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See all 29 hotels in Escaldes-Engordany

Hotel & Aparthotel Cosmos

366 reviews
Traveler (152)
Room & Suite (70)
Dining (14)
  • Excellent9%
  • Very good25%
  • Average43%
  • Poor11%
  • Terrible12%
Travelers talk about
“hot chocolate”(2 reviews)
“self service”(2 reviews)
“on arrival”(2 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Family Rooms
3.0 Star Hotel
All hotel details
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Jan 28Jan 29
1 room, 2 adults, 0 children
Standard Room
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Reviews (366)Write a Review
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1 - 5 of 13 reviews
Reviewed July 27, 2017 via mobile

The room that we got is dirty and old with broken furnitures. Much different from their pictures in this website. When I confronted the reception regarding this matter they were impolite and rude. Not recommended!!!

Thank דורון פ
Reviewed July 15, 2017

Big hotel just in the city center for Andorra but the room is dirty and smelly. We stayed for just one night but could not wait to leave. Breakfast is another thing that you can skip it because it is not good at all. It...More

Thank Maíra B
Management response:Responded July 16, 2017

First of all, we would like to thank you for choosing the SERHS Cosmos hotel for your holidays, as well as the time spent sharing your opinion on TRIPADVISOR. We regret that the stay did not meet your expectations. We note the aspects related to...More

Reviewed May 15, 2017

The hotel was acceptable for the price paid - it looked great on arrival, shiny reception. On the positives the parking was secure (although cost 15 euros on top of room price). The location was good, giving good access to the main town. Our room...More

Thank pmw44
Response from SERHSHotels, Director de Relaciones con Clientes at Hotel & Aparthotel CosmosResponded May 17, 2017

Dear guest, Thank you very much for leaving your comment on TripAdvisor. Fist of all, we want to thank you for choosing our hotel for your stay in Andorra. We take note of each of your comments, and we hope that on another occasion you...More

Reviewed April 2, 2017 via mobile

We traveled from Toulouse to Arinsal by car. The journey time was 3 hours and we had two tolls costing 11 euro in total one way. Andorra is high so check the weather as if you don't have snow chains you may not make the...More

Thank kerry A
Response from SERHSHotels, Guest Relations Manager at Hotel & Aparthotel CosmosResponded April 3, 2017

Dear Kerry, First of all, thank you for choosing our hotel for your stay and for sharing your wonderful opinion with us and the rest of travelers. We love reading your kind words regarding our installations, amenities and services. We are really lucky to have...More

Reviewed December 30, 2016 via mobile

The staff it's not polite not helpful it's like they don't care for customers I stayed for one night and I wouldn't stay there again even if it were for free. The beds not comfortable at all. At the check in we had to wait...More

Thank Javier Z
Response from SERHSHotels, Director de Relaciones con Clientes at Hotel & Aparthotel CosmosResponded January 13, 2017

Dear, Javier. First of all, thank you for choosing the Hotel-Aparthotel SERHS Cosmos for your stay in Andorra. We are really disappointed to read that you did not have a good experience with us. As the front desk staff told you, the check-in is allowed...More

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Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Multilingual Staff
Room amenities
Refrigerator in room
Things to do
Price range
$48 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
$48 - $173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (152)
Room & Suite (70)
Dining (14)
Pool & Beach (5)
Hotel & Grounds (80)
Bathroom (25)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Best views, accessibility, large apartments"
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"the hotel offers apartments with equipped kitchnette or double rooms!"
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"Ask for a room not facing the street and not on the first floor."
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"do not chose a room turned to the river, because the river valira makes much noise by the night"
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