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The Palace

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The Palace
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3,244 Reviews from our TripAdvisor Community

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Showing 2,713: English reviews
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Surrey, United Kingdom
Reviewed 2 days ago NEW

We spent 4 nights at The Palace on a short break to Malta - our first trip to the island. We loved our Superior room which was on the 6th floor, with a balcony looking over Sliema's untidy rooftops to the sea. The bed was very comfy and room had everything we needed. Food in the hotel was also excellent...

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Helpful?
1Thank Mike B
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Mike B, We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We do hope to see you back at The Palace again soon. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Portsmouth, United Kingdom
Reviewed 2 days ago NEWvia mobile

If you think you can find fault in this place there's something wrong with you. Service impeccable, food to die for. Rooms clean and comfortable. Fabulous views from the roof terrace. Highly recommended, would come again.

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Helpful?
1Thank Mark G
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Mark G, I thank you for the 5 star review you have submitted on TripAdvisor about your recent stay at The Palace. It makes me very happy to know that your expectations were fully met. We look forward to having you back at The Palace for further pleasant stays. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Nottingham, United Kingdom
Reviewed 3 days ago NEW

Review collected in partnership with Jet2holidays
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Helpful?
1Thank N5557MVpaulr
Kevin_Callus, General Manager at The Palace, responded to this review

Reviewed 5 days ago NEWvia mobile

We stayed in The Palace Malta late October/early November for a week. We were very impressed. -Super friendly and attentive staff. -Beautiful room (we had a superior room) - so comfortable and relaxing with nice balcony view. -Excellent servicing of rooms; immaculately clean. -Great location -Beautiful views -Lovely spa and facilities -Fabulous infinity pool -Amazing Asian restaurant with top class...

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Helpful?
1Thank Eimear C
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Eimear C, It is gratifying to see that you enjoyed your stay at The Palace. A big 'thank you' from all at The Palace for kindly placing your review about your stay with us on TripAdvisor. We look ahead to hosting further relaxing stays at The Palace in the near future. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Poulton Le Fylde, United Kingdom
Reviewed 5 days ago NEW

We stayed at the Palace hotel at the beginning of March to take part in the Malta Marathon. We knew it was very close to the transport pick up point and also the finish line. All aspects looked bright, clean and modern on the Expedia website, through which we booked. We chose a Junior Suite to have a bigger room,...

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Helpful?
1Thank MegW2013
Tubbercurry, Ireland
Reviewed 6 days ago NEWvia mobile

My first time in Malta. My daughter booked everything so we had little idea what to expect. ......it's perfect. Close to the shops, sea, amenities without being too close. The Palace is a fine hotel, good food and facilities two pools, spa etc. Bars and restaurants that are comfortable and reasonably priced. The bedroom we had was spacious with a...

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Helpful?
3Thank Stephen M
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Stephen M, On behalf of all the staff I thank you for placing your positive comments on Tripadvisor. We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We do hope to...

Reading
Reviewed 1 week ago

We chose the Palace for its central location. There are excellent promenades along the coast with lots of bars & restaurants on the way. It’s also a good base to explore Valetta, which can be reached by ferry or bus for €1.50 per journey. If you like shopping, there are a lot of shops nearby including 2 indoor shopping centres....

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Helpful?
1Thank Schnuckiputz
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Schnuckiputz, Thank you for placing your positive comments about your stay at The Palace on Tripadvisor. We love to hear what our guests have to say about their experiences at The Palace. We always go through our guests' comments with considerable interest as your feedback keeps us informed regarding what our guests like or dislike. Looking forward to having...

united kingdom
Reviewed 1 week ago

Hotel is nice, staff very efficient and friendly but if you are staying for more than one night avoid the rooms overlooking the atrium. We are on the 4th floor and it's like living in a cave. My fault, this booking was made via Teletext and I should have paid more attention to what we were getting. Make sure you...

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Helpful?
Thank bazzer01
Kevin_Callus, General Manager at The Palace, responded to this review

Dear bazzer01, It is gratifying to see that you enjoyed your stay at The Palace. Your feedback is most welcome and the Management/Operations Team always discuss all comments and suggestions made by clients. We look ahead to hosting further relaxing stays at The Palace in the near future. Sincerely, Kevin Callus Hotel Manager info@axhotelsmalta.com

Reviewed 1 week ago via mobile

We arrived at hotel at 12.30pm to be told that our room wasn't ready and check in was at 3pm. After a long flight we just wanted to rest but we're told by the hotel to come back at 3pm for a 5 star hotel this was an insult to them.we didn't feel welcome by the hotel at this point...

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Helpful?
1Thank Catherine M
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Catherine M, On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review on Trip Advisor. I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at The Palace. It...

Reviewed 1 week ago via mobile

The Palace hotel Malta seemed like a good option prior to setting off for Malta: a well equipped, five star hotel with favourable TripAdvisor ratings. However, the hotel was nice but lacked that sublime quality of a truly great hotel. Overall the hotel as a building was great. The rooms were spacious and comfortable. Breakfast was especially delicious for a...

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Helpful?
1Thank Darren M
Kevin_Callus, General Manager at The Palace, responded to this review

Dear Darren M, We would like to thank you for taking your time to give us your feedback on your recent stay at The Palace. I am really disappointed to hear that your stay with us did not live up to your full expectations and would like to apologize on behalf of all the team at The Palace. It is...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
The Tabloid
The Tabloid
Cuisines: Mediterranean, European
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The inside decor is smartened by the contemporary art & sculpture collections. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace and Palazzo Capua, with 149 rooms, are both supplemented by eight unique individually designed and decorated suites. ... more   less 

Additional Information about The Palace

Address: High Street, Sliema, Island of Malta SLM 1542, Malta
Location: Malta > Island of Malta > Sliema
Price Range: $123 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palace 5*
Number of rooms: 149
Reservation Options:
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Also Known As:
The Palace Hotel Sliema
Palace Hotel Sliema
The Palace Malta/Sliema
Hotel Style:
#1 Family Hotel in Sliema
#1 Luxury Hotel in Sliema
#1 Romantic Hotel in Sliema
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Questions & Answers

Here's what travelers have asked, with answers from The Palace staff and other travelers.
91 questions
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See all questions (91)

Questions? Get answers from The Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“6th floor Superior room was a good balance of price / amenity”
 of 5 bubbles Mike_B_Surrey, 2 days ago | Read review
“If you are at the back of the hotel, ask for 4th floor or above to get natural daylight.”
 of 5 bubbles Schnuckiputz, 1 week ago | Read review
“Ask for a room with daylight.”
 of 5 bubbles bazzer01, 1 week ago | Read review
“Choose a high floor to make the most of the views.”
 of 5 bubbles TravellerUsk, 2 weeks ago | Read review
“A high floor facing the harbour”
 of 5 bubbles Fran977, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question