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Novotel Luxembourg Centre

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Novotel Luxembourg Centre
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993 Reviews from our TripAdvisor Community

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Oxford, United Kingdom
Reviewed 6 days ago NEWvia mobile

Hotel is modern and has an informal feel. Staff are multi-lingual and friendly. About 10 mins walk to the old town with many restaurants. Wifi free. Breakfast is average. Rooms are typical Novotel and reasonably kept. One big issue for me was the sealed window and poor air conditioning-very hot room! There is a fitness area. Convenience was this hotel's...

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Helpful?
Thank TeamPitts
The Hague
Reviewed 2 weeks ago

Good location, good services. Big room, modern, but it could be cleaner. Once I went to have a shower I noticed a piece of an old used soap bar still there! Staff at the reception was very friendly, efficient and helpful. We preferred to have breakfast in Le table du pain in the center. It is a standard Novotel which...

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Thank NicolMor
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear NicolMor, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are glad to hear that you spent a nice stay in our hotel. We will share your positive feedback with the staff; It is always a pleasure for us to assist our guests as far as possible. We look forward to welcoming...

Udine, Italy
Reviewed 2 weeks ago via mobile

We stayed at the Novotel Centre for a weekend and our two-nights stay was definitely pleasant. We left our bags at the hotel in the morning and we were given plenty of useful information for reaching the city centre by the receptionist. The hotel is very conveniently located, at about 15 minutes walk from the city centre and 10 minutes...

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Helpful?
Thank Giulia O
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Giulia O, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are glad that you enjoyed your whole stay and that our hotel met your expectations. We look forward to welcome you again for your next stay in Luxembourg, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Boston, United Kingdom
Reviewed 3 weeks ago

I stayed here for two night in December. We upgraded our room at the hotel and the room was lovely. The hotel is close to the city and train station. Hotel are are very friendly and helpful. Take euros with you as you cannot change money.

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Helpful?
Thank Joanne N
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Joanne N, Thanks for taking the time to tell us about your stay at the Novotel Luxembourg Centre. We are glad to hear that you spent a nice stay in our hotel. We will share your positive feedback with the staff. We look forward to welcoming you for your next stay in Luxembourg, Sincerely André Pêcheur General Manager Novotel...

Darmstadt, Germany
Reviewed 3 weeks ago

We chose this Novotel branch, because it has (for Luxembourg) relatively low rates, combined with a relatively central location. On the whole, we were quite satisfied. Positive: very friendly and helpful staff, good rates, reasonably large, fresh room, clean, good bed, good location within 10 mins walk to historic center. Negative: very high parking fee (25€ per night, but this...

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Helpful?
Thank Reiner H
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Reiner H, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are glad that you enjoyed your whole stay and that our hotel met your expectations. We look forward to welcome you again for your next stay in Luxembourg, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Reviewed February 15, 2017

I really enjoyed my stay at this hotel. Very quiet area & the hotel. Nice breakfast. Room was very clean. Staff members were friendly. They even let me to have a late checkout without charging. Just few minutes walking to the Oldtown

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Thank Erika V
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Erika V, Thank you for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are glad that you enjoyed your whole stay and that our hotel met your expectations. We look forward to welcome you again for your next stay in Luxembourg, Sincerely, André Pêcheur General Manager Novotel Luxembourg Centre

Tadley, United Kingdom
Reviewed February 15, 2017 via mobile

We just had a short break in the city and thought the hotel and staff excellent. A short walk from the old town and so ideal for a city stay. They particularly excelled with their attitude towards gluten free provision and have a separate breakfast section for it. They were also excellent with a diary intolerance. They even called us...

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Thank customers-view
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear customers-view, It is a pleasure to receive such a positive feedback regarding your entire stay; We are glad that our staff gave you satisfaction in every circumstance; be sure that we will share your positive comment with the different teams. We hope your next visit at the Novotel Luxembourg Centre will be as pleasant as the previous one, Sincerely,...

Denver, CO
Reviewed February 14, 2017

I stayed at the Novotel for a night and it was an average experience. Let me start with the good things … The hotel is short drive from all the local sites; the Front Desk Staff is very friendly, helpful, and professional; great WiFi that is free and has a strong signal; decent-sized rooms for a European hotel; the hotel...

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Thank Bill W
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Bill W, Many thanks for taking the time to share your feedback regarding the Novotel Luxembourg Centre. We are pleased to hear that the quality of service provided by our staff was up to your expectations. Indeed, the car parking is a public one, and we propose a package of 26€/night, instead of 35.90€/night. We are currently changing the...

Cambridge, United Kingdom
Reviewed February 13, 2017 via mobile

Location is great we had 2 very quite nights. We did not use any taxis or public transport as all famous places seems within walking distance. Staff are polite and patience. Room is clean. Price is reasonable. A very good stay experience.

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Thank Xialong L
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Xialong L, Thanks for taking the time to share your feedback regarding the Novotel Luxembourg Centre. It is a pleasure to hear that you enjoyed your stay in our hotel and that you also appreciated the beautiful city of Luxembourg. We are glad that you will probably come back again in our hotel and we are waiting for you,...

Zurich, Switzerland
Reviewed February 9, 2017

Overall quite unsatisfactory stay - much lower service quality than I had expected from Novotel. Check-in took almost half an hour, it was so long it was almost funny. Service in the restaurant was almost as slow - we sat at the table for 15 minutes without being greeted and had to wave down a waiter. We had poor service...

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Helpful?
Thank Morgan F
AndrePecheur, Directeur général at Novotel Luxembourg Centre, responded to this review

Dear Morgan F, Thank you for taking the time to tell us about your experience at the Novotel Luxembourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Luxembourg Centre, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Luxembourg Centre is a 4 star hotel located in the UNESCO World Heritage listed historic centre of Luxembourg, 3 minutes from the train station serviced by the TGV East high-speed train. It features 150 modern and comfortable rooms, a bar and a restaurant, as well as 7 rooms for meetings and seminars. The hotel is equally suited to business trips and holidays with your partner or family. Take advantage of the fitness centre and the many nearby tourist attractions and activities. ... more   less 

Additional Information about Novotel Luxembourg Centre

Address: 35 Rue du Laboratoire, Luxembourg City 1911, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $102 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Luxembourg Centre 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg City Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Luxembourg City
Hotel Style:
#2 Green Hotel in Luxembourg City
#5 Family Hotel in Luxembourg City
#6 Luxury Hotel in Luxembourg City
#7 Business Hotel in Luxembourg City
#7 Romantic Hotel in Luxembourg City
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Luxembourg Centre staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I guess, it is better to ask for a room with even numbers as they have a view on the street. It is south-est view.”
 of 5 bubbles 965kamilf, Dec 21, 2016 | Read review
“facing the main road, high storey”
 of 5 bubbles ynher, Dec 18, 2016 | Read review
“Ask for a room at the back, overlooking the city”
 of 5 bubbles LucioF_11, Oct 31, 2016 | Read review
“Try to get a room in the higher floors the views are excellent.”
 of 5 bubbles sridhar19, Aug 22, 2016 | Read review
“From what I could tell there are no rooms with views of the city. You need to be in the Sofitel for that.”
 of 5 bubbles Gary0866, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question