked travel agent if it was possible to rebook. It wasn't possible and so I arrived worried. I found the staff helpful, the rooms clean, the trip to the gondola by minibus was a pain but we left it until 10am when it got quiet, which was fine. And the food...

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Helpful?
4Thank technologycentre
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guests It is our bigger pleasure that our clients shear the experiences they had during their holidays. As you result, we are a family hotel where one of our main goals is to reach the customer satisfaction. All our staff is trying to be helpful and to look after our guests, trying to give them a unique experience and...

Azille, France
Reviewed February 2, 2012

Room was the biggest we have had but a bit of a trek to get there from reception 2 lifts and exiting building each time.Staff at reception nice and shuttle service to ski lift very good. however, the whole experience was completely ruined by the buffet food. It was so bad we cut our loses and ate out after the...

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3Thank Karen J
Anglesey, United Kingdom
Reviewed February 1, 2012

Stayed here in between the 22 – 29 Jan. Travelled with Crustal Ski Room 417 This is a very nice modern hotel with comfortable bedrooms and a large bathroom although we couldn’t find the cushions for the sofa bed until the last day, we did ask but no help was forthcoming so we had to do without a sofa to...

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3Thank Barry-Rhian
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Mr. Rhian We would like to thank you for having chosen Ahotels Piolets Park & SPA as the hotel where to spend your ski holidays; and for your dedication to write about your perceptions in this site. Being so important that our guests can have a good rest during their stay, we designed the rooms so as to be...

London, United Kingdom
Reviewed February 1, 2012

This is a family friendly, group ski oriented hotel. That said, it is loud during the day and quiet in the evenings. Don't expect an apres ski nap. It is located just on the edge of Soldeu town, about 100 steps onto the main street. It has a modern bar, outdoor seating area and ski shop on site. The transport...

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2Thank rachel1372
Reviewed January 30, 2012

Stayed here a week 22-29 Jan. Great location, very quiet, just a short walk to Gondela. Supermarket accross the street. Great first impressions, rooms are nice and spacious, large bathroom with bath and shower. Beds are very comfortable. Spa was good value and very much needed after a week on the slopes. Biggest disappointment and what spoilt the whole week...

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Helpful?
2Thank Rickoc22
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear Sir or Madam We really appreciate your comments because that is the most useful way we have to know your opinions and improve our service. We are pleased to know that you have enjoyed the SPA and the room facilities, and that you have found them quite spacious and comfortable. Also, the location is one of our strengths as...

London
Reviewed January 30, 2012

We stayed at the hotel for a long weekend (4 days). The hotel is modern and the rooms are also modern and very clean. Parking was free of charge. Checking is was easy and we found the staff friendly and helpful. There is a ski hire shop on site which was very convenient. It is a short walk to the...

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1Thank mitsyLondon
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guest We would like to thank you for the time employed in giving this useful advice to future guests about Ahotels Piolets Park & SPA. We are happy to know that you have spent a lovely time in the hotel and Soldeu. As you have seen, we are a resort well prepared for clients who want to enjoy winter...

Reviewed January 28, 2012

Stayed at the piolets park and spa in jan. booked through crystal, one of there finest hotels. Would not recommend to anyone to stay at this hotel half board as dinner was awful. The food was all cold, 80% fish dishes and not a great environment to have dinner in for 7 nights. Ended up eating out 3 nights. hotel...

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1Thank Pjm306
Relaciones Públ... P, Director de Relaciones Públicas at Hotel Piolets Park & Spa, responded to this review

Dear guest We would like to thank you for your time spent in explaining us the topics you did not agreed with. It is extremely valuable for us having this information in order to improve our weaknesses. We are terribly sorry for the impressions you got in your last holidays. We are glad to read that you have enjoyed our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Parking
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
4* mountain hotel, ideal for mountain lovers, families and a relaxing short break. It is situated 300 m away from the biggest ski station in southern Europe, Grandvalira and 18 km from Andorra la Vella with more than 1.500 shops. Hotel has 150 rooms. 76 Premium rooms completely renewed during 2016. All rooms have views onto mountains. Typologies available: double, triple, quadruple and suite. Buffet style restaurant with views onto the mountain and 8 show cooking areas. Lounge Bar with terrace. Mountain Wellness & Spa with dynamic swimming pool, indoor whirlpool, outdoor whirlpool, sauna and hammam. 7 health and beauty treatment cabins. Massage under request. Gym overlooking onto mountains. Kids' Club. Ski Room 100% renovated. Free shuttle to Soldeu ski station during winter. Sports shop with rental and sale. Outside car park and indoor garage. Room service. 24-hour reception. WIFI. ... more   less 

Additional Information about Hotel Piolets Park & Spa

Address: 19 Carretera General 2, Soldeu AD100, Andorra
Location: Andorra > Canillo Parish > Soldeu
Price Range: $69 - $1,154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Piolets Park & Spa 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Ahotels Piolets Park Hotel Soldeu
Ahotels Piolets Park And Spa
Ahotels Piolets Park Soldeu
Hotel Style:
#1 Family Hotel in Soldeu
#2 Spa Hotel in Soldeu
#2 Luxury Hotel in Soldeu
#2 Ski-In / Ski-Out Hotel in Soldeu
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Piolets Park & Spa staff and other travelers.
8 questions
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Questions? Get answers from Hotel Piolets Park & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 314 overlooks the slopes & gets afternoon sun on balcony.”
 of 5 bubbles mclangus, 4 days ago | Read review
“Get a high floor room”
 of 5 bubbles Catell0L, 4 weeks ago | Read review
“All rooms seemed to have beautiful views of the mountains”
 of 5 bubbles JulieC2909, Dec 30, 2016 | Read review
“They all seem to have mountain views”
 of 5 bubbles 838melanieb, Apr 13, 2016 | Read review
“Floor 5 has the furthest reaching views”
 of 5 bubbles Fincher, Mar 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question