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Le Clervaux Boutique & Design Hotel

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9 Grand-Rue, Clervaux 9710 Luxembourg
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Traveler (362)
Room & Suite (152)
Dining (15)

About

#1 of 6 hotels in Clervaux
Location
4.6
Cleanliness
4.9
Service
4.6
Value
4.4
22 Art-deco style suites in the heart of the Luxembourg Ardennes offer you a unique experience. A change of scenery, serenity and refinement are the watchwords of your stay.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Meeting rooms
Spa
Wifi
Hot tub
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Hammam
Massage
Solarium
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Iron
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Modern
Languages Spoken
English, French, Dutch, German
389Reviews3Q+A21Room tips
Traveler rating
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Koen67 wrote a review Jul 2022
Bruges, Belgium655 contributions304 helpful votes
+1
Really nice hotel, where we had booked a duplex suite on the top floor. The suite is really nice with the ancient wooden structure of the building visible. Nice living room, bathroom with a loose standing bath, and a bedroom on the top floor. Breakfast is nice, with a coupe of champagne served. The spa is also recommended.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: The duplex suite was wonderful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Moltes P wrote a review Mar 2022
Basel, Switzerland38 contributions47 helpful votes
We wanted to spend a relaxing weekend in Luxembourg... The Clervaux is a nice hotel, the room (duplex Suite) was great and clean. However, the staff was absolutely not friendly or helpful. Quiet disappointing for an hotel of this level. Finally, the Spa worth a visit.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jean Delacroix wrote a review Jan 2022
Paris, France314 contributions98 helpful votes
Wow, what a great hotel, the rooms are of course relatively expensive but the rooms are real apartments with a lounge, a bedroom, a huge bathroom with bath and 2 showers, and a toilet. If you really want to have a good time, this is the place to be.
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Date of stay: October 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robert C wrote a review Nov 2021
Baumholder, Germany16 contributions6 helpful votes
I was not happy with the customer service and the room I stayed in. Room was adequate to stay but definitely not worth the price. Food was not satisfactory since the chicken was under cooked. Customer service was poor because they were inefficient, took too long, and the receptionist had an attitude when I asked to get my room key fixed. I have been to better hotels with the price offered and definitely did not meet my standards.
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Date of stay: November 2021Trip type: Traveled on business
Room Tip: Choose another hotel in this area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Laura Massen, Other at Le Clervaux Boutique & Design Hotel
Responded Dec 3, 2021
Dear Robert C, Thank you very much for the time and effort you have taken to comment on your stay at the Hotel Koener. We continuously thrive to improve our services in order to ensure a pleasant stay to all our guests. Unfortunately, we seem to not have achieved this in your case. We are very sorry to hear that certain areas of your stay did not live up to your expectations. We have shared your feedback with the responsible team and management, please rest assured that we will follow up on this matter and do sincerely apologize for any inconveniences. Satisfaction of our clients is very important to us, which is why we take this feedback very seriously. Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shakur G wrote a review Aug 2021
Luxembourg137 contributions41 helpful votes
We stayed at the Hotel in Clervaux during our Summer Holidays of 2020. The Hotel is located in the center of Clervaux right next to a Parking and the Castle of Clervaux so you can visit Clervaux by foot. We stayed in a Duplex Suite with our 2 children (2 and 6 years of age). Sadly, the room wasn’t ready at time (15.00 - Check-in Time) and we had to wait for it an endlessly long time with a tired toddler. The situtation was poorly managed by the staff since they didn’t appologize and simply proposed to walk around the city with a child who needed his nap. The Room was beautiful with view on the castle but there was no separation between the living area which isn’t ideal with children. The room wasn’t as big as others in the same category in other hotels but it was ok. The dinner in the restaurant was ok and overall the Hotel is beautiful and clean but the personal wasn’t the friendliest we met on our trip. If you travel as a couple the hotel seems ok, but it is definitely not a family friendly hotel.
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Date of stay: September 2020
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Laura Massen, Other at Le Clervaux Boutique & Design Hotel
Responded Dec 3, 2021
Dear ShakurGap, Thank you for your review. We are very sorry about the inconveniences at the check-in. We hope to welcome you soon again, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arbre_Sage wrote a review Aug 2021
Luxembourg City, Luxembourg118 contributions116 helpful votes
We spent one night at Le Clervaux Boutique & Design Hotel in August, as an intermediary stop on our way to another destination. The hotel is situated at the heart of Clervaux city-centre (which is rather small) and is connected with other hotels in the area since they all belong to the same business / group. From there, you are walking distance from the Clervaux Castle, the Church and the Monastery. When we arrived, the reception was full, and we had to wait to be welcomed and make our check-in. Not ideal given the sanitary context. The staff was helpful, gave us all the informations we needed, and showed us the way to our suite. The suite itself was very well - nice furniture, some sort of post-modern furbishment, nice view (on the castle for us) and a large bathroom. Also a living room with a large TV screen, and another one in the bedroom (which is in fact an extension of the living room). The (separated) toilet wasn't ideal : very difficult to get in, and not ideally situated (just next to the bed instead of inside the bathroom or elsewhere in the room). The bed was OK but having two separate blankets for the same large bed was just a nightmare since you find yourself without any blanket at least 10 times during the night - not ideal at all. Also, despite opening the windows in the room, we couldn't get fresh air ... making the inside air very heavy. The breakfast was serviced in a large room, wherein clients from the three hotels are placed together. This makes the 'experience' of the Boutique hotel much less 'exclusive' - you basically put together clients having paid 60 EUR/room with those having paid 250EUR/room. Not a big deal, but it makes the experience less 'exclusive'. The breakfast itself is a buffet one - nothing exceptional, and certainly not a 4 stars hotel one. The cost of the breakfast was 15 EUR/person. The private garage is situated under the hotel - you must book it in advance to have a chance to have a place. It is a safe place to secure your car for the nigh. If you don't wish to pay 15 EUR/night there is a public parking close to the hotel. Probably safe to my opinion and an easy option too. So, all in all, a stay that is what it is : a place to stay overnight. Not convinced by the 4 stars despite the room being very cosy - but that's not sufficient in today's world to make the hotel 'exclusive' especially when you start mixing people from different hotels into one large breakfast room.
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Date of stay: August 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Laura Massen, Other at Le Clervaux Boutique & Design Hotel
Responded Sep 21, 2021
Dear Arbre_Sage, Thank you very much for the time and effort you have taken to comment on your stay at the Hotel. We are glad that you liked the suite. We continuously thrive to improve our services in order to ensure a pleasant stay to all our guests. Unfortunately, we seem to not have achieved this in your case. We are very sorry to hear that certain areas of your stay did not live up to your expectations. We have shared your feedback with the responsible team and management, please rest assured that we will follow up on this matter and do sincerely apologize for any inconveniences. Satisfaction of our clients is very important to us, which is why we take this feedback very seriously. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We are truly looking forward to the opportunity of welcoming you back upon your next visit to Clervaux. Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lady from Luxembourg wrote a review Sep 2020
Luxembourg147 contributions86 helpful votes
All rooms are suites in this hotel, based on 4 different themes. We stayed in a chateau room (number 12), spacious and comfortable with a modern decor. The bed was extremely comfortable; the bathroom had a large walk-in rain-shower and free-standing bathtub. The floor-to-ceiling windows offered a view of Clevaux castle at an angle, across a parking lot where a market set up the next morning (but there was no disturbance due to proper noise-insulation). The windows are tinted on the outside, so no need to worry about being seen without your dressing gown on! The buffet breakfast was very good: nice hot and cold selection with quality ingredients and super service. Check-in and -out was also very efficient. All in all a most enjoyable stay in an attractive and very comfortable hotel right in the centre of Clervaux.
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Date of stay: September 2020
Rooms
Cleanliness
Service
Room Tip: Although they don't advertise it, Rooms 4 & 5 have a terrace (the only ones that do)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Excellence Hotels, Other at Le Clervaux Boutique & Design Hotel
Responded Sep 23, 2020
Dear LadyfromLuxembourg, Thank you for the amazing review of our hotel! We are glad to read that you enjoyed your stay with us. We always strive to offer our guests the best possible service in order for them to enjoy a few relaxing days. We thank you again for your compliments, and hope to welcome you back again in the near future. With kind regards from Clervaux, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susanna I wrote a review Sep 2020
Luxembourg City, Luxembourg210 contributions77 helpful votes
Me and my husband had the most amazing stay at this boutique hotel in Clervaux. It is centrally located at the end of the pedestrian street, and with walking distance to the castle. It was a bit tricky to find the hotels parking at first, we had to call the reception to guide us there. We stayed one night in a junior suite, and it was huge. We loved the interior design (especially the lighting in the bathroom) and it was oh so quiet, not once did we hear any other guests while we were in our room. Breakfast was really good too and we felt very well taken care of by all the staff. We will definitely come back to this place!
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Excellence Hotels, Other at Le Clervaux Boutique & Design Hotel
Responded Sep 7, 2020
Dear Susannai2013, Thank you for the great review of our hotel! We are glad to read that you enjoyed your stay with us. We always strive to offer our guests the best possible service in order for them to enjoy a few relaxing days. We thank you again for your compliments, and hope to welcome you back again in the near future. With kind regards from Clervaux, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert S wrote a review Aug 2020
Luxembourg City, Luxembourg22 contributions4 helpful votes
+1
Furniture dirty and carpet dirty, toilette disgusting, and the location aren't worth an overnight stay. Paid extra for dog, called to be sure the dog is allowed everywhere in the hotel, but once there, wouldn't let us take breakfast with little dog under the table. Can't understand the 4+ rating of that hotel.
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Date of stay: August 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Excellence Hotels, Autre at Le Clervaux Boutique & Design Hotel
Responded Aug 26, 2020
Dear robertsB5707BX, Thank you very much for the time and effort you have taken to comment on your stay. We continuously thrive to improve our services in order to ensure a pleasant stay to all our guests. Unfortunately, we seem to not have achieved this in your case. We are very sorry to hear that certain areas of your stay did not live up to your expectations. Satisfaction of our clients is very important to us, which is why we take this feedback very seriously. We have shared your feedback with the responsible team and management, please rest assured that we will follow up on this matter and do sincerely apologize for any inconveniences. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We are truly looking forward to the opportunity of welcoming you back upon your next visit to Clervaux. Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe wrote a review Jul 2020
1 contribution1 helpful vote
We had the most awful experience ever at the restaurant. We went there on 4th July 2020 for a lunch with big group of friends. As my daughter has coeliac dieselise we need gluten free food. When I asked the waitress if they have any gluten free food he answers that the restaurant is the most I gluten restaurant in whole Luxembourg and just ignored me. I never had such a rude experience. The waitress wasn’t even tried to checked at the kitchen if there is anything like chips, soup or salad. He just didn’t care. Well I’m black and I don’t speak French or German but he treated me with total disrespect. If you have any allergies don’t go there as they are proud claiming that they are the most not caring about allergies restaurant in Luxembourg...
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Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Excellence Hotels, Other at Le Clervaux Boutique & Design Hotel
Responded Aug 14, 2020
Dear Watongai, Thank you for taking the time to share your valued feedback. The health and well-being of our guests is our primary concern and we are continuously training our staff to ensure the highest level of service. It is thus with much regret to hear that we did not manage to live up to those standards in your case. We have shared your valuable feedback with the responsible team and management, please rest assured that we take this matter very seriously and that we will follow up on this matter. Please do accept our sincere apologies. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great restaurant experience that so many of our guests have grown so fond of. Sincerely, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$119 - $174 (Based on Average Rates for a Standard Room)
LOCATION
LuxembourgDiekirch DistrictClervaux
NUMBER OF ROOMS
23
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Frequently Asked Questions about Le Clervaux Boutique & Design Hotel
Which popular attractions are close to Le Clervaux Boutique & Design Hotel?
Nearby attractions include The Family of Man (0.06 miles), Chateau de Clervaux (0.1 miles), and Cabana Bar (0.01 miles).
What are some of the property amenities at Le Clervaux Boutique & Design Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Le Clervaux Boutique & Design Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Le Clervaux Boutique & Design Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Le Clervaux Boutique & Design Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Le Clervaux Boutique & Design Hotel?
Conveniently located restaurants include La Table de Clervaux, Restaurant du Chateau Clervaux, and Da Lonati.
Are there opportunities to exercise at Le Clervaux Boutique & Design Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Le Clervaux Boutique & Design Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Clervaux.
Are any cleaning services offered at Le Clervaux Boutique & Design Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Le Clervaux Boutique & Design Hotel?
The staff speaks multiple languages, including English, French, German, and Dutch.
Are there any historical sites close to Le Clervaux Boutique & Design Hotel?
Many travelers enjoy visiting Chateau-Fort de Dasburg (4.5 miles).