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Sofitel Luxembourg Europe

Travelers' Choice award winner
GreenLeadersBronze level
4 rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
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765 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Bury St. Edmunds, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We were absolutely stunned by this hotel. Luxurious look and wonderful bedroom. The bed was extremely comfortable too. Fabulous breakfast choices and only 20 minute walk to town centre so ideal location for us. Would definitely stay again!

Helpful?
Thank Mandy L
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Mandy L, First of all, we would like to thank very much for your amazing comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

gagadju
Level Contributor
120 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We spent 3 nights at this 5 star hotel and upon check in we were served by a very friendly lady named Aurelie. She upgraded us to room 383 which included a free mini bar & local phone calls. Once the check in process was completed Aurelie then provided us with a map and pointed out the areas of interests... More 

Helpful?
Thank aitenshi
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear aitenshi, Thank you for your thoughtful comments on TripAdvisor regarding your visit to the Sofitel Luxembourg Europe. You left a very complete description of your hotel and I am sure that your review will help many customers in their choice. Your comments on our staff ( in particular for Aurélie and Jeanne) were so appreciated, and needless to say... More 

Edinburgh, United Kingdom
Level Contributor
165 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed one night on business in this smart hotel in the outskirts directly across the road from the European Court of Justice. Hotel is well designed with a very attractive atrium area which has two restaurants and a bar. My room was truly excellent. Large, comfortable bed, smart and nicely furnished with a proper desk at which to work and... More 

Helpful?
Thank je22
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Je22, First of all, we would like to thank very much for your amazing comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Auckland, New Zealand
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Really nice hotel. Great 5 star rooms and even better service. Everyone we encountered at the hotel was pleasant friendly and helpful. The breakfast is great and I can highly recommend. Great selection fresh well presented food. Bar staff are great too.

Helpful?
Thank Rex D
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Rex D, First of all, we would like to thank very much for your amazing comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we... More 

Cherbourg-Octeville, France
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really enjoyed my stay in this hotel.. My room was clean, modern and comfortable. The staff were very efficient but took the time to care about whether the service delivered was appropriate. I didn't eat in the restaurant but had room service and it was delicious. It was delivered a little later than expected and the person who delivered it... More 

Helpful?
Thank Brianpleonard
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Brianpleonard, We would like to thank you very much for having chosen the Sofitel Luxembourg Europe and for having taken the time to leave this wonderful coment on Tripadvisor. What a pleasure to read your opinion about our property ! We are very happy to know that you had a very pleasant experience with us and our team was... More 

Witney, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Third Sofitel - not the best. Rooms OK but decor very dated now. Main issue is the faint aroma of stale disinfectant and carpets that permeates the air inside the hotel. It just does not feel fresh. Bed very comfortable and room well equipped - but not as stylish as others. Breakfast buffet also good (as indeed it should be... More 

Helpful?
Thank 107IanM107
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear 1071IanM107, We would like to thank you very much for having chosen the Sofitel Luxembourg Europe and for having taken the time to leave your feedback on Tripadvisor. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. Of course, we very much appreciate your comments regarding your experience in general... More 

Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We got the suite 296, which was great. Staff speaks English except the house keeping staff. Two restaurants downstairs, one casual and one posh..menu was boring so Room service was ordered which turned up promptly. Friday great staff..didn't get an opportunity to try breakfast as had to leave before the breakfast start time. Probably will better suit a business traveller.

Helpful?
Thank Guyandlady
H1314GM, Directeur général at Sofitel Luxembourg Europe, responded to this review

Dear Guyandlady, Thank you very much for staying at the Sofitel Luxembourg Europe and for having taken the time to share your remarks with us. Of course, we very much appreciate your comments regarding your experience with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

Wallisellen, Switzerland
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here while en route by car to Brussels. My key criteria were safe parking, good breakfast and a good sleep. All three were more than adequately met. The parking at night is a little difficult to find, basically follow the Novotel and continue to the end of the street until you see a faint Sofitel sign. The Hotel... More 

Helpful?
1 Thank mickfarrell
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Mickfarrell, We very much appreciate your comments regarding your stay at the Sofitel Luxembourg Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Buenos Aires, Argentina
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 14, 2016

Very delighted, loved the staff friendly. Breakfast is amazing, great variety of fruits. The hotel is located in front of the Philarmonic and minutes away from the airport with efficient public transportation.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Cristina M
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Christina, First of all, we would like to thank very much for your amazing comment after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive... More 

Bratislava Region, Slovakia
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2016 via mobile

Perfect rooms, great bed, superb breakfast, helpful staff. The best choice in Luxembourg. Only small con is the missing spa/pool (for a 5*hotel),nevertheless the big sport facility is 10min walk and the hotel gym makes it little bit up.

Helpful?
Thank Noro44
H1314GM, General Manager at Sofitel Luxembourg Europe, responded to this review

Dear Noro S, First of all, we would like to thank very much for your very pleasant comments after your stay at the Sofitel Luxembourg Europe. Receiving so positive feedback is a real pleasure. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sofitel Luxembourg Europe is the only 5-star hotel in the new economic and cultural district of the "Plateau de Kirchberg" in Luxembourg. It is in the midst of the European Institutions and the business district, less than 10 minutes from the city center and offers easy access to Findel Airport and the highway system. There is a wide variety of cultural and business venues close to the hotel. ... more   less 

Additional Information about Sofitel Luxembourg Europe

Address: 4 rue du Fort Niedergruenewald | Quartier européen Nord, Plateau de Kirchberg, Luxembourg City 2015, Luxembourg
Location: Luxembourg > Luxembourg District > Luxembourg City
Price Range: $107 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Luxembourg Europe 5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Sofitel Luxembourg Hotel Luxembourg City
Accor Luxembourg City
Sofitel Luxembourg City
Luxembourg City Sofitel
Sofitel Luxembourg Europe Luxembourg City
Hotel Style:
#1 Family Hotel in Luxembourg City
#3 Luxury Hotel in Luxembourg City
#3 Romantic Hotel in Luxembourg City
#4 Best Value Hotel in Luxembourg City
#4 Business Hotel in Luxembourg City
#7 Green Hotel in Luxembourg City
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