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DoubleTree by Hilton Luxembourg

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GreenLeadersSilver level
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12 Rue Jean Engling, Luxembourg City 1466, Luxembourg (Formerly Hilton Luxembourg)
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1 room 1 adult
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DoubleTree by Hilton Luxembourg
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1,102 Reviews from our TripAdvisor Community

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Calgary, Canada
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I write this as a Hilton Honours Gold member - The first time I stayed here it was a Full Hilton and its now downgraded to a Doubletree. I stayed here with my family. Modern bulding in need of some touch ups. Service levels were not as it was the last time, clean rooms, but we had a dated room/floor.... More 

Helpful?
Thank Joe J
Belfort, France
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

True to its' reputation the DOUBLE TREE HILTON is always a safe bet wherever you go especially in Luxembourg . The room was spotless and the bed comfortable. I enjoyed the pool and the sauna. DRAWBACKS Infrequent shuttle service for the airport

Helpful?
Thank maggiec452
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thanks a lot for your positive feed back regarding your recent stay with us. Of course we take your comments regarding our shuttle into consideration, thank you for your feed-back. We hope to have the chance in the future to have you again as guest. Kind Regards, More 

London, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Doubletree by Hilton was excellent in all areas. The breakfast buffet was full of choice, from boiled/scrambled eggs, cooked tomatoes and streaky bacon to natural yoghurt, cereals, pastries and salads. The staff at reception were exceptionally welcoming and helpful throughout our stay with where to go, which buses to get, and even escorting us back to Luxembourg Airport via their... More 

Review collected in partnership with Alpharooms

Helpful?
Thank louisesV8454NG
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments with us. We are really happy that your stay met your expectations and we are glad you enjoyed your birthday surprise! We hope to have you again in the future as guest. Kind regards, More 

Lake Tahoe (California), California
Level Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We weren't in the room very much, but the room was nice. The bed was comfortable and the shower and toilet were clean, I know a pretty basic review. The staff spoke English well, and were friendly and helpful.

Helpful?
Thank eric F
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thanks a lot for your positive feed back regarding your recent stay with us. We are happy you enjoyed your room! We hope to have the chance in the future to have you again as guest. Kind Regards, More 

Kuwait City, Kuwait
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice rooms , comfortable beds , nice breakfast helpful staff , free internet and close to the center . As a complement they give you the most delicious cookie in the world i advised people to stay on it , the receptionist can suggest you nice places to go the only thing that is missing is that i wish that... More 

Helpful?
Thank Bashayer70
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments with us. We are happy that you enjoyed the comfort of our rooms and the breakfast. We will think about a massage service ;-) We hope to have you again in the future as guest Kind Regards More 

Gent, Oost-Vlaanderen, Belgium
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here on a roadtrip, booked with hhonors points. It's nice because you have free parking, got an upgrade to a nice room and had free breakfast for me and my girlfriend. The hotel on the outside is a bit ugly, but you have a nice view over the valley from the room. Bummer that there was no executive lounge... More 

Helpful?
Thank Karel J
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to leave us your feedback. We are happy you enjoyed your stay with us and that you appreciated all our amenities. Of course we take your comments regarding our breakfast into consideration, thank you for your feed-back. We hope to have you again in the future as guest. Kind Regards More 

Heerlen, The Netherlands
Level Contributor
126 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is based approx a 15 minute bus ride journey from the centre of Luxembourg. Unlike many hotels in the area it offers plentiful free parking, so consider this when looking at the price for your stay. The hotel is certainly not the most attractive to look at from the exterior, reminding me of a residential Lomdon tower block,... More 

Helpful?
Thank LollSol
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments with us. We are happy that you enjoyed your stay and you liked the rooms, our amenities and that you found our staff very friendly. Of course we take your comments regarding our breakfast into consideration, thank you for your feed-back. We hope to have you... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 3, 2016

We didn't get much rest here and had to move room after one night due to DOGS barking in the next room during the night. I'm not fussy but I don't expect to have to share a hotel with animals. The staff let us move room albeit without seeming to give a damn. The wifi is not open/free. It is... More 

Helpful?
4 Thank Brendan C
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, We are very disappointed your stay with us didn’t meet your expectations. We will consider all your constructive comments in order to increase the level of service that is our main priority. We apologies for the payable internet connection This is brand wide policy that we have to respect but we assure you that in the close future,... More 

Karlsruhe, Germany
1 review
5 of 5 stars Reviewed January 3, 2016

We spend four days at this hotel for New Years and were very satisfied. Everyone was so nice, starting from phone conversations prior to our stay up to check out. It takes about 15 minutes to get to the city center by bus, but the bus stop is only about a minute away from the hotel and the bus leaves... More 

Helpful?
Thank german2016
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thanks a lot for your positive feed back regarding your recent stay with us. We are happy you enjoyed your New year's Eve with us. We hope to have the chance in the future to have you again as guest. Kind Regards, More 

London
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed December 30, 2015

We booked directly through the hilton website as it offered cheaper rates if you become a Hilton member (free wifi at the hotel if you do). When we arrived we were warmly greeted and offered a lovely cookie. We were late checking in and our room was not ready. Without fuss we were upgraded to the King Suite. The room... More 

Helpful?
Thank wasapninworld
GM_Hilton-Luxembourg, Responsable commercial at DoubleTree by Hilton Luxembourg, responded to this review

Dear Guest, Thank you very much for taking the time to share your comments with us. We are happy that you enjoyed your stay and you liked the rooms, our amenities and the service. Of course we take your comments regarding our breakfast and the AC into consideration, thank you for your feed-back. Kind regards, More 

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