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AX The Palace

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High Street, Sliema, Island of Malta SLM 1542 Malta
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$209
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2183)
Room & Suite (808)
Pool & Beach (277)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 27 hotels in Sliema
Location
Cleanliness
Service
Value
Travelers' Choice
The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace is supplemented by six unique individually designed and decorated suites.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, Italian
4318Reviews171Q+A100Room tips
Traveler rating
  • 2,576
  • 1,215
  • 368
  • 112
  • 47
Time of year
Traveler type
Language
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  • English
Popular mentions
Ko M wrote a review Jan 14
Wemeldinge, The Netherlands84 contributions34 helpful votes
Very good, stayed here a few times and i can simply recommend it, whether for business or pleasure. Very friendly and helpful staff, spacious room with balcony. Excellent breakfast and good opportunities for office work in the room. Rooftop swimming pool, very nice for the hot summer days.
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Date of stay: January 2022Trip type: Traveled on business
Room Tip: Always parking space available in de underground garage which can be accessed via a lift near the...
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded 4 days ago
Dear kominnaard11091963, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have yet again helped to tick all your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff, facilities and the room are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta. Ludgarda Schembri Manager – Online Reputation
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Armin M wrote a review Jan 13
2 contributions
Dorianne and her professional staff made our stay in AX The Palace a holiday we'll always remember. We stayed in the lovely Music Suite and were surrounded with great hospitality and enjoyed all the excellent facilities. We hope to come back soon!
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Date of stay: January 2022Trip type: Traveled with family
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded 1 week ago
Dear Armin M, We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our front desk team as well as your particular suite are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta. Ludgarda Schembri Manager – Online Reputation
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Lijia Z wrote a review Jan 3
3 contributions2 helpful votes
What a hotel! We fell in love with it when we stood on the balcony and saw the fabulous view in front of us - the sea shimmering blue and gold in the distance and an old church around the corner. My daughters and I recently spent Christmas and New Year here and loved every minute of it. The breakfast was outstanding and more importantly, the staff is so helpful and attentive and they answered all our questions. I should particularly mention Mark (he is Hungarian) who went out of his way to be helpful, getting us extra blankets and so on. Another receptionist - Clare/Claire, was also great. I can't recommend the hotel any higher.
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Date of stay: December 2021
Location
Cleanliness
Service
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded 2 weeks ago
Dear Lijia Z, We wish to extend our thanks for the excellent review as well as recommendation. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our front desk staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards, Ludgarda Schembri Manager – Online Reputation
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EboracumYork wrote a review Dec 2021
York, United Kingdom487 contributions186 helpful votes
We enjoyed our stay at this hotel - it's in a good position 10 mins stroll to the promenade / ferry point (the boat to Valetta runs every half hour and takes about 5 mins - a weekly ticket is only 10 Euro). Our room was spacious and clean - not quite up to 5* standards - the headboard had loads of dust on it and small things like the bathroom stool and bin were tired, no bathrobes provided either (odd when there is an indoor and outdoor pool). Not deal breakers. There are plenty of bars in the hotel and we enjoyed the rooftop Asian restaurant. Staff are friendly and helpful.
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Date of stay: December 2021
Value
Service
Sleep Quality
1 Helpful vote
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded 2 weeks ago
Dear Andrew M, We wish to extend our thanks for the feedback. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff are appreciated. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta. Ludgarda Schembri Manager – Online Reputation
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Mara wrote a review Dec 2021
Timisoara, Romania14 contributions1 helpful vote
If you’re looking for a 5 star experience, this is not it. It’s standards are of a basic 4 star hotel. The Asian restaurant was marvellous, make sure you visit it; the terrace had a beautiful view and bed was definitely comfortable. The location is also truly great. However… breakfast was horrific. Very few choices, oily food, watery eggs, unfriendly staff, no variation whatsoever. We stayed for Christmas and the breakfast was almost the same. The hotel was not festive at all, it just seemed like a normal day, which was disappointing. Pool is actually small and that tiny sauna did not even have a light. Bath robes were missing from the room and the body and hair products were of the cheapest kind possible. The bathroom was sinister due to lack of color, hence life, not minimalistic. Shower was leaking so much, the floor seemed Like a copy of Venice. Apparently due to Covid, mini bar was empty. Keep in mind most 5 star hotels would not be like this, the devil is in the details. Overall not a cozy, welcoming room or experience.
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Date of stay: December 2021Trip type: Traveled with family
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded 3 weeks ago
Dear Maaraa25, We thank you for sharing your experience with us. It is a pleasure to read that there are some aspects such as the Fusion Restaurant which may have helped make your stay in our hotel a pleasant experience. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests. We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions. We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards. Ludgarda Schembri Manager – Online Reputation
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PRICE RANGE
$99 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palace hotel sliema, palace hotel sliema
LOCATION
MaltaIsland of MaltaSliema
NUMBER OF ROOMS
149
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Frequently Asked Questions about AX The Palace
Which popular attractions are close to AX The Palace?
Nearby attractions include Scavenger Escape Malta (0.2 miles), Hole in the Wall Pub (0.1 miles), and Soap Cafe (0.2 miles).
What are some of the property amenities at AX The Palace?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at AX The Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at AX The Palace?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at AX The Palace?
Yes, parking is available to guests.
What are some restaurants close to AX The Palace?
Conveniently located restaurants include Caffe Berry (coffee shop Malta ), fernandõ gastrotheque, and The Brew Grill & Brewery.
Are there opportunities to exercise at AX The Palace?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does AX The Palace have airport transportation?
Yes, AX The Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AX The Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does AX The Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at AX The Palace?
The staff speaks multiple languages, including English, French, and Italian.