We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Carlton

Certificate of Excellence
7 - 9, rue de Strasbourg, Luxembourg City 2561, Luxembourg
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Carlton
View Map
Add Photo Write a Review

273 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Thessaloniki, Greece
Level Contributor
104 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had mini vacances with my daughter. The room was spacious, very well equiped, and warm enough. Very vlean and the room was ready early enough (most time during breakfast). Very intersting is the internal design of the lobby and the sitting room (with a variety of intersting books and magazines) The stuff, especially Mr Gianni was very helpful and... More 

Helpful?
1 Thank AsterixThessaloniki
Inverness, United Kingdom
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A very well located hotel near the main railway station but off the main and potentially noisy main street. Full of character unlike many featureless city hotels and well located for bus travel to Kirchberg and other popular business destinations. Friendly welcome always during stay, and adequate continental breakfast in the mornings usefully served from 6-10. Rooms at the rear... More 

Helpful?
Thank Tiderace
Gwendolyne S, Responsable relations publiques at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. We hope to see you again. Best regards, Hotel Carlton Luxembourg Team More 

New York City, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Host Gianni is just such a nice and lovely person. The Carlton sparkles with its cosy and warm interior; gives you a touch of an old mansion on the English countryside. Spot on clean accommodation.

Helpful?
Thank Maartje_Jurgen
Gwendolyne S, Responsable relations publiques at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. We hope to see you again. Best regards, Hotel Carlton Luxembourg Team More 

Leuven, Belgium
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Carlton enjoys a central location, at just a few steps from the main bus and train station. Despite this location, it was quiet in the room and combined with the excellent bed I could enjoy a good night’s rest. The room itself was spacious, contained all the necessary facilities and was spotless clean. The bathroom was also clean and... More 

Helpful?
4 Thank Pieter_3010
Gwendolyne S, Responsable relations publiques at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. We hope to see you again. Best regards, Hotel Carlton Luxembourg Team More 

Greater Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 10, 2015

Very dangerous, dirty, rude reception, low education staff work there. Noisy street. Outside on street tens of drugs dealers from Africa. Old hotel, no secure, bad smell, terrible experience. Forget it forever. Carlton hotels do not have anything common with Carlton Luxembourg. Cheap, low quality, horrible reception.

Helpful?
1 Thank April K
GwendolyneSchommer, Responsable relations publiques at Hotel Carlton, responded to this review

Dear Guest, I would like to thank you for your comment. As you can imagine, we are very disappointed to know that we did not satisfy your expectations, and we really regret it. We have taken note of all your comments. It would have been nice to get more detailed comments about what exactly was dangerous in our reception in... More 

Seoul, South Korea
Level Contributor
37 reviews
14 hotel reviews
4 of 5 stars Reviewed December 8, 2015

first of all, the location is perfect. 2-3min away from the station, a little apart from the main road. so it is rather quiet. the reception grandpa(guy) is so fun to talk. the breakfast is so nice especially the croisant. the building is a little old including the beds and the bathroom. but not bad for a 3 star hotel.... More 

Helpful?
Thank newleft
GwendolyneSchommer, Directeur général at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. We hope to see you again. Best regards, Hotel Carlton Luxembourg Team More 

Glen Ellen, California
Level Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 27, 2015

We stayed here for two nights. Our room was large, clean, well equipped, comfortable bed, English channels on the TV and had a very nice large bathroom. Our room had an interior court view, or lack of view, from the window. This is a good basic hotel and maybe a little dull. Breakfasts were just ok. The gentleman that runs... More 

Helpful?
Thank jer-jeanne
GwendolyneSchommer, Directeur général at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. Thank you for your comment about the breakfast, we are doing our... More 

Los Angeles
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 22, 2015

Room was European average at a great rate (98 euro). Building well maintained and location was convenient to train station and 10 min walk to old city centre. Staff was one of the most pleasant and cheerful we've ever encountered. Breakfast included poached eggs and plenty of steamed milk with coffee. Filled with business travelers on weekdays, so book early.

Helpful?
Thank scheiernml
GwendolyneSchommer, Directeur général at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. We hope to see you again. Best regards, Hotel Carlton Luxembourg Team More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

Simple but with the essential. Gianni the manager is outstanding always available. Room in the standard and prices acceptable compared the town. Clean, breakfast in the expectations of the price. There what you need and very close to the train station

Helpful?
1 Thank Luca C
GwendolyneSchommer, Directeur général at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. We hope to see you again. Best regards, Hotel Carlton Luxembourg Team More 

Kangar
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed November 12, 2015

Booked this hotel through Booking.com. It was not charged until the day you check out. The cancellation policy is open until the day of checking in. Perfect location which is very near to the train station (Luxembourg Gare) and surrounding local restaurants and banks. However this would mean that you might get some street noises from the traffic nearby. The... More 

Helpful?
Thank Honest_malaysian
GwendolyneSchommer, Directeur général at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. We hope to see you again. Best regards, Hotel Carlton Luxembourg Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

100 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (80)
Viewed
Bathroom (7)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (18)
Viewed
Dining (12)
Viewed
View from room (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Hotel & grounds (12)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Luxembourg City hotels
0.1 mi away
Park Inn by Radisson Luxembourg City
Park Inn by Radisson Luxembourg ...
#5 of 50 in Luxembourg City
4.5 of 5 stars 851 reviews
0.4 mi away
Sofitel Luxembourg Le Grand Ducal
1.2 mi away
Melia Luxembourg
Melia Luxembourg
#2 of 50 in Luxembourg City
4.5 of 5 stars 1,005 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
DoubleTree by Hilton Luxembourg
DoubleTree by Hilton Luxembourg
#9 of 50 in Luxembourg City
4.0 of 5 stars 1,101 reviews
0.1 mi away
Hotel Empire
Hotel Empire
#22 of 50 in Luxembourg City
3.5 of 5 stars 196 reviews
0.4 mi away
Novotel Luxembourg Centre
Novotel Luxembourg Centre
#8 of 50 in Luxembourg City
4.0 of 5 stars 787 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay