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    Kyriad Andorra Comtes d'Urgell Hotel

    29 Avinguda de les Escoles, Escaldes-Engordany AD700, Andorra
    011 376 876 000
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    11/26/2017 11/27/2017
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    $42
    $42
    $42
    Traveler (34)
    Room & Suite (15)
    Dining (8)
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    Overview
    • Excellent7%
    • Very good24%
    • Average32%
    • Poor16%
    • Terrible21%
    Apr 7, 2017
    “Worst hotel !”
    Mar 17, 2017
    “DO NOT STAY HERE!!!!”
    Free Internet
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Pets Allowed
    Room Service
    Laundry Service
    3.0 Star Hotel
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    Rooms
    Nov 26Nov 27
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    1 room, 2 adults, 0 children
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    Reviews (266)
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    1 - 5 of 15 reviews

    Reviewed April 7, 2017 via mobile

    I went to andorra as a school trip for skiing and we were staying in this hotel. When we arrived the rooms didn't smell nice, the toilets were not clean and the rooms were cramped, the rooms need to be updated badly! When we went...More

    Thank ellenkeyes
    Response from Maria_Baraldes_B, Gerente at Kyriad Andorra Comtes d'Urgell HotelResponded April 18, 2017
    Google Translation

    Apreciado viajero, Quisiera pedirle disculpas por la mala experiencia ha vivido en nuestro establecimiento y por los graves hechos que...More

    Reviewed March 17, 2017

    My daughter was so excited to set off on her first holiday away with her school friends on February 17, 2017. Her spirits were dampened slightly when she discovered that the rooms were very shabby and the food wasn't very nice but there was a...More

    3  Thank Patricia G
    Response from Maria_Baraldes_B, Drector Hotel at Kyriad Andorra Comtes d'Urgell HotelResponded March 21, 2017

    Dear Customer: As you have already been informed of the agency or the monitors who were with the group at the Hotel during the incident, Is in the hands of the Andorran police which has opened an investigation. All the measures were taken due to...More

    Reviewed March 16, 2017

    Stayed here as part of a school trip, worst hotel I have ever been in. Rooms were tiny (NOTHING like pictures on website) showers were size of sinks, no kettle or hairdryers supplied. Rooms were filthy, and need modernised. Food was disgusting, staff were rude....More

    7  Thank clionagibbons16
    Response from Maria_Baraldes_B, Director Hotel at Kyriad Andorra Comtes d'Urgell HotelResponded March 21, 2017

    Dear Customer: Thank you for taking the time to provide an assessment of your stay. I regret to know that expectations were not met. Regarding the incident to which he refers, he must know that it is in the hands of the police, a complaint...More

    Reviewed March 4, 2017 via mobile

    We went here as a school in Feb. For starters the rooms were cramped, bathrooms were so horrible - had to hold the shower head above your own head and sometimes the hot water would run BROWN. Food wasn't great, staff were rude and we...More

    4  Thank Mdohertyturas
    Reviewed February 26, 2017

    I stayed here as part of a school group on a ski tour for 6 nights. I can easily say that this has been the worst hotel we have stayed in. We had 49 students travelling and they were spread over 4 floors which made...More

    9  Thank Niall H
    NH Hesperia Andorra la Vella
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    #2 of 36 hotels in Andorra la Vella
    0.6 mi
     
    Mola Park Atiram Hotel
    574 reviews
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    Hotel Metropolis
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    Hotel de l'Isard
    996 reviews
    #9 of 36 hotels in Andorra la Vella
    0.8 mi
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $38 - $210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 169
    • Reservation Options
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    • Location
    • Andorra >
    • Escaldes-Engordany Parish >
    • Escaldes-Engordany
    • Also Known As
    • Comtes d Urgell ,
    • Kyriad Andorra Comtes D'Urgell Hotel Escaldes-Engordany
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    Traveler (34)
    Room & Suite (15)
    Dining (8)
    Hotel & Grounds (24)
    Bathroom (4)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    Hotel Metropolis
    243 reviews
    .04 miles away
     
    Mola Park Atiram Hotel
    574 reviews
    .13 miles away
     
    NH Hesperia Andorra la Vella
    1,102 reviews
    .61 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Puente de Paris
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    Museu Carmen Thyssen Andorra
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    Questions & Answers
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    Room Tips
    "stay far away!"
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    "ask for the rooms with a view to the city, othervise You will get rooms to the Yard, which has noise of air..."
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    "Big rooms are in the top floors. That can be hot at summer, without air conditioning..."
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