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The Xara Palace Relais & Chateaux

Misrah Il-Kunsill Citta Nobile, Mdina, Island of Malta MDN 1050 Malta
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Guests1 room, 2 adults, 0 children
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About

Location
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Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The Xara Palace Hotel is a unique 17th-century palace hidden away in the medieval fortified city of Mdina, the old capital of Malta. Perched on centuries-old bastions, surrounded by stunning baroque architecture, The Xara Palace Relais & Châteaux, with its luxurious accommodation and award-winning haute cuisine, is truly a haven in which to pause and be pampered. Meticulously and sensitively restored to reflect its former noble standing, the exclusive 5-Star boutique hotel boasts seventeen luxury rooms and suites enjoying stunning views, all individually and tastefully designed with antique furniture and paintings, luxurious Parisian fabrics and king size beds. Our promise to our guests centres on an impeccable attention to detail - from the décor to the serene, unhurried pace of life at The Xara Palace Hotel, through every facet of our service - all setting the scene for nothing less than an exquisitely unforgettable holiday in Malta.
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Property amenities
Free High Speed Internet (WiFi)
Hot tub
Bar / lounge
Airport transportation
Banquet room
Meeting rooms
Rooftop terrace
Concierge
Free internet
Wifi
Internet
Restaurant
Breakfast buffet
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
French, Italian
Hotel links
Visit hotel website
647Reviews5Q+A100Room tips
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Popular mentions
This.is a great place.to start your trip in Malta, or to end it. It has 17 rooms and is inside the old city. When all the day tourists have gone, you have a beautifully kept.old town that you can enjoy at your own time . The hotel itself is very nice. Highly recommended.
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Response from tonioaquilina, General Manager at The Xara Palace Relais & Chateaux
Responded 5 days ago
Dear foodie2828 Thank you for choosing the Xara Palace Relais & Chateaux and for taking the time to review our hotel. We are glad to learn that your stay with us was an enjoyable one and we wish to thank you for the positive feedback regarding your experience. Looking forward to welcoming you back in the near future. Best Regards Tonio Aquilina General Manager
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Great location. Only one hotel in the Mdina. But they have to repair their bathrooms. Rather old and in some rooms ceiling is very low. All other is really 5 stars. They have pool but it's outside of the city with free shuttle service.
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Response from tonioaquilina, General Manager at The Xara Palace Relais & Chateaux
Responded 3 weeks ago
Dear Andrey_P78 Thank you for taking the time to review The Xara Palace Relais & Chateaux. I am very pleased to learn that you enjoyed your stay with us and would like to apologize if the room and the bathroom did not live up to your expectations. We are constantly looking into renovating and upgrading the facilities of the hotel and the bathrooms are on plan. We are passionate hoteliers and our desire is to serve you as best we can. We look forward to welcoming you back again in the future and please do not hesitate to give us a call or send me an e-mail tonio@xaracollection.com should you need any further assistance. Kind regards Tonio Aquilina General Manager
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The service was lovely, speedy check in and being shown to our room. The building was lovely and the room we got was beautiful (the duplex suite). I did book this hotel for the night before and night of our wedding. The staff were extremely helpful on the morning of when I discovered my wedding dress train needed a steaming and were ringing around to see if anyone could steam it, my planner arrived and whisked it of to be steamed. Now for the price of the hotel I expected a bit more. I was happy on the first night to see that we were provided a bottle of water. But when we returned the next day after housecleaning, we had to pay €3.95 if we used this water. The bathroom was lovely, but small which I understand because of where it had been built. But the hair dryer attached to the wall is a bit dated. The breakfast was lovely but paying extra for hot food to me is slightly ridiculous considering how much you pay for your stay. I was staying at another 5* hotel on the island previous to this hotel and the choice was much more but same quality. The people working in the dining room were very friendly and extremely helpful. The view was lovely in the dining area if you sat by the window. We did order room service from the restaurant next door and it arrived very fast and was lovely. All in all it was nice to stay there but I wouldn’t return because I expected more for the price.
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Response from tonioaquilina, General Manager at The Xara Palace Relais & Chateaux
Responded Aug 27, 2019
Dear Eleanor B Thank you first for choosing the Xara Palace Relais & Chateaux as the accommodation for your wedding in your recent visit on the Maltese Islands and for taking a moment to share with the entire team your sincere feedback. I am sorry to read that we have fallen short of your expectations when it comes to the pricing and as always, these details are always appreciated as they permit us to improve the quality of the services provided by our team members. We hope you will consider staying with us in the future. We would be delighted to have you again as our guest to ensure you have the best travel experience. Thanking for your feedback. Yours Sincerely Tonio Aquilina General Manager
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The first thoughts and feelings on arrival can be slightly underwhelming but it's worth waiting until you experience the hotel and staff before deciding that this is a good hotel. We arrived quite late but the staff arranged for us to have a meal in the adjoining trattoria. The rooms are as expected large and decorated in the period. Our room with a panoramic view(??) looked like it was ready for refurbishment but was clean and air conditioned, which was require since every day in August week was 34 degrees. I was disappointed with the shower for a high end hotel( my personal bug bear). The breakfast was very good but confused about did you have to pay extra for a cooked breakfast. The reception staff was very helpful with advice about local buses, trips and sights to be seen. Also, very helpful providing a late checkout since our flight was not until 9pm. The location in Mdina was ideal. It's a quaint and classy place and we enjoyed staying there for a week. The pool is on a different location which is 2-3 minutes drive away. This could be a concern but the hotel had car available to transport us to and from when required. The cocktail bar was opened in the evenings but rarely staffed and when it was the bartender lacked basic knowledge(I couldn't get an expresso and cognac). It's good but just below 5 star. I would recommend but with caveats.
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Response from tonioaquilina, General Manager at The Xara Palace Relais & Chateaux
Responded Aug 26, 2019
Dear Mr Palmer It is truly disheartening to learn that we fell short on providing you with the kind of service Xara Palace Relais & Chateaux is renowned for especially when it comes to the points regarding the shower and the confusion with the payment at breakfast time. I sincerely apologise for not meeting your expectations. We do hope to have the opportunity to welcome you back to Malta in the future and restore your faith in the Xara Palace. Please do not hesitate to contact me on tonio@xaracollection.com should you require any assistance. Sincere regards, Tonio Aquilina General Manager
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We stayed for four nights on a Luxury escapes deal. The hotel was beautifully located on it's own square just away from the main bustle of Mdina. The room was gorgeous, neat, tidy, well appointed with high ceilings. The staff were very attentive, welcoming, ready to chat and nothing was too much trouble. A little luxury was the room being put to bed by the staff with the shutters and curtains drawn and gifts left on the pillows. We felt like we were staying a family home and we relayed this information to the owners daughter when she stopped to chat with us as she was passing through one evening, The breakfasts were good, plenty of choice with hot food available at additional prices. The plates of food were constantly monitored and topped up. Once again the staff were very attentive, The views were stunning and we indulged in post breakfast Proseccos on the terrace, We visited the pool which is a short drive away and the hotel provide a shuttle service, This was a welcome reprieve from the heat, We would love to visit again and stay at Xara.
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Response from tonioaquilina, General Manager at The Xara Palace Relais & Chateaux
Responded Aug 26, 2019
Dear Gill, Let me start by thanking you for your last experience within our property but also for taking a minute to share with us and the other travellers some feedback. It is a real pleasure for all the team members and I to hear you had such a great experience at the Xara Palace Relais & Chateaux situated in Malta's old capital city, Mdina, thanks to the room and to the breathtaking views. Thank you very much once again for staying with us during your last trip to Malta and for taking the time to give us back your general appreciation of it. You can already be ensured that we are looking forward to welcome you back soon. Until we do have this opportunity, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Tonio Aquilina
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PRICE RANGE
$175 - $476 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the xara palace relais & chateaux hotel mdina, the xara palace relais and chateaux
LOCATION
MaltaIsland of MaltaMdina
NUMBER OF ROOMS
17
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Frequently Asked Questions about The Xara Palace Relais & Chateaux
Which popular attractions are close to The Xara Palace Relais & Chateaux?
Nearby attractions include Mdina Old City (0.09 miles), Mdina Main Gate - Baroque gateway (0.04 miles), and Palazzo Falson Historic House Museum (0.1 miles).
What are some of the property amenities at The Xara Palace Relais & Chateaux?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Xara Palace Relais & Chateaux?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Xara Palace Relais & Chateaux?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to The Xara Palace Relais & Chateaux?
Conveniently located restaurants include Adelina, The Fork & Cork restaurant, and Roman's Den Restaurant.
Does The Xara Palace Relais & Chateaux have an airport shuttle?
Yes, The Xara Palace Relais & Chateaux offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Xara Palace Relais & Chateaux?
Yes, dry cleaning and laundry service are offered to guests.
Does The Xara Palace Relais & Chateaux offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at The Xara Palace Relais & Chateaux?
The staff speaks multiple languages, including French and Italian.
Are there any historical sites close to The Xara Palace Relais & Chateaux?
Many travelers enjoy visiting Mdina Main Gate - Baroque gateway (0.04 miles), Palazzo Falson Historic House Museum (0.1 miles), and St Paul's Catacombs (0.5 miles).