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Holiday Inn Express Canterbury

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Holiday Inn Express Canterbury
Holiday Inn Express Canterbury
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692 Reviews from our TripAdvisor Community

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Showing 620: English reviews
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Reviewed 3 days ago NEW

The hotel is very basic, no frills, and the price reflects this. The breakfast was way too busy, packed and unorganized on a Sunday morning, the breakfast is included in the price and it shows. Definitely not worth it would rather pay for a decent breakfast else where. Not all staff were helpful, we had some issues with our room,...

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Thank CaptureLife126
Wolverhampton, United Kingdom
Reviewed 1 week ago

Difficult to find behind a petrol station. This hotel gave the constant impression of being understaffed. Simple requests took ages and had to be repeated. On both nights there were travelling parties of teens. And teens make noise. Could have coped with this but the noisy plumbing was a nightmare. Also the wifi was awful. Evening meals were fine but...

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Thank Kathryn W
London, United Kingdom
Reviewed 1 week ago

It ticks the boxes of a budget hotel, the reception was pleasant enough, although calling down to reception was unsuccessful, had to call the main line from mobile to get a response, they did only seem to be one person working so that could have a lot to do with it. Clean and neat, does what it says on the...

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Thank AmIaFoodie
Nottingham, United Kingdom
Reviewed 3 weeks ago

Stayed on way to channel tunnel, mire than adequate for a one night stay. Very clean, comfortable bed, nice staff, decent bar and restaurant. Good price which included a breakfast. Will definitely stay again on route to France.

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Thank Gina H
Slough, United Kingdom
Reviewed 3 weeks ago

An acceptable alternative to the Folkestone Holiday Inn Express, if the latter is unavailable, en route to the Ferry. Reception staff particularly professional and welcoming. Adequate parking on site.

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Thank Michael K
Chelmsford, United Kingdom
Reviewed 4 weeks ago

Everything about the hotel was great. Easy check-in and check-out. Very friendly staff on desk. The hotel even arranged for a massive slice of complementary birthday cake for my wife. Great parking and very easy to find. The room was clean and spacious with everything you need including a free standing fan for if it got too warm. The only...

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Thank DJ-SILKY
Reviewed 4 weeks ago via mobile

Great place and easy access to Canterbury and surrounding areas.Clean rooms nice food with friendly helpful staff.Stayed for a weekend and thoughly enjoyed it.peaceful nights sleep after great days out.

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1Thank wayne e
Woodham Ferrers, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed here after visiting hythe and to be close to Canterbury town centre. The hotel is a little bit hard to find as it's hidden behind a service station. The room was very clean, spacious and had lots of good facilities. The bed was very comfy, and we were provided with more than enough pillows. Breakfast the next morning...

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Thank becky1245
Cambridge, United Kingdom
Reviewed 5 weeks ago

having booked a room for 3 adults, we got a double bed and a sofa bed, despite assurances on the phone there would be 3 beds. Apparently they said they did not even have rooms for 3. Dinner was homemade soup which was obviously out of a packet, and on a neighbouring table they still found the powdered lumps in...

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Thank Anne M
IHGService, Guest Relations Manager at Holiday Inn Express Canterbury, responded to this review

Dear Anne M, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding the room you were given. We also regret the issues you had at dinner. Reviews like yours are very valuable as they enable us to target areas we need...

Essex, United Kingdom
Reviewed March 20, 2017

The hotel is very good. Much better than we expected for the price. The room was spotlessly clean and spacious. Tea and coffee facilities in the room which was free to refill. Breakfast is included and although not a full English was perfectly adequate. Included egg, sausage and beans, fruit, yoghurts, pastries and toast, tea,coffee and juice. We had a...

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Thank Yanmi19
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking ... more   less 

Additional Information about Holiday Inn Express Canterbury

Address: A2, Upper Harbledown, Canterbury CT2 9HX, England
Location: United Kingdom > England > Kent > Canterbury > Upper Harbledown
Price Range: $68 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Canterbury 3*
Number of rooms: 89
Reservation Options:
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Also Known As:
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Canterbury
Canterbury Holiday Inn
Holiday Inn Express Canterbury Upper Harbledown
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Canterbury staff and other travelers.
6 questions
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unitedkingdom
over a year ago
11 months ago
over a year ago
Cambridge, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Canterbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's off the motorway so a room at the back...”
AmIaFoodie, 1 week ago | Read review
“Ground floor to the rear was nice and quiet”
Yanmi19, Mar 20, 2017 | Read review
“away from the road”
641rod002, Mar 1, 2017 | Read review
“If problems with stairs say so as no lift!”
455Douglas1948, Feb 16, 2017 | Read review
“Get a room on the upper floor, less noise from above!”
jacquit293, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question