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AX The Palace

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High Street, Sliema, Island of Malta SLM 1542 Malta
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$171
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Traveler (2147)
Room & Suite (315)
Dining (129)

About

#2 of 26 hotels in Sliema
Location
Cleanliness
Service
Value
Travelers' Choice
The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace is supplemented by six unique individually designed and decorated suites.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Airport transportation
Business Center with Internet Access
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Rooftop bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Great View
Languages Spoken
English, Italian
4,206Reviews163Q+A100Room tips
Traveler rating
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Popular mentions
Katie S wrote a review Nov 7
7 contributions1 helpful vote
+1
We stayed just 2 nights in AX The Palace, but immediately upon arrival we regretted that it wasn’t a longer stay! The service was impeccable, room absolutely stunning, breakfast top-notch, and facilities (particularly the rooftop area and infinity pool, despite being very cold 😬) were amazing! Thanks so much for a fabulous couple of days, we’ll be recommending this hotel to all of our friends and family.
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Date of stay: November 2020Trip type: Traveled as a couple
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded 2 weeks ago
Dear katie_sayed, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – perhaps stay longer the next time round - you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards, Ludgarda Schembri Manager – Online Reputation
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Faisalshaj wrote a review Nov 4
8 contributions2 helpful votes
Best nasigeoreng I have tasted after very long time. The food is awesome here and the best part is their service they provide specially salauddin has given us a wonderful service. Highly recommended. Worth it.
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Date of stay: November 2020Trip type: Traveled with family
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded 2 weeks ago
Dear nanB8070IC, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about the food are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards, Ludgarda Schembri Manager – Online Reputation
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Channing t wrote a review Oct 2020
Belfast, United Kingdom6 contributions11 helpful votes
Stayed here with my mum for 7 nights in August - half-board in a superior room with a city view balcony after initially booking their closed sister hotel The Victoria. During covid, the buffet is open only at breakfast with very limited staff members (I counted only 1 some mornings) handing you your food. We were given the option to eat each night in Talk of The Town which has 3 rotating menus, Temptasian which has 2 and The Lounge Rooftop Grill which has 1. PROS - Most comfortable hotel bed both of us have ever slept in, the pillows were so soft and a light sheet was provided if the duvet was too hot. Great view over Malta from our 5th floor balcony with two chairs and table. Air conditioning in our room was excellent. - The rooftop infinity pool does not disappoint, amazing sunsets and views all day and night from the 9th floor, absolutely loved it. We did not struggle to get a lounger despite the hotel selling tickets to outside guests. Fresh good quality towels easily available. - Temptasian food and cocktails were absolutely incredible (insanely massive portions though) with a brilliant atmosphere. We ate here 4 nights out of 7 as it is the far superior restaurant in the hotel without competition.. The Peking duck is out of this world. - Staff were exceptionally lovely right down to housekeeping, especially the Temptasian staff, Charles from reception and Lawrence from Talk of the Town. CONS - The bathroom was budget. Not what I would have expected from a 5* hotel. No finishing detail. - Cocktails by the pool were really bad. Made completely differently depending on which bartender was working. Some I couldn't recognise as the cocktail I had asked for. No tequila, a 5* hotel should be fully stocked. Absolutely loaded with ice, so tasted like straight up water and alcohol after 10 minutes in the sun. - Breakfast buffet at The Tabloid was beyond disappointing. I couldn't find much to eat apart from pineapple and watermelon. Although one morning the fresh pineapple had been replaced by tinned! Fruit juice did not seem fresh. The poached eggs were hard boiled. Bread was hard as a rock. Sausages were of poor quality and overdone. Cook to order omelettes either overdone or burnt. One sad looking bottle of champagne sat in the corner. Cafetira style yoghurt pots. I've had a far better breakfast in a Holiday inn Express. Some of it was borderline inedible. Need way more staff on, they are overstretched and it effects service. Had to wait ages to get coffee at our table (although the fresh coffee was very good). - The Lounge Grill on the rooftop was dire. Amazing scenery but the food was just ridiculous. The 'antipasta board' was a bit of a joke to be honest - tortilla chips, one cup of sliced cheddar, one cup of olives, some bread and humous? Worst pizza we have ever had, tasteless and mostly cheese despite sounding flavour packed on the menu. Pasta was just bland and chewy. Our offering for dessert was snickers cake or berry cheesecake. Not quite 5* fine dining. Could get better pub grub. - More bland and chewy food in the Talk of The Town. The desserts look good but the consistency and flavour is all wrong. The rabbit was overcooked and hard to eat. In general it is a nice hotel and you would most likely have a good time here but not 5* by any stretch of the imagination so make sure your staying with a good deal on the price. Food needs serious work with some better trained caters brought in? Cannot fault the restaurant staff themselves though!
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Date of stay: August 2020
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded Oct 13, 2020
Dear Channing, We thank you for sharing your experience with us with such a detailed review - we are sure future guests will find your information useful. It is a pleasure to read that there are various aspects which may have helped make your stay in our hotel a successful one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests. We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions. We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards. Ludgarda Schembri Manager – Online Reputation
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engin wrote a review Oct 2020
1 contribution
We were staying from 22.09.20 in this hotel, we got upgraded room, it was our 3rd time stay, room with a very nice view, large room, large bed, large bathroom and nice breakfast, great last floor swimming pool with a nice bar and restaurant
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Date of stay: September 2020
Location
Cleanliness
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded Oct 7, 2020
Dear enginantonio, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff including Charles are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards, Ludgarda Schembri Manager – Online Reputation
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Jesmond M wrote a review Sep 2020
Malta40 contributions14 helpful votes
On our 29th Anniversary , since we could not travel abroad, we decided to go on a Staycation in Malta and chose AX The Palace Hotel . The location is great as it is central and close to all amenities. We booked room 248 with balcony which was spacious and very clean. Food was superb both breakfast and dinner. The entire staff are all friendly and very helpful more so that we were very impressed. One word describes it all EXCELLENT
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Date of stay: September 2020
Rooms
Location
Service
Room Tip: Choose a room with Balcony.
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1 Helpful vote
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Response from Ludgarda Schembri, Sales at AX The Palace
Responded Sep 22, 2020
Dear Jesmond M, We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. Especially your comments about our staff and food are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards. Ludgarda Schembri Manager – Online Reputation
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PRICE RANGE
$99 - $203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the palace hotel sliema, palace hotel sliema
LOCATION
MaltaIsland of MaltaSliema
NUMBER OF ROOMS
149
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Frequently Asked Questions about AX The Palace
Which popular attractions are close to AX The Palace?
Nearby attractions include Scavenger Escape Malta (0.2 miles), Hole in the Wall Pub (0.1 miles), and Soap Cafe (0.2 miles).
What are some of the property amenities at AX The Palace?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at AX The Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at AX The Palace?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at AX The Palace?
Yes, parking is available to guests.
What are some restaurants close to AX The Palace?
Conveniently located restaurants include Sea Salt Gourmet Takeaway, Caffe Berry (coffee shop Malta ), and Tiffany's Bistro.
Are there opportunities to exercise at AX The Palace?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does AX The Palace have an airport shuttle?
Yes, AX The Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at AX The Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does AX The Palace offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at AX The Palace?
The staff speaks multiple languages, including English and Italian.