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Mercure Grand Hotel Alfa Luxembourg

GreenLeadersBronze level
16 Place de la Gare, Luxembourg City 1616, Luxembourg
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715 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Netherlands
Level Contributor
106 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I know I have given an average mark in my last review (in January) of the Mercure Grand Hotel Alfa but I have returned several times since. It is not because I got used to the dated or old furniture and furnishings. It is because I came to appreciate the constancy of the courtesy and professionalism of the staff, the... More 

Helpful?
Thank zepedro99
NOVOWILLEM, General Manager at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear Zepedro99, Thank you soo much for your comments! I will share them with pride and joy with my staff; this most certainly will boost their motivation even further to please our guests and exceed their expectations. I hope we may be welcoming you soon again to the Alfa, best regards willem dullemond general manager More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for one night and upon arrival we were told that we got an upgrade for one of their refurbished rooms. Wow! What a beautiful, spacious and clean room! Great colours, furniture and view too. Bed was very comfortable and big. We had breakfast too, bit expensive for €20, but there was a massive choice of food! Not sure... More 

Helpful?
Thank Ryon8
NOVOWILLEM, General Manager at Mercure Grand Hotel Alfa Luxembourg, responded to this review

Dear Ryon8, Thanks for your wonderful comments and we will do our utmost to have every next renovated room even be better best regards willem dullemond general manager More 

Derby, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful if a little dated hotel located directly over the street from the main train station. Only a 15 minute walk from the city centre. Staff here were fantastic. Food and drink were of a high quality and good value. The room was immaculate and very spacious. The shower wasn't brilliant but not a major issue.

Helpful?
2 Thank drobbo71
Dakar, Senegal
Level Contributor
92 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The least we can say is that the place has a good location. Near the train station, and surrounded by very good restaurants, and shops. Rooms are too big but the furniture is outdated, TV, very small for the room. Wifi connection is poor. In reality, this hotel does not deserve a 5 or 4 stars rate. Actually, it should... More 

Helpful?
Thank Mhkebe
Den Haag, Zuid-Holland, Netherlands
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It was amazing to see that this hotel offers rooms and facilities that are suppose to be 4 stars. This hotel has the furniture, the look and feel of a 3 to max 3,5 stars hotel at a price of a 5 star hotel. Reception was friendly but very strict. Asking for another room with a king bed was simply... More 

Helpful?
Thank mauricet74

Travelers are raving about these Luxembourg City hotels

Hamburg
1 review
3 of 5 stars Reviewed June 17, 2016

Charm of the 60s - the hotel is directly opposite of the station, parking is not possible by the hotel, there is no indication where to park. You have to stop in front - bus station - and jump in. Reception is not always active, takes a while until someone appears, friendlyness is strongly dependent. The room is very large,... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank mtalke2
Dunfermline, United Kingdom
Level Contributor
436 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 339 helpful votes
4 of 5 stars Reviewed June 15, 2016

We stayed here recently for 6 nights. The first room we were given (701) was seriously outdated with beds that looked as if they were from a homeless hostel. We asked for a different room and found your receptionist (Fanny) to be very helpful and we were given a modern, updated room which was light, airy and very spacious. However,... More 

Helpful?
Thank casswife
Wellington, New Zealand
Level Contributor
107 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed May 26, 2016 via mobile

There is much about this hotel to be unhappy with, and every day I find something new. This Mercure is not a 4* hotel as its signboard would have you believe. It is in fact a tired, old three star hotel that needs Accor to find some deep pockets if it is to make any progress. The rooms are a... More 

Helpful?
Thank roobarb99
Canada
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 25, 2016

We stayed 2 nights a the Mercure Grand Hotel last summer. Our room was very spacious, bright and clean. There were nice hard wood floors and large set of semi circular windows. I think we go lucky on the room being in the curved tower type location. The bathroom was clean and functional but a bit dated. The hotel is... More 

Helpful?
Thank insomniac2
Montreal, Canada
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 19, 2016

The hotel is well placed opposite the station and a bus stop outside the door. There are also bikes for rent available and parking for the car, but extra of course. The room was spacious and faced the front of the hotel, clean and tidy. NO tea/coffee in the room but if you hzve your own supply, can ask for... More 

Helpful?
1 Thank doll541
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $76 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City
Hotel Style:
#9 Green Hotel in Luxembourg City
#16 Luxury Hotel in Luxembourg City
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