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Novotel Luxembourg Centre

Certificate of Excellence
GreenLeadersSilver level
Hotel website
35 rue du Laboratoire, Luxembourg City 1911, Luxembourg
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1 room 1 adult
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Novotel Luxembourg Centre
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787 Reviews from our TripAdvisor Community

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Southport, Australia
Level Contributor
62 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel located about 5 minutes by taxi from the Luxembourg Central train station. Guest service was great, get a room upon arrival near noon. Stayed for two nights. Room was basic, not so comfortable bed. Bathroom was modern and tidy. Expect high basic hotel price in this city. Walkable to most places and restaurants. Allow at least 10 - 15... More 

Helpful?
Thank Christopher T
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Christopher T, Thank you for taking the time to share your experience at the Novotel Luxembourg Centre. We are pleased to read that our guest service have meet your expectations and you have enjoyed our location for visit Luxembourg City. However we regret that you did not appreciate our bed, and we express our apologies. At Novotel, we strive... More 

Southend-on-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at The Novotel hotel Luxenbourg City with our extended family for a New Year holiday break for three nights. Two sets of Grandparents, Parents and three small children. The service and attention to detail was continually superb. The staff were patient, attentive and especially welcoming to the children. The restaurant was so good we stayed for dinner every... More 

Helpful?
Thank Colin G
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Colin G, Thank you very much for the great review of our hotel. It is a pleasure to receive a such feedback. We are glad to have contributate to enjoy your stay for the New Year. So thank you very much for your compliments about our team and our restaurant, I will share with them. I am sure that... More 

Brussels, Belgium
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It's a lovely hotel. A bit off center but still walking distance. Very helpful staff that really helped up. We came with two babies and had a special requests and they were super kind.. And super yummy breakfast including waffles made on the spot. Hotels in Luxembourg are expensive and this one is less expensive and great value for money

Helpful?
Thank 173keren
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear 173keren, Thank you very much for your positive comment of our hotel. Thank you to describe our hotel as lovely. We are glad that our service have meet your expectations. Thank you for your compliments about our staff. I will share with them. It is always a pleasure to receive a positive feedback. We are pleased to read that... More 

Brussels, Belgium
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 4, 2016 via mobile

Very good hotel: clean, comfortable, friendly staff and very good food. 2 things not so good: Parking is an issue; unless you want to pay 26€ per day! More coffee is needed; each day in the room; I did not complain about and following day there was no coffee left over to make a cup in the morning!

Helpful?
Thank mt5973
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear mt5973, Thank you for taking the time to share your feedback following your stay, We are glad to read that you qualify our hotel as very good and you have enjoyed your stay. However about the café, we express our apologies for the inconvenience caused. I will share your remark for prevent future occurrence. Regarding to the parking ,... More 

Freiburg im Breisgau, Germany
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

We had a nice stay, the thing I enjoyed most was the silence in the building despite the large number of guests, and the well working wifi . Beside that, nothing that exceeded my expectations, for the price paid. The breakfast to me was a standard large hotel one, not as fantastic as described in other commentaries.

Helpful?
Thank KarenAnja82
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear KarenAnja82, Thank you for taking the time to share your experience in the Novotel Centre. We are pleased to read that you have enjoyed the quiet environment and you have enjoy your stay. We look forward to welcoming you for the next time, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre More 

Liverpool, United Kingdom
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 3, 2016

We stayed here over the new year 2015 for 3 nights and had no complaints. The room was clean and was a good size with separate toilet and bathroom, we slept well and the bed was comfortable. No complaints about noise. Good location with a 10 minute walk to Luxembourg centre and 5 minutes to the Central station. Hotel reception... More 

Helpful?
Thank A_welli
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear A_welli, Thank you very much for taking the time to tell us about your experience in the Novotel Luxembourg Centre. We are glad to read that we have contributated to enjoy your visit in Luxemburg for New Year. I will share your compliments with our team. Also, we appreciate your comments about our rooms that you qualify as comfortable... More 

Tournai, Belgium
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 31, 2015

I always tend to enhance the reality in order to persuade others that my stay was with no fault. Here there is no need to do this way because simply the entire hotel service was perfect. Breakfast: various and tasty dishes (smoked salmon, figs, walnuts...) Location: downtown and quiet Staff: kind and helpful Fitness room: nice and functional

Review collected in partnership with Accorhotels.com

Helpful?
Thank thomasleroy
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear thomasleroy, Thank you very much for a such positive comment of our hotel. It is a a pleasure to read that our service is perfetct. I will not miss to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Oberageri, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015

Visiting our two children. Service was kind and helpful. Room was very nice standard. Weekend brunch was excellent with many good quality products including a professional waffeliron so you make your own fresh and warm waffel. Children were for free and adults at 15 euro per person which seems very cheap compared to the quality of the food. Finally we... More 

Helpful?
Thank Saxtorph
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Saxtorph , Thank you very much to taking the time to share about your experience in the Novotel Luxembour Centre. We very much appreciate your comments about our service that you qualify as excellent. It is a pleasure to recieve such positive feedback. It encourages us to offer the best quality of service continually. I will share your compliments... More 

Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 16, 2015

Very good hotel, friendly staff, good food, breakfast buffet is amazing dont miss out on smoke slmon absolutely delicious! a big choice available, stayed on third floor executive room, mini bar (non alcoholic) included. There is a public car park right under hotel which is very handy. Taxis are not too expensive and when one does not know the town... More 

Helpful?
Thank anne06400
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear anne06400, Thank you for taking the time to tell us about your experience at the Novotel Luxembourg Centre. We are glad that you have fully enjoyed your stay in our executive rooms. We very much appreciate your comments regarding to our restaurant and breakfast, rooms and our team. I will share all your compliments with them. Also, thank you... More 

London
2 reviews
4 of 5 stars Reviewed December 15, 2015 via mobile

The hotel is clean and the staff are very helpful. The rooms are clean, spacious and airy. The hotel restaurant has a reasonable menu, and the quality is high. If you want a table of a weekend you'll need to book.

Helpful?
Thank GaryDotchin
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear GaryDotchin, We very much appreciate your comments regarding your stay at the Novotel Luxembourg Centre. We are glad that you have enjoyed our rooms and our restaurant. Thank you to qualify our staff as very helpful and our hotel as very clean. It is always a pleasure to receive a positive feedback. I will share your compliments with our... More 

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