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6 Rue du Fort Niedergruenewald Plateau du Kirchberg, Luxembourg City 2226 Luxembourg
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$168
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Traveler (341)
Room & Suite (108)
Dining (32)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 07/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Luxembourg Kirchberg
Updated 07/20/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 56 hotels in Luxembourg City
Location
3.8
Cleanliness
4.3
Service
4.1
Value
3.8
Travelers' Choice
GreenLeaders Silver level
Novotel Luxembourg Kirchberg is a modern and spacious hotel with 260 bedrooms, including 1 Executive Suite and 42 Executive rooms. The rooms are designed to be ideal for work and relaxation at the same time. There is also 9 meeting rooms, a fitness room and a bar-restaurant N’Bistro.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Indoor play area for children
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Paid private parking on-site
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, French, German
1265Reviews5Q+A58Room tips
Traveler rating
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Most Recent
Jacqui M wrote a review Sep 7
2 contributions
+1
Have just spent 3 nights at this excellent hotel when I was over for the 103rd 104th Luxembourg International Championship Dog Shows last weekend. The hotel is the best I’ve ever stayed in for a pet friendly stay. On arrival I immediately noticed numerous water nails dotted around the entrance and a wall mounted container with doggy waste bags incase you forgot yours. The staff were very friendly with our dogs and made us feel so welcome. I’m disabled and was overjoyed to see the hotel had actual paid attention to my request to be near a lift due to my reduced mobility as so many hotels just ignore my request. The only issue I had was the fact there was only one disabled parking space in the above ground car park whereas the underground one had lots but was further for me to walk. Our room was fresh and inviting with comfy bed and sofa bed. The room was spotless and the housekeepers obviously have pride in their work. The whole hotel was clean and spotless. We had plenty of room to put up crates for the dogs up in. The shower was amazing and helped work out the knots from a long journey from the UK and after the shows. We all slept well every night. The good in the Bistro was excellent quality and value with a menu to suit any appetite. The Crème Brûlée is outstanding, the best I’ve ever tasted & I can assure you I’ve ate a few! Breakfast was excellent with a good array of choices from a cold continental breakfast to a cooked breakfast. Everything was fresh and the cooked food was freshly made. We truly had an excellent stay at the hotel with its good facilities, value for money and most importantly friendly happy staff. Can’t wait to return!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded 2 weeks ago
Dear Jacquim, Thank you for taking the time to tell us about your stay. We are thrilled that you had such a pleasant stay with us. Your kind mention of our team's excellent service has been shared with them and we all congratulate you on your daily involvement and we would all be delighted to welcome you back with your 4-legged companions on future occasions. We have taken note of your comment regarding our parking spaces and will consider this for the future. We look forward to welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Veronika A wrote a review Aug 2022
5 contributions
I had certain expectations from the Novotel chain in itself but Novotel in Luxembourg has exceeded the expected standard. Very friendly staff on the check-in and check-out. The room was bright and fresh with nice welcoming little touches. Breakfast is excellent at the hotel, with healthy detox drinks, chia in coconut milk, salmon option and so much more. Would stay every time I am back in Luxembourg. Thanks
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded 4 weeks ago
Dear Veronika, Thank you for this great feedback about your recent stay at Novotel Luxembourg Kirchberg. We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated. It's also great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day. We look forward to the pleasure of welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LLpink wrote a review Aug 2022
Whitefield, United Kingdom2 contributions
We had a wonderful stay at this hotel 14th-16th August 2022. We arrived late in Luxembourg with our 2 children and dog having driven for around 11 hours to get there. Unfortunately, the apartment we had already booked and paid for let us down last minute and we found ourselves stuck with 2 exhausted children at 11 pm and nowhere for us all to sleep. While frantically trying to find somewhere new to stay we thankfully found Novotel and spoke with Nathan who works on reception there. He was immediately kind and helpful which made a huge difference at a very stressful time. We arrived at Novotel around midnight to be warmly welcomed by Nathan at reception who had organised a family room for us. He demonstrated real concern for our situation and a great deal of patience while we sorted everything out. He went above and beyond to reassure us and make us feel welcome. The hotel was bright and friendly with many activities and games for the kids, including someone making the most fantastic balloon animals we have ever seen! The kids were happy and relaxed and expressed that they were glad we had ended up staying here instead of the apartment. We agreed and were particularly grateful for the laid back atmosphere and a breakfast that lasted until midday every day! Since on arrival we didn’t manage to get everyone settled and to sleep until about 2 am we were especially grateful that there was no need to drag everyone out of bed early for breakfast. Thanks to Novotel and especially Nathan (who we can’t thank enough for his continued kindness), what could have been a fairly disastrous trip turned out to be one of the most enjoyable parts of our trip around Europe this summer. We had a wonderful stay in Luxembourg and enjoyed every minute. Thank you so much!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded Aug 19, 2022
Dear Guest, I would like to thank you for taking the time to share your opinion with us regarding your stay. I am delighted to hear that you enjoyed your stay with us. Our team work hard to deliver an exceptional guest experience and your positive feedback acts as motivation for our team members to continue providing excellent service. We will convey your kind words to Nathan who will be very pleased to know of your appreciation. We hope to welcome you again for another enjoyable stay. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martyboy_Brussels wrote a review Aug 2022
Brussels, Belgium41 contributions59 helpful votes
A very nice Novotel located in a group of other hotels of the Accor group. Normal Novotel room with a nice touch of a free mini-bar. Very friendly staff on reception and in the restaurant. However one thing needs addressing urgently - the very stale air throughout the hotel and the room. It was quite unpleasant to be honest with a flow of fresh air throughout the hotel and some nice perfume diffused too. I would hope that this is addressed before we stay there again. The reception staff should also give more advice on where to park on the street near the hotel.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Propriétaire at Novotel Luxembourg Kirchberg
Responded Aug 9, 2022
Dear Marty, Thank you for taking the time to share your opinion with us regarding your recent stay at Novotel Luxembourg Kirchberg. Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves. We value your feedback and rest assured that your comments have been duly noted for our consideration. Thank you for bringing these to our attention. We hope that you will return in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan K wrote a review Jul 2022
The Hague, The Netherlands6900 contributions587 helpful votes
+1
Had a good stay in this hotel. Checked in online, so my room was already ready at 11:00. Check in went very smooth, friendly staff. Decent room, large, although it did smelled a bit muff at first. Luckily the windows could be opened. Breakfast is from 06:00 till 12:00, this is due to the fact that the bistro is closed during the day and only opens again at 18:00. Breakfast was okay, nothing special. Just good. During my stay, there were a lot of families with children, apparently this hotel is used a lot as stopover to/from France. Checkout went smooth, stored my bags for the day as I went to explore Luxembourg City before my flight left back home in the afternoon. My only two points of negative feedback was the fact that the hotel charged €4 for a 500 cl bottle of water and one female member of staff had a very hostile attitude towards me. I noticed that she did not do that with other guests, as I sat down in the lobby for some time before I left to the airport.
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Date of stay: July 2022
Value
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded Aug 1, 2022
Dear Guest, Thank you for taking the time to share your opinion with us regarding your experience at our hotel. We are delighted to hear that your early check-in helped you make the most of your stay and thank you for your kind words about our friendly team, we will make sure to convey your appreciation to them. It is also great to know that we could help start your day off the right way with a tasty breakfast. However, we regret the attitude of our team member and would like to offer you our apologies. We are grateful to you for bringing this issue to our attention which will be investigated to make sure it does not happen again as we attach great importance to guest satisfaction. Please be assured that your comments regarding the water have been noted. Feedbacks are really important as they help us to improve our services. We hope to welcome you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephen H wrote a review Jul 2022
Brussels, Belgium495 contributions140 helpful votes
Went for a convention event. We were treated very well. Staff were awesome. Room could have a more functional bathroom. Kitchen was very good. Bar was well stocked. Rooms were clean. Family friendly hotel. Will return.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded Jul 23, 2022
Dear Guest, I would like to thank you for taking the time to share your opinion with us regarding your stay at Novotel Luxembourg Kirchberg. I appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. I do, however, regret that you were not completely satisfied with your stay, please be assured that we have noted your feedback and will be sure to address this with our team as we continue to improve our facilities. We look forward to welcoming you back in the future. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kissam491 wrote a review Jul 2022
1 contribution
Great place to stay in Luxembourg if you want ot be close to both the EU institutions and the city center. Friendly service, spacious rooms, good bar, gym, tram and bus service, one block from the Mudam museum and the Philharmony.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded Jul 21, 2022
Dear Guest, We acknowledge with thanks your high rating about your recent stay. We would like to express the thanks of the entire team for your kind words. We are pleased that you appreciated our convenient location and spacious rooms. It would be a pleasure to welcome you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pekao wrote a review Jul 2022
London, United Kingdom1442 contributions221 helpful votes
+1
We stayed as a family of three for two nights on the way back to UK. For extra space and comfort we have booked executive suite and it was well worth paying extra money for us. Very clean, modern design and spacious. The only criticism is that there was only one toilet so quite a distance from the bedroom as en suite was only shower and separate bathtub. I would go as far as to say it was one of the best suites we have stayed in Europe. You can open the windows and aircon is working. The price is inclusive of mini bar incl beer which is restocked daily. Our drink voucher for gold membership gave us large drinks in the bar too and some nuts. We stay in Novotels a lot and this was by far the best one. The tram is just few minutes walk and takes you for free (!) to the city centre in no time. It must be noted that there is construction nearby and work starts at 6 am incl Sat which can be heard even from 7th floor but we did start our days early. If you need to refill the car, there are 3 petrol stations and DelHaize supermarket on the way to the motorway. Parking is 17 Euros per day. This hotel was very pleasant surprise and we will return.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Parking fills up quickly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded Jul 21, 2022
Dear Guest, Thank you for taking the time to share your feedback regarding your stay at Novotel Luxembourg Kirchberg. I am so pleased to hear that you enjoyed your stay with us and appreciated the high standards which we strive to uphold. I will use your feedback to congratulate our team. Thank you so much for your compliments regarding our Suite Executive. Please allow me to express my apologies regarding the noise, unfortunately it's beyond our control. We look forward to welcoming you back on a future occasion to Novotel Luxembourg Kirchberg. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CR431 wrote a review May 2022
Molndal, Sweden1 contribution
You could say it’s just a hotel, because it is. Big rooms but nothing fancy. Good breakfast, lots of choices but the thing that really makes this hotel special and top class is it’s staff-especially the ones at the reception! They are just great and the main reason why I will choose this hotel again next time!
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Date of stay: May 2022Trip type: Traveled on business
Room Tip: Ask at the reception about where to go for dinner! They give excellent suggestions!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded May 19, 2022
Dear Guest, Thank you for this positive review. Our dedicated team always aims to give the best experience to our guests, and it is rewarding to read that you had enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John Ray L wrote a review May 2022
Baguio, Philippines121 contributions96 helpful votes
The hotel is conveniently located near the European Convention Center and a short walk to a train stop. Trains and buses are free throughout the entire city and so everything seems near because of the station nearby. It’s a 10 minute travel by taxi from the airport. Very clean rooms and friendly staff. The buffet breakfast was great, love the breads especially the croissants!
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Date of stay: March 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel- cmanager, Owner at Novotel Luxembourg Kirchberg
Responded May 18, 2022
Dear Guest, Thank you for this good review. We are very glad that you enjoyed your stay with us. We are pleased that you received friendly and professional service from our team and that you found our location convenient for your needs. We look forward to welcoming you back. Sincerely, Bram Maes General Manager Novotel Luxembourg Kirchberg Quartier Européen Nord Kirchberg B. P. 512 L-2015 Luxembourg Tel : +352 42 98 48 1 Fax : +352 43 86 58
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$119 - $204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel luxembourg kirchberg hotel luxembourg city, novotel luxembourg city kirchberg, luxembourg city novotel
LOCATION
LuxembourgLuxembourg DistrictLuxembourg City
NUMBER OF ROOMS
260
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Frequently Asked Questions about Novotel Luxembourg Kirchberg
Which popular attractions are close to Novotel Luxembourg Kirchberg?
Nearby attractions include Philharmonie Luxembourg (0.2 miles), Court of Justice of the European Union (0.3 miles), and Robert Schuman Building (0.2 miles).
What are some of the property amenities at Novotel Luxembourg Kirchberg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Luxembourg Kirchberg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Luxembourg Kirchberg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Luxembourg Kirchberg?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Luxembourg Kirchberg?
Conveniently located restaurants include Radici, TEMPO Bar où Manger, and La Table Du Belvedere.
Are there opportunities to exercise at Novotel Luxembourg Kirchberg?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Novotel Luxembourg Kirchberg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Luxembourg Kirchberg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Luxembourg Kirchberg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Luxembourg Kirchberg?
The staff speaks multiple languages, including English, French, and German.