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Hotel Carlton

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Hotel Carlton
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314 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Billings, MT
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Positives: Good location wifi free breakfast VERY helpful staff Elevator to help with stairs (hard to find in Europe!) Down sides: Breakfast could be a bit more robust. Cheese selection was Babybel's only, fruit was apples only and they were really old. Otherwise, it was ok. cancelation policy is frustrating. Airlines delayed us and the hotel wouldn't work with us,... More 

Helpful?
Thank CoraleeMT
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

The staff were incredibly rude and unhelpful. I had an issue with the wifi and although one staff member was understanding and apologetic the manager was not! Rather than admit there was an issue in the building he blamed me. I made him aware of this and he didn't care and said "I am 54 years old and I am... More 

Helpful?
Thank Kelly P
Arundel, United Kingdom
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were greeted by a happy, helpful gentleman whose English was not as good as younger people, but he was a really nice man. The room was clean and comfortable and the hotel was within a kilometre of the heart of the old city. Breakfast was also to a high standard. Highly recommended stay, I'd definitely go back

Helpful?
Thank roadrocket1398
Pendleton, Oregon
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 20, 2016

Great little hotel for an easy walk to the middle of town and the attractions in the center. The neighborhood seems a little rough, but probably not more than you would expect in the middle of any city. Clean room and nice breakfast. Friendly staff. Free WIFI signal comes from the train station (I think).

Helpful?
Thank Michael L
London, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 23, 2016

Pros: The staff in the reception is extremely nice! The food is good. The location is really good if you are not just staying in Luxembourg City as it is very close to the train station and the main bus station, in which you can travel to all the places in Luxembourg like Vianden, Mullerthal and Echternach. The toilet and... More 

Helpful?
Thank enochzenithimyuen
Antwerp, Belgium
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 21, 2016

The hotel is located close to the train station, and also fairly easy to get to by car. It is an older building. But still well maintained and clean. It is a 4-star hotel, so don't expect a 5 star environment. I arrived very late (close to 23:00), but that was no problem, there was still someone (I think it... More 

Helpful?
2 Thank Olivier C
London
Level Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 16, 2016

We had a great time at the Hotel Carlton. It's a lovely building - a little quirky but well maintained. Our triple room was on the third floor and was very comfortable (with a good sized bathroom). Breakfast was plentiful and kept us full up for the morning and the man who works on reception was lovely. Very friendly and... More 

Helpful?
2 Thank MrsA2
Sweden
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 9, 2016

Old but well maintained hotel, within walking distance from the Railway Station. Room quite spacy. Breakfast Ok. Service excellent. I left my mobile in the room, Hotel sent it to my home adress immediately at no cost.

Helpful?
Thank Ulf-Umea
GwendolyneSchommer, Public Relations Manager at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. We hope to see you again. Best regards, Hotel Carlton Luxembourg Team More 

Westcliff-on-Sea, United Kingdom
1 review
4 of 5 stars Reviewed June 5, 2016 via mobile

Positives: The hotel is located in a better area than any of the other hotels near the train station, honestly, it's not that rough an area, we felt safe the entire time. The breakfast was great, we were especially impressed with the variety of tea's and the quality of the pastries. The room was nice albeit a little small, the... More 

Helpful?
Thank jaydyson97
Gwendolyne S, Responsable relations clients at Hotel Carlton, responded to this review

Dear Guest, Thank you very much for posting such a good comment about the service and in general about the hotel. All the staff is happy to read we are doing a good job and we have made you feel comfortable in your stay at Hotel Carlton Luxembourg. Concerning the air conditioning and the hairdryer we will try to find... More 

1 review
1 of 5 stars Reviewed May 30, 2016 via mobile

We wanted a family room but since there was none ,we booked 2 rooms for which they charged us 744 euros ,rooms were small ,no fridge ,no proper toiletries n awful Brkfast ,only thing good was its nearness to railway station ,no resataurants too,how can it be rated as a 3 star hotel ?we had booked novotel there but thought... More 

Helpful?
Thank 479sujatas
Gwendolyne S, Responsable relations clients at Hotel Carlton, responded to this review

Dear Guest, I would like to thank you for your comment. As you can imagine, we are very disappointed to know that we did not satisfy your expectations, and we really regret it. We have taken note of all your comments. I really regret that we couldn't give you family room, but why did you decide to stay at our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
CENTRAL. QUIET. BEAUTIFUL. Hotel Carlton is perfectly located in the heart of Luxembourg City and welcoming their guests since 1932. This family run hotel in Art Deco Style will make you feel at home during your business trips and getaways. Breakfast and WIFI included. Parking is available, but must be booked in advance. (20€ per day) ... more   less 

Additional Information about Hotel Carlton

Address: 7 Rue de Strasbourg, Luxembourg City 2561, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $106 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Carlton 3.5*
Number of rooms: 49
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Also Known As:
Carlton Hotel Luxembourg City
Hotel Carlton Luxembourg/Luxembourg City
Hotel Style:
#8 Family Hotel in Luxembourg City
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