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Mercure Grand Hotel Alfa Luxembourg

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Mercure Grand Hotel Alfa Luxembourg
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824 Reviews from our TripAdvisor Community

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Showing 460: English reviews
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Hertford, United Kingdom
Reviewed yesterday NEW

Had a quaint old fashioned room on seventh floor. We paid for larger room and were not disappointed, having two armchairs and plenty of space. Hotel right opposite Train Station, and ten minute walk to City Centre. Shuttle service to Airport not available on departure as driver's day off, so hotel paid for a taxi to take us instead. Happy...

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Thank eric r
Preston, United Kingdom
Reviewed 2 weeks ago via mobile

Hotel was in a good location. The room was too hot at night and was woken up by everyday noises in the room above. Hearing them having a shower. I woke up tired everyday. We struggled to find anywhere to eat at night as many places weren't open. This ruined our trip.

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Thank genette_leigh
Barcelona, Spain
Reviewed 3 weeks ago

I was a bit uncertain of this place when I booked, but it turned out to exceed my expectations. The biggest plus was the staff– they were all incredibly friendly and helpful whenever we asked for advice about what to do in Luxembourg or had any other issues. The room was decent, and the beds were reasonably comfortably. This isn't...

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Thank blaszkie
Maria da Fe, MG
Reviewed 3 weeks ago

Nicely located in downtown Luxemboug this hotel impressive Art Noveau style promises a nice service. Unfortunately it could not be achieved. Inconsistency between antecipatedly purchased voucher and charge was the first of several untastful events. The room is spacious but the lighting switching is wrong and every time need to turn on the rest room illumination, all the lights of...

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Thank QuietBrazilian
Slough, United Kingdom
Reviewed 4 weeks ago

Big room,but stained carpet,and noise all night.,no tea/coffee facilities in the room,only the dread 'mini bar'.But was very clean.Staff at reception spoke very little english,so was difficult to communicate,especially as I had been awake all night with an alarm of some sort going off,tried to tell reception in the morning,but I don't think they understood me.This hotel badly needs a...

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Thank dave m
Reviewed January 17, 2017

The hotel was good enough. Very close to the railway station and the major bus station. Several good restaurants around and not a very long walk to the city center. Hotel lobby, restaurant and bar was functional and a bit retro chick. Good food at the breakfast. Omeletts and eggs you could order the way you wanted. The rooms had...

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Thank Erik W
Evanston, Illinois
Reviewed January 16, 2017

Nice hotel with view of Central Train Station. Average size but a bit rundown. Friendly staff, close to public transport and shops. They provide transportation to the Airport but you have to make a booking days before arrival and departure.

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Thank kiltmaker2
Hellendoorn, The Netherlands
Reviewed January 7, 2017

We were well received; very nice staff and personel. Our room was large. It was outdated but this did not bother us; the room was clean and the beds were excellent. At first we were disappointed the hotel does not have it's own parking. However the hotel offers a reduction (about 50%) for use of the public parking.

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Thank Arjen S
NOVOWILLEM, General Manager at Mercure Grand Hotel Alfa Luxembourg, responded to this review
Google Translation

Beste Arjan Hartelijk dank voor je commentaar. Ik ben blij dat jullie een fijne tijd hebben gehad bij ons en...

London, United Kingdom
Reviewed December 18, 2016 via mobile

We stayed here for a night and it was ideal! Located across the road from the main train station, it was also a pleasant 15-20min walk into the old town where the Christmas Markets were located. The hotel itself was nice and looked very new. It's staff we're friendly and the rooms spacious. A great stay if you're in Luxembourg...

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Thank MFC31
Birmingham, United Kingdom
Reviewed December 15, 2016

A basic hotel near to the station and the buses. The rooms are very basic, but staff friendly and helpful. A good breakfast, but the bar service was poor. It is a busy hotel and was full the day I was leaving. If you are travelling around, then this hotel is ideally situated, though not very comfortable.

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Thank petermathewscmg
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located opposite the railway station, in the heart of the business and shopping district and close to the historic town centre, with the European institutions nearby. 141 airconditioned rooms with bathtub and shower, telephone, modem, televison and minibar.The hotel also features a restaurant and meeting rooms. Pay WiFi Internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Grand Hotel Alfa Luxembourg

Address: 16 Place de la Gare, Luxembourg City 1616, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $80 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Alfa Luxembourg 4*
Number of rooms: 141
Reservation Options:
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Also Known As:
Mercure Luxembourg City
Accor Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Luxembourg City
Hotel Style:
#9 Green Hotel in Luxembourg City
#16 Luxury Hotel in Luxembourg City
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Grand Hotel Alfa Luxembourg staff and other travelers.
5 questions
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over a year ago

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Questions? Get answers from Mercure Grand Hotel Alfa Luxembourg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed in a room with front view railway station, so far wrong lighting switching ruined the experience, make sure about the switching”
 of 5 bubbles QuietBrazilian, 3 weeks ago | Read review
“city view rooms”
 of 5 bubbles kiltmaker2, Jan 16, 2017 | Read review
“During our stay the room on the 3rd floor was not yet remodelled.”
 of 5 bubbles 202arjens, Jan 7, 2017 | Read review
“Choose a room on a higher floor”
 of 5 bubbles petermathewscmg, Dec 15, 2016 | Read review
“Room on front overlooking the station has the better view”
 of 5 bubbles MartinL660, Dec 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question