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Holiday Inn Andorra

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Holiday Inn Andorra
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925 Reviews from our TripAdvisor Community

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Showing 127: English reviews
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Reviewed yesterday NEWvia mobile

For a five star hotel my expectations were simply a bit higher. The swimming pool & spa are ok till the moment all visitors are coming back from swimming. Kids club is great but hardly being used. Breakfast is relatively ok, however really packed in the morning in a way that it becomes annoying. They tend to ask 22 euro's...

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Helpful?
Thank Bernd K
Hemel Hempstead, United Kingdom
Reviewed 1 week ago via mobile

My husband and I stayed at the Holiday Inn, Andorra for five nights. Our welcome was warm and friendly. Francesco and Eves, on main reception, were especially helpful, alhough all other staff were very friendly. We stayed half-board - the buffet style breakfast and dinner left you wanting for nothing - most days we struggled to fit lunch in. The...

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Helpful?
Thank AWC65
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We are very proud to read your comments and to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again very soon. Sincerely,

Chorley, United Kingdom
Reviewed 1 week ago

Rooms super clean and very spacious. All staff were brilliant - super friendly and nothing was too much trouble. Plenty of choice in the dining room for both breakfast and evening meals. Would love to return this winter!

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Helpful?
Thank SNA23
Marta P, Guest Relations Manager at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you so much for your review of Holiday Inn Andorra Hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Brézilhac, Languedoc-Roussillon, France
Reviewed 1 week ago

Although we enjoyed the spacious room - a family suite with bank beds - it was uncomfortably hot - considering most people are here to ski and wear the appropriate clothing the high room temperature is unnecessary. On the five occasions we visited the kids soft play area it was over crowded with much older kids than appropriate, intimidating for...

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Helpful?
Thank Mark F
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we...

Moissac, France
Reviewed 2 weeks ago

As a Gold IHG member I expected check in be as efficient as usual - it was not. We were given a key and not asked or told about anything (food times, wifi,parking etc) hence the large notice on my car in the morning to "contact reception". We checked in at 1900 by the way not the middle of the...

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Helpful?
Thank paulosullivan2016
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, I would like to apologize for the inconvenience of your stay at the Holiday Inn. At each check-in the receptionists provide the clients with a brochure with the hotel facilities and schedules, WIFI ... explanation. So we are sorry, if at your check this information was missing. About the WIFI connection on your last evening, as soon you...

Fuerteventura, Spain
Reviewed 3 weeks ago via mobile

amazing staff. nice hotel although not really a five star. but then prices are not 5 star. would go again. right in the centre and a supermarket right next door to entrance. which helps a lot when traveling with family.

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Helpful?
Thank claremaurer
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you so mucho for your kind comments about your recent stay in our hotel. We're glad to know you enjoyed in our establishment, and we will share your comments with our staff; they will be happy to hear your comments. We hope you will visit us again. Sincerely,

Nottinghamshire, United Kingdom
Reviewed 3 weeks ago

We arrived here on our first ever skiing trip, not really knowing what to expect and a little apprehensive! The hotel staff were absolutely brilliant with us and very helpful. The duty manager was a lovely man who looked after us when one of us took unexpectedly I'll. The staff in the dining area were equally as wonderful, they seem...

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Helpful?
Thank Susan W
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you so much for your review of Holiday Inn Andorra hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Dublin, Ireland
Reviewed 3 weeks ago via mobile

What a great hotel where all staff cannot do enough for its guests. Hotel is spotless clean with a great location in Andorra with shopping and restaurants five mins away. Highly recommend for couples and families

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Helpful?
Thank lisa l
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you for your comments about your recent stay with us. We hope you enjoyed of the hotel and hope to welcome back very soon. Kind regards,

Barcelona, Spain
Reviewed January 13, 2017 via mobile

Nice hotel, but definitely not a 5 star, I'd say 3+. But fair price:) Cons: small lobby and no bar area, expensive parking, dated rooms. Pros: location, big rooms, very good breakfast, comfortable beds, nice personel at the reception. Will not be back, for a 5 star I will stay on a better place.

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Helpful?
Thank Nadushenka
Marta P, Guest Relations Manager at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Helsinki, Finland
Reviewed November 17, 2016

Great hotel in the city center. Friendly staff, though somewhat indifferent. Hotel has pool, kids area etc. Did not use restaurant (ordered pizza from outside delivery recommended by the staff. We were given a very - I mean very spacious room (If I remember right it was 414. It had a separate sitting area. Traveled with dog - very limited...

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Helpful?
Thank seen99countries
Marta P, Director de Relaciones con Clientes at Holiday Inn Andorra, responded to this review

Dear Guest, Thank you very much for your kind comments about your recent stay in Holiday Inn Andorra Hotel. We're glad to know you enjoyed in our estableshiment. We hope to see you again very soon in Andorra. Kind regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn opens the doors to offer to the visitor a new concept hotel that will offer the best landing to the guest. Holiday Inn is situated at the center of Andorra la Vella, next to the Congress Centre, historic centre and very near from the commercial street. A place prepared in order that the holiday are relaxing and the business a success. ... more   less 

Additional Information about Holiday Inn Andorra

Address: C/ Prat de la Creu 88, Andorra la Vella AD500, Andorra (Formerly Crowne Plaza Andorra)
Location: Andorra > Andorra la Vella Parish > Andorra la Vella
Price Range: $81 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Holiday Inn Andorra 5*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Expedia and IHG so you can book your Holiday Inn Andorra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Andorra Hotel Andorra La Vella
Crowne Plaza Hotel Andorra
Andorra Crowne Plaza
Holiday Inn Andorra Andorra La Vella
Hotel Style:
#4 Business Hotel in Andorra la Vella
#4 Family Hotel in Andorra la Vella
#6 Luxury Hotel in Andorra la Vella
#7 Romantic Hotel in Andorra la Vella
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Andorra staff and other travelers.
40 questions
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Questions? Get answers from Holiday Inn Andorra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“View from the back not good but front fine.”
 of 5 bubbles SNA23, 1 week ago | Read review
“I always prefer high floor away from elevators.”
 of 5 bubbles seen99countries, Nov 17, 2016 | Read review
“Dont take breakfasst !”
 of 5 bubbles DesW108, Jun 26, 2016 | Read review
“the rooms to the rear have no view but are away from the traffic noise at the front.”
 of 5 bubbles philplant55, Mar 24, 2016 | Read review
“Rooms on the west side are quieter but have an awful view because they are quite near other buildings.”
 of 5 bubbles DanielLopezMesa, Feb 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question