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    Hotel Mercure

    Carrer de la Roda, Andorra la Vella AD500, Andorra
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    1/28/2018 1/29/2018
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    Savings alert: 17% below average rate

    The price you found is 17% lower than this hotel's average rate of $165/night.

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    $149
    $137
    SAVE $12
    $149
    $137
    SAVE $12
    $149
    Traveler (135)
    Room & Suite (425)
    Dining (175)
    Overview
    • Excellent23%
    • Very good44%
    • Average21%
    • Poor9%
    • Terrible3%
    Travelers talk about
    “no lift” (2 reviews)
    “direct access” (2 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (411)
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    1 - 5 of 57 reviews

    Reviewed 3 weeks ago

    Average hotel in the city center. Good rooms and garage. Unfortunaterly no Christmas feeling in the restaurant on Christmas Day. No "postcardservice" in the reception. Very unpersonal. Nice pool-area.

    Review collected in partnership with Accorhotels.com
    Thank Karl-Erik M
    Response from Prestigi H, comercial at Hotel MercureResponded 1 week ago

    Dear Client, Thank you very much for choosing our hotel as host to your previous holidays. I look forward to welcoming you in the near future in another Luxury experience. All the best,

    Reviewed December 4, 2017

    Very good value for a comfortable, modern hotel. No particular charm or romanticism but everything professional, nice staff, good location, parking available next door. I enjoyed the excellent buffet breakfast and restaurant buffet dinner, which included interesting local food options even though they were not...More

    Thank ploumParis
    Response from Prestigi H, comercial at Hotel MercureResponded 3 weeks ago

    Thank you for your review and kind words for our team members. We are delighted to have served you so well and hope you will be able to return in the near future.

    Reviewed November 12, 2017

    I wanted just the hard boiled eggs and not the accompanying broad beans and mayonnaise, so I just took the eggs. See photo. The chef came out of the kitchen and ticked me off saying that I should have asked for hard boiled eggs on...More

    Thank 8002reverse
    Response from Prestigi H, Departamento comercial at Hotel MercureResponded November 15, 2017

    Dear guest, We regret that your stay has not been entirely pleasant for the several incidents. We inform you that you have the option to complaint when you are in the hotel so we can offer you a solution in situ. We hope that you...More

    Reviewed October 23, 2017

    Booked a double/twin room on the Accor website because it was cheaper than booking sites, however when we arrived I was informed I had only booked single occupancy! (double room!) so had to pay 70€ more making it 20 + € more expensive than booking...More

    Thank Richard D
    Response from Prestigi H, Departamento comercial at Hotel MercureResponded October 26, 2017

    Dear Mr. Richard D; We regret that your stay has not been entirely pleasant as we'd like because of different incidents. Hoping that this incident does not cause you to lose confidence in us, yours sincerely, Prestigi Hotels

    Reviewed October 12, 2017

    Thought hotels in Andorra would be a bit special but this was a bit like a generic eurohotel. Found out it was next to a Novotel (same group ) and was surprised prices were the same. Add in parking for the motorbike as parking outside...More

    Thank jhayes112016
    Response from Prestigi H, Departamento comercial at Hotel MercureResponded October 12, 2017

    Dear jhayes112016; We regret that your stay has not lived up to your expectations. We work every day to reach the full satisfaction of our guests and we are saddened that this time, we have not been able to perform our mission. We regret that...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Indoor pool
    Details
    • Price range
    • $134 - $336 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Andorra la Vella
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 172
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Accorhotels.com, Travelocity, Priceline, getaroom.com, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Hotel Mercure reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Andorra >
    • Andorra la Vella Parish >
    • Andorra la Vella
    • Also Known As
    • Mercure Andorra La Vella ,
    • Hotel Mercure Andorra/Andorra La Vella
    Add Photo Photos
    Traveler (135)
    Room & Suite (425)
    Dining (175)
    Pool & Beach (5)
    Hotel & Grounds (175)
    Family and Play Areas (8)
    Bathroom (7)
    Business Center & Event Rooms (3)
    Nearby
    Nearby HotelsSee all 36 hotels in Andorra la Vella
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Estefani M
    August 30, 2017|
    AnswerShow all 2 answers
    Response from Natralo | Reviewed this property |
    Greetings , you need to check on Google map but I think it might be around 1 Km
    0
    Votes
    Stella T
    June 23, 2015|
    Answer
    Response from Prestigi H | Property representative |
    Thank you for your e-mail. The nearest ski school is located on the ski resort. You have to go or drive or take the bus. Best regards,
    0
    Votes
    Google Translation
    Room Tips
    "I would think all rooms are of a high standard."
    Read review
    "Rooms very dull and the furniture is not very attractive."
    Read review
    "The Family Suites are lovely"
    Read review
    "WiFi log-on will accept any name."
    Read review
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