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BEST WESTERN PLUS Grand Hotel Victor Hugo

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BEST WESTERN PLUS Grand Hotel Victor Hugo
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223 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Canberra, Australia
Level Contributor
156 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 3 days ago NEW

Hot breakfast, and build your own muesli were highlights. Staff were friendly and very helpful. Location is ok - only 5-10 mins to city centre. Room was always too hot for me - and the aircon would only heat not cool. I slept with windows open to keep the room cool but this let in a bit of noise (not... More 

Thank Harrison-act
Level Contributor
144 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 1 week ago via mobile

Great central location, nice and clean hotel with welcoming and helpful staff. Only a 10 min stroll through local park into the main centre. You are offered a breakfast but €15 per head you are better off walking to the centre and having a much cheaper alternative. Loads of choice in the centre too. Will happily recommend the hotel. If... More 

Thank Tireejuniors
Birmingham, United Kingdom
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 weeks ago

Easy to find with pay by day public parking near by. Staff very friendly and helpful. Our air con didn't work but they quickly supplied us with a fan...and we got a free breakfast which was excellent. Everything was clean...It was a good stay.

Thank scrogginsandwench
Cranleigh, United Kingdom
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 27, 2016

Fine for a business stopover when just needing a room and breakfast. Mine was in the annexe, which is over the street from the main hotel. It had its own breakfast lounge, quite small and poky, though some might say 'intimate'. Honestly, it was fine, and the bedroom was quite big. Not much to do around there, and not a... More 

Thank MusicLovingCouple
Level Contributor
3 reviews
Reviewed October 27, 2016

If I would visit Luxemburg I will book the same hotel again. Clean, friendly, acceptable breakfast, convenient with urban buses, quite spacious rooms excellent for the price. The bathtub was good, the quality of the interior decoration nice and the double bed and bed linen were excellent.

Thank Stavros S
Amsterdam, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 24, 2016

I am a diamond member of the BW and expect a high level of standard. So when I stayed at 2 BW twice in a space of 2 weeks and found that both times I was cheated and lied to, I had to write a review about it. My parents were travelling with me and I opted for the BW... More 

Thank Europeman
Guiseppe D, Manager at BEST WESTERN PLUS Grand Hotel Victor Hugo, responded to this review

Dear client, Thank you for taking the time and completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better... More 

Station Balneaire
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 18, 2016

Very good hotel, with good rooms, good breakfast and an excellent staff. Clean, renewed and close to the centre (ten minutes walk) and to the business area (15 minutes walk). It's really a great choice to stay in Luxembourg.

Thank Jorge P
Corseaux, Switzerland
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 14, 2016 via mobile

When you take a room on the front side which is facing the street Victor Hugo it can be very loud. The isolation of the windows is not adequate and there is during the night and in particular in the morning too much traffic. On the flip side, I arrived late and the Portier was very nice. I asked for... More 

Thank f22126
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 22, 2016 via mobile

I arrived late and the Porter was ready with my key. I was in the room within minutes. Room was simple and clean. With the hard floor I was concerned about the noise but I can honestly say I didn't really hear much noise. I had twin beds - I would of preferred double but I did not book this... More 

Thank Smeg1
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 20, 2016

I stay here often for work visits. All the staff here are excellent, especially the front desk, Halim, Sandra, Siriya and Viktoria (Halim's restaurant recommendations are fantastic). The rooms are excellent and each room has "shut-out" blinds so you can get a good nights sleep. The breakfast has a wide choice of things to eat, and the WIFI has a... More 

1 Thank Monaco8
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  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning

Additional Information about BEST WESTERN PLUS Grand Hotel Victor Hugo

Address: Avenue Victor Hugo 3-5, Luxembourg City 1750, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $77 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Grand Hotel Victor Hugo 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
BEST WESTERN PLUS Grand Hotel Victor Hugo Luxembourg/Luxembourg City
Hotel Style:
#12 Luxury Hotel in Luxembourg City
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Grand Hotel Victor Hugo staff and other travelers.
3 questions
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Questions? Get answers from BEST WESTERN PLUS Grand Hotel Victor Hugo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No problems with noise-triple glazing shut out all street noise!”
 of 5 bubbles scrogginsandwench, 4 weeks ago | Read review
“Ask on how to operate the windows and TV. Don't bother with the annex rooms. get the main building”
 of 5 bubbles Europeman, Oct 24, 2016 | Read review
“Deluxe room is really no different than a standard room.”
 of 5 bubbles 477leightont, Sep 16, 2016 | Read review
“Great service”
 of 5 bubbles nurgult2014, Apr 29, 2016 | Read review
“Try to get rooms in the annex ending with ..04 (view to an inner courtyard and thus silent)”
 of 5 bubbles BusinessTravelerSE, Mar 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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