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Sofitel Luxembourg Le Grand Ducal

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1,379 Reviews from our TripAdvisor Community

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Showing 683: English reviews
Mechelen, Belgium
Reviewed 5 days ago NEW

Staff smiling and unhelpful. They didn't pay any attention to our requests and were more interested in informing us that the mini bar had complimentary water (wow). Requested non-allergenic bedding at booking. This was finally achieved after asking 3 more times. First they only changed the pillows, then we had to call them back to change the duvet. It then...

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Thank Erwin C
Reviewed 6 days ago NEW

We only got to spend one night at this property and in the lovely city of Luxembourg, but the Sofitel Le Grand Ducal was superb. Friendly and helpful staff, spotlessly clean, excellent location, well-designed room with beautiful amenities, great price. It managed to be both stylish and cosy, with chic touches like the red and blue night lights in the...

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Thank comfortmongerCA
Reviewed 1 week ago via mobile

Friendly staff, lovely room, great view, amazing bed and Hermés smellies - what's not to like! I will be back in the summer! Possibly the softest but most comfortable hotel bed I have come across and I have done some research!

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Thank Aeparker81
London, United Kingdom
Reviewed 1 week ago via mobile

Aesthetic Hotel, Sofitel Grand Ducal's strength, is definitely the modern architecture it offers to its guests. Professional staff, pleasant and welcoming. Rooms are very nicely furnished and decorated, however lighting remains quite poor. View from the 5th floor (room) and the 8th floor (restaurant + bar) are gorgeous, but they do come at a price. Location, is perhaps the only...

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Thank JDH50
houston
Reviewed 1 week ago

I stayed here for 3 nights and must say that each person at the hotel does their best to be kind, helpful, and professional. This hotel is located across from the old town - about a 15 minute walk across the bridge. The view from breakfast is lovely as is the bar (same area) and restaurant. Rooms are modern, but...

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Thank takeoffitaly
Reviewed 2 weeks ago via mobile

If arriving by aeroplane I would recommend that you get the bus number 29 which is two euros to the Hotel Sofitel Ducal in Luxembourg. If you're going by taxi it is €36 and there are no Uber vehicles. The distance is 6 miles, I was caught paying this on my first visit Dec-16. The hotel is very clean, modern...

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Thank Jason H
Reviewed 2 weeks ago via mobile

Fantastic hotel really impressed and will look to stay in this chain again. Clean with freindly staff. Easy to find and less than ten minutes from main town centre. Unfortunately most attractions which there are only a few were closed.

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Thank Mark R
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear Mark R, Thank you very much for having taken the time to share your experience you had at our hotel with us. We are very pleased to hear that you were impressed by our hotel and that you would stay again with us or in one of our many other hotels. Yours Sincerely, Fernando López Lens General Manager

Aalborg, Denmark
Reviewed 3 weeks ago

I have stayed here 3 times; Great hotel for business travel - and I would use it for personal travel as well. Stylish, good service, excellent breakfast and a good restaurants and bars. Its not cheap - but quality is good.

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Thank Palle H
FLOPEZLENS, General Manager at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear Palle H, Thank you very much for your positive feedback. It is great to hear that you enjoyed your recent stays at our hotel. I will make sure that your kind words will be shared amongst all of our staff members. We look already forward to welcome you again. Kind regards, Fernando López Lens General Manager

Brussels
Reviewed 3 weeks ago

We went already several time to this Hotel and it always great to be back, the service is really professional, the rooms and shower awesome and breakfast is probably the best in town offering eggs Benedictine. The view from the top floor is amazing, there you will have breakfast and you could also enjoy the view from bar in the...

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Thank mi2perdomo
FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear mi2perdomo, Great to hear that you enjoy our hotel so much that you keep coming back. We really appreciate your kind words and it is a pleasure to share this with my team. I truly hope to welcome you again in 2017. Warm regards, Fernando López Lens General Manager

London, United Kingdom
Reviewed 4 weeks ago

I went there for an event (free entry) and I really have to say that everything was good from the venue, food (some meat, macaroons and other sweets), drink (not free), staff to the music. I really enjoyed that night!

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Thank AlicejaneEvans
FLOPEZLENS, Directeur général at Sofitel Luxembourg Le Grand Ducal, responded to this review

Dear AlicejaneEvans, Thank you very much for your feedback. We are happy to hear that you enjoyed yourself while being at our hotel. Hopefully you will have the opportunity to spend a night at our hotel in the upcoming year. Kind regards, Fernando López Lens General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
L'ETOILE du Top Floor
L'ETOILE du Top Floor
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Overlooking the Alzette and Petrusse Valleys, the luxurious Sofitel Luxembourg le Grand Ducal enjoys stunning views of the historic city centre. The hotel is at the centre of the Espace Petrusse complex, a short walk from major multinationals, embassies, major tourist attractions and shopping. On the top floor of the hotel is a high class restaurant serving gourmet cuisine prepared by a star rated chef. ... more   less 

Additional Information about Sofitel Luxembourg Le Grand Ducal

Address: 40 Boulevard d'Avranches, Luxembourg City 1160, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $137 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Le Grand Ducal 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Sofitel Lux Le Grand Ducal Hotel Luxembourg City
Sofitel Hotel Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Le Grand Ducal Luxembourg City
Hotel Style:
#1 Romantic Hotel in Luxembourg City
#2 Business Hotel in Luxembourg City
#2 Luxury Hotel in Luxembourg City
#3 Family Hotel in Luxembourg City
#6 Green Hotel in Luxembourg City
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Luxembourg Le Grand Ducal staff and other travelers.
9 questions
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Questions? Get answers from Sofitel Luxembourg Le Grand Ducal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid a room on the 7th floor, you won't sleep at all.”
 of 5 bubbles 310erwinc, 5 days ago | Read review
“Rooms looking to the valley are nicer - and more expensive”
 of 5 bubbles varsleisv, 5 weeks ago | Read review
“back room were nice and quite”
 of 5 bubbles GosportBlue, Dec 6, 2016 | Read review
“rooms on 7th floor are a bit noisy early morning because of Breakfast room on 8th”
 of 5 bubbles wimke, Nov 17, 2016 | Read review
“One that's inside (i.e., any of them)”
  • Very comfortable room. We hated to leave!
 of 5 bubbles 130Doug, Nov 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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