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Le Royal Hotels & Resorts - Luxembourg

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12 Boulevard Royal, Luxembourg City 2449 Luxembourg
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Romance package
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (511)
Room & Suite (176)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Le Royal Hotels & Resorts - Luxembourg
Updated 10/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 58 hotels in Luxembourg City
Location
Cleanliness
Service
Value
Travelers' Choice
Known for its sophisticated European hospitality and impeccable service, Le Royal Hotels & Resorts - Luxembourg is arguably the only five-star superior hotel in the heart of Luxembourg and one of the Leading Hotels of the World. Restaurant Amelys with its summer terrace and delicious modern cuisine has become the city favorite. The Piano bar offering fresh fruit cocktails, classic drinks, large collection of whiskies and live piano music in the evenings, is the perfect setting for friends and colleagues to relax. Conference and event facilities hosting up to 900 people are available. Free access to indoor swimming pool, fitness, sauna and hammam, free Wi-Fi, complimentary shuttle service to the airport and the train station, and a knowledgeable “Clef d’Or concierge team complete the first-class experience.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Parking garage
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Hammam
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Telephone
Bottled water
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
English, French, German
Hotel links
Special Offer:Romance package
1083Reviews18Q+A81Room tips
Traveler rating
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Popular mentions
AlexTedje2017 wrote a review Nov 2021
Amsterdam, The Netherlands179 contributions146 helpful votes
The only thing that I can say about this hotel at the moment is that I was disappointed with the inefficient staff I dealt with at reception when I forgot my makeup case in the hotel upon my departure. I called to alert them immediately when I noticed and they said they would look into it and give me a call back. That never happened. I was never called back, and notwithstanding my various attempts to find out what happened to my make up case I did not get any answer. This is not what I expect from a LHW member hotel.
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Date of stay: October 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Philippe SCHEFFER, Directeur général at Le Royal Hotels & Resorts - Luxembourg
Responded Dec 14, 2021
Dear Madam, I appreciate the time you took to share your concern regarding your last stay at Le Royal Hotels & Resorts in Luxembourg. We owe you an apology for the misunderstanding regarding your forgotten purse in room. We are very sorry that no follow-up was done after your departure. The appropriate measure has been taken with our team so that it won’t happen anymore in the future. I am glad to learn that your purse has been found and finally sent back to you. We hope you will give us another opportunity to better serve you in the future. Kindest regards, Philippe Scheffer General Manager
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Gerald M wrote a review Oct 2021
Lochgoilhead, United Kingdom215 contributions216 helpful votes
So, I stayed here quite a few times about 10 years ago and yesterday came back for the first time since. I was amazed to see that, superficially anyway, nothing has changed. Some people like a place that doesn’t change, they like the feeling of returning to a familiar “home,” for me I like things to feel up-to-date and that’s certainly not the case here, it feels slightly tired and I find €310 per night excluding breakfast quite expensive. However, it is still an immensely elegant and refined establishment, the service is just right and the rooms are immaculate and replete with an amazing amount of soaps and toiletries, which immediately gives the place a superior feel. I suppose this is somewhere I’d probably return to and just swallow the cost, regardless of whether or not it receives a facelift, as it’s one of those places that just feels special.
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Date of stay: October 2021Trip type: Traveled solo
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Response from Lilia MILEVA, Sales at Le Royal Hotels & Resorts - Luxembourg
Responded Oct 25, 2021
Dear guest, Thank you for your comments and valued feedback. It was a pleasure welcoming you back after 10 years! We do our utmost to make each stay special and unique and we are pleased to know that we succeed. We are however regretful to read of your slight disappointment with the general style of the hotel. Indeed, we are not a modern type of hotel in terms of design, more that we try to create a traditional atmosphere that complements the style of the building we are in. We do hope that we will have the pleasure of welcoming you back to Hotel le Royal in the not too distant future. Warm regards, Philippe Scheffer General Manager
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ratrsova1 wrote a review Aug 2021
2 contributions
This is a 5 stars hotel but not a luxury hotel. It looks that was amazing in the past, but in the old times . Staff are great, and the size of the rooms is not bad. The problem is that a lot of noise comes in through the window and door. Location is good, in Boulevard Royal.
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Date of stay: June 2021
Value
Service
Sleep Quality
Trip type: Traveled on business
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Response from Julie Pierson, Guest Services / Front Office at Le Royal Hotels & Resorts - Luxembourg
Responded Sep 29, 2021
Dear Guest, Thank you for taking the time to tell us about your stay at Le Royal Hotels & Resorts - Luxembourg. We are glad to know that you appreciated our central location, as well as our helpful staff and comfortable rooms. However, we are sorry to read that your experience did not completely meet your expectations. Regarding the street noise, we can recommend a room facing the park for your next stay. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Philippe Scheffer General Manager
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CAHuizen wrote a review Aug 2021
Huizen18 contributions9 helpful votes
Yes, well, what can we say? A splendid hotel in a very nice part of the city, opposite the park. Beautiful rooms, a great bar and terrace and a wonderful restaurant (Amelys). Unfortunately the second restaurant, La Pomme Cannelle was closed. Courteous staff all round and a really gorgeous breakfast. Great allround! Disliked · Beds were not as comfortable as we had hoped. They didn't really support your back.
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Date of stay: August 2021
Location
Service
Sleep Quality
1 Helpful vote
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Response from Julie Pierson, Guest Services / Front Office at Le Royal Hotels & Resorts - Luxembourg
Responded Aug 11, 2021
Dear Guest, Thank you very much for your feedback following your recent stay at Le Royal Hotel & Resorts Luxembourg. We are very pleased to know that you enjoyed your stay with us, from the perfect location and comfortable rooms to our modern Piano bar and delicious cuisine in Amelys restaurant. However, we are surprised to read your comment regarding the beds, as all our rooms feature new quality bedding and comfortable mattresses. Don’t hesitate to share more details with us in order to improve your experience during your next visit. It was a pleasure having you at Le Royal Hotels & Resorts in Luxembourg and we hope to welcome you back soon. Sincerely, Philippe Scheffer General Manager
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ZeGastronome wrote a review Aug 2021
Paris, France188 contributions138 helpful votes
I’ve been staying at the Royal since 1996. Hotel management has always been so-so, but the (business) restaurant was indeed nice in à not-so-fun city/state compound. Since it’s take over by Sofitel neither the restaurant nor the hotel section is up to the task of a luxury F&B complex. Management is cheap, not adequate for a palace. Bean counters says it all. Avoid for now, prefer multitude of newly opened top notch boutique hotels
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Date of stay: August 2021Trip type: Traveled on business
1 Helpful vote
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Response from Julie Pierson, Guest Services / Front Office at Le Royal Hotels & Resorts - Luxembourg
Responded Aug 11, 2021
Dear Guest, We appreciate and take into consideration all reviews, positive or negative. However, your feedback does not seem related to our property. Hotel le Royal Luxembourg is not part of Sofitel/Accor group. Moreover, you are mentioning a multitude of newly opened boutique hotels which is not the case for Luxembourg city. We are the only 5* Superior hotel and member of “The Leading Hotels in the world” in the city centre. With kind regards, Philippe Scheffer General Manager
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PRICE RANGE
$212 - $411 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel le royal luxembourg city
LOCATION
LuxembourgLuxembourg DistrictLuxembourg City
NUMBER OF ROOMS
209
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Frequently Asked Questions about Le Royal Hotels & Resorts - Luxembourg
Which popular attractions are close to Le Royal Hotels & Resorts - Luxembourg?
Nearby attractions include Playground Avenue Monterey - Pirate Ship (0.3 miles), Pfaffenthal Lift (0.2 miles), and Place d'Armes (0.2 miles).
What are some of the property amenities at Le Royal Hotels & Resorts - Luxembourg?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Le Royal Hotels & Resorts - Luxembourg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Royal Hotels & Resorts - Luxembourg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Le Royal Hotels & Resorts - Luxembourg?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Le Royal Hotels & Resorts - Luxembourg?
Conveniently located restaurants include Ambrosia, Golden Bean - The Coffee Experience, and Matelots.
Are there opportunities to exercise at Le Royal Hotels & Resorts - Luxembourg?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Le Royal Hotels & Resorts - Luxembourg have an airport shuttle?
Yes, Le Royal Hotels & Resorts - Luxembourg offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Le Royal Hotels & Resorts - Luxembourg have airport transportation?
Yes, Le Royal Hotels & Resorts - Luxembourg offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Le Royal Hotels & Resorts - Luxembourg located near the city center?
Yes, it is 0.3 miles away from the center of Luxembourg City.
Are any cleaning services offered at Le Royal Hotels & Resorts - Luxembourg?
Yes, dry cleaning and laundry service are offered to guests.