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Sofitel Luxembourg Le Grand Ducal

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35 Rue du Laboratoire, Luxembourg City 1911 Luxembourg
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (947)
Room & Suite (229)
Videos (2)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 58 hotels in Luxembourg City
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Overlooking the Alzette and Petrusse Valleys, the luxurious Sofitel Luxembourg le Grand Ducal enjoys stunning views of the historic city centre, a short walk from main multinationals, embassies, major tourist attractions and shopping area. On the top floor of the hotel there is a new concept restaurant named MU Luxembourg, a real sharing experience.
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Room & Suite (229)229
Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Rooftop bar
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
VIP room facilities
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French, Spanish, German and 2 more
1937Reviews25Q+A100Room tips
Traveler rating
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Popular mentions
jre133 wrote a review Feb 2021
Steinfort, Luxembourg1 contribution
Sofitel Grand Ducal was a great place to stay. The staff was kind and professional. Hotel facilities were excellent. View and location in Luxembourg was amazing. Was a very nice place to stay- we will be back.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Sofitel Le Grand Ducal, General Manager at Sofitel Luxembourg Le Grand Ducal
Responded Feb 25, 2021
Dear jre133, We would like to thank you for taking the time to give us such kind words and review following your experience at Sofitel Luxembourg Le Grand Ducal. It is a real pleasure for us to know that you enjoyed our unique panoramic views as well as our in-room comfort. Please rest assured, we will be sure to share your praise with our ambassadors who will be thriled to such compliment. We do hope to have the pleasure of welcoming you again, Best Regards, Fernando López Lens General Manager
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CedricRottiers wrote a review Nov 2020
Borsbeek, Belgium19 contributions7 helpful votes
What a disappointment for a five star hotel, check-in took 25 min. while manager saw the queuing line & just disappeared as in ... “F... you”! When arriving in the hotel after dinner bar was ‘full’ :-( That can happen but the way we were sent away was a disgrace! And theit recommendation was to go to the bar of the Novotel next door. We’ll just book there next time! Five stars... not really! Service is zero!
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Date of stay: November 2020Trip type: Traveled with friends
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Response from Sofitel Le Grand Ducal, General Manager at Sofitel Luxembourg Le Grand Ducal
Responded Dec 10, 2020
Dear CedricRottiers, Thank you for taking the time to give us your feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal. We would like to assure you, we have been fully commited to being as efficient as possible regarding check-in and are very sorry to hear that this was the impression given, as this was not the case at the time. Please rest assured, we have passed along your feedback as it is our purpose to continously improve the quality of our services and facilities to which your feedback is most important. We do hope to be able to serve you better in the near future and remain entirely at your disposal, Best Regards, Fernando López Lens General Manager
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mbrnardic wrote a review Jul 2020
Tynemouth, United Kingdom352 contributions123 helpful votes
Spent few nights here during our holiday in Luxembourg, and we were very happy with this hotel. Staff were very pleasant and helpful, hotel was immaculately clean, and despite the covid-19, we felt that they did everything to make our stay as smooth as possible. Hand sanitisers are available everywhere in the hotel. The restaurant and the bar upstairs are superb, with some of the best views of the city you can get. We booked an evening meal at the restaurant on our final night, and everything was as great as we expected. The location of the hotel is perfect, as you are 5-10 minutes walk from the city centre. The hotel is not far from the airport, and you can get here by taxi in no time. However, I found the taxi very expensive for a short ride (over 50 euros). But there is another way. Public transport in Luxembourg is free, and it is perfectly organised. The bus stop for the bus 29 that takes you to and from the airport is right next to the hotel, and it takes 17 minutes. You really can't go wrong as it drops you off and takes you off from right in front of the terminal. Perfect! I highly recommend this hotel, and would definitely go back.
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Date of stay: July 2020
Value
Service
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3 Helpful votes
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Response from Sofitel Le Grand Ducal, General Manager at Sofitel Luxembourg Le Grand Ducal
Responded Aug 13, 2020
Dear mbrnardic, We would like to thank you for your warm comments and reviews regarding Sofitel Luxembourg Le Grand Ducal and its Restaurant Mu Luxembourg. We are thrilled to receive such praise and delighted to know that our services met all of your expectations in these particular times. Please rest assured, we will be sure to share your comments with our ambassadors as we strive to always improve the quality of our offerings. We look very much forward to welcoming you again for another wonderful stay. Best Regards, Fernando López Lens General Manager
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Bestpractise-life wrote a review Mar 2020
202 contributions52 helpful votes
Nice location close to the centre, greeted at the reception by service minded staff. Rooms are spacious however the shower is outside to bathroom place in the room itself?!? Excellent service in the restaurant and some of the best croissant ever tasted! The Bar on the 8th floor has a spectacular view over the city, most visit.
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Date of stay: March 2020
1 Helpful vote
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Response from Sofitel Le Grand Ducal, General Manager at Sofitel Luxembourg Le Grand Ducal
Responded May 1, 2020
Dear Bestpractise-life, Thank you for taking the time to give us such a detailed and warm feedback following your experience at Sofitel Luxembourg Le Grand Ducal. We are delighted that you, not only enjoyed your stay with us, but also our unique panoramic views and breakfast from our bar L'Observatoire and restaurant Mu Luxembourg. We will be sure to share your comments with all of our ambassadors as we strive to continously improve the quality of our services and we look forward to be able to welcome you again in the near future. Best Regards, Fernand López Lens General Manager
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Craig A wrote a review Feb 2020
Arundel, United Kingdom384 contributions218 helpful votes
We had a weekend stay in a 'luxury room overlooking the Petrusse valley'. The room was very spacious. It was long and with a smallish window at the end, at an angle to the room. This meant you were only able to enjoy fully the view of the valley when standing at the window. The long shape of the room also meant there was limited daylight at the back of the room. The bathroom was an odd design, with the separate shower cubicle in the bedroom, with clear cubicle walls and strange disco lights in the cubicle. This was less practical and private in using the shower as the light from the bathroom filled the bedroom too. The Hermes toiletries were lovely, and the bathroom had ample towels and space for toiletries. The separate toilet cubicle did not have a wash basin. The room was well equipped, with a good choice of TV and radio channels, and a desk and small sofa. The room was hot and the air conditioning did not bring down the temperature. The best part of the hotel were the views from the bar and dining room during daylight hours. We really enjoyed sitting by the bar windows and taking in the view. At breakfast, we managed to get a table by the window with the panoramic view of Luxembourg. The breakfast choice was excellent. Staff service throughout the hotel was very good. On the whole, we would have preferred a more traditional room design with a properly separate bathroom.
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Date of stay: February 2020
Value
Service
Sleep Quality
2 Helpful votes
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Response from Sofitel Le Grand Ducal, General Manager at Sofitel Luxembourg Le Grand Ducal
Responded May 1, 2020
Dear Craig A., Thank you for taking the time to give us your detailed review following your experience at Sofitel Luxembourg Le Grand Ducal. it is a real pleasure for us to know that our services and facilities met all of your expectations throughout your stay with us. Please rest assured, we will be sure to share your warm feedback with our teams as we strive to always improve the quality of our services. We do hope to have the pleasure of welcoming you again in the near future for another pleasant stay with us. Best regards, Fernando López Lens General Manager
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PRICE RANGE
$165 - $372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel lux le grand ducal hotel luxembourg city, sofitel hotel luxembourg city, sofitel luxembourg city, luxembourg city sofitel
LOCATION
LuxembourgLuxembourg DistrictLuxembourg City
NUMBER OF ROOMS
128
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Frequently Asked Questions about Sofitel Luxembourg Le Grand Ducal
Which popular attractions are close to Sofitel Luxembourg Le Grand Ducal?
Nearby attractions include Holy Ghost Citadel (0.2 miles), Viaduc (Passerelle) (0.2 miles), and Monument National de la Solidarite (0.2 miles).
What are some of the property amenities at Sofitel Luxembourg Le Grand Ducal?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Luxembourg Le Grand Ducal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Luxembourg Le Grand Ducal?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sofitel Luxembourg Le Grand Ducal?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Sofitel Luxembourg Le Grand Ducal?
Conveniently located restaurants include Lux'Burgers, Cyrano, and Batucada.
Are there opportunities to exercise at Sofitel Luxembourg Le Grand Ducal?
Yes, guests have access to a fitness center during their stay.
Does Sofitel Luxembourg Le Grand Ducal have an airport shuttle?
Yes, Sofitel Luxembourg Le Grand Ducal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sofitel Luxembourg Le Grand Ducal located near the city center?
Yes, it is 0.4 miles away from the center of Luxembourg City.
Are any cleaning services offered at Sofitel Luxembourg Le Grand Ducal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Luxembourg Le Grand Ducal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.