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Holiday Inn Express Canterbury

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Traveler (85)
Panoramas (7)
Dining (57)
A modern 89 room hotel offering well appointed guest rooms with writing desk, TV, Hair Dryer, and Tea & Coffee making facilities. The hotel offers free WiFi, and car parking
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Center with Internet Access
Electric Vehicle Charging Station
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Non-Smoking Rooms
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Traveler rating
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Popular mentions
Room 117 We stopped here for one night only. The front desk was often busy or understaffed as we had to wait in a queue more than once for service. As the name of the hotel implies our room was very basic. They had no king beds so we took a room with 2 singles. The room was
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Booked this hotel as we were spending the 1st day visiting my twins at Cantebrury Uni and the 2nd day going Christmas shopping in Bluewater so it was handy for both. However it was a little awkward to get to from Cantebrury, being on the other side of dual carriageway, but that
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Ideally located just around five miles from city centre. Easy to find. Simple and convenient. Check in was easy. Room not too bad, was a little cold but that probably me! Bathroom functional and clean, has shower not bath. The kettle on room was a bit dirty inside almost like
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We have been here before and it has been average. On this occasion, however, we were very disappointed and the reaction by the staff was not to be enjoyed. The car park costs £3 as a separate transaction - ok, this is apparent on the website, but they claim the hotel price is
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Canterbury
Responded Dec 10, 2018
Hi John V, We're glad to have you back! Thanks for your loyalty as a Gold Elite. It's good to know that you found the ample space in the room to your liking. I agree, the mirror adds a nice touch. I'm sorry about the challenges you encountered this time, especially with the visible signs of wear and tear in the shower and the limited breakfast spread. Our hotel will use your feedback to ensure a better experience upon your return. I know that you want to use your benefits every time you visit. In line with the terms and conditions of the program, any booking that is not made directly with IHG forfeits your chance to earn more points and to enjoy benefits. We highly recommend you use our direct reservation channels to maximize your membership! Hoping for your kind consideration. Many thanks, Anna R Case Manager IHGService
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Stayed here whilst visiting our daughter at Kent University, needed a place to sleep and have breakfast. Room was spacious and clean and well equipped, bed was very comfortable, great nights sleep. No issues with noise. The breakfast was varied and plentiful, something for
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Album Categories
All photosTravelerRoom & SuiteDining
Clever door either closes entire bathroom or isolates toilet room depending upon position.
window view
no explanation needed
Room with 2 single beds
Is there a gym here?
No, and, given that the hotel is in the middle of nowhere, there is not one anywhere near.
1 vote
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Has the hotel got a lift, please.
Thank you for your question. Sorry we do not have a lift in our hotel.
0 votes
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How far is the hotel from Town Centre please
It’s a £13 taxi fare, the hotel will book you a cab.
0 votes
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Do you accept dogs
Thank you for your question. We only accept guide dogs.
0 votes
Do the rooms have an iron and ironing board?
No,I haven't seen that in the room, but I am sure you can get it at the reception. It is a good hotel, they should provide it.
1 vote
"Our room was 117 but they probably don't vary a lot"
"Choose a room not next to the motorway"
"Some noisy rooms on main road side. Friends had to ask to change rooms because of that. Hotel did so without hesitation."
"Avoid at all cost"
"I had room 102, has a sofa bed included if you want a family room set up"
$47 - $114 (Based on Average Rates for a Standard Room)
holiday inn express canterbury hotel upper harbledownholiday inn canterburycanterbury holiday inn
United KingdomEnglandCanterburyUpper Harbledown
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