Large, comfortable room with a nice view on both sunny and foggy days! We appreciated that we could open windows to get fresh air. Plenty of room for luggage and to hang jackets to dry. Parking directly across the road. Jacuzzi (if you can find it-its in the basement but only accessible by stairs from the 2nd floor!) is more a hot tub-no bubbles. Sauna was nice and hot. Breakfast provided a lot of options in a self-serve buffet. Check in and out was quick and easy.
One of the best hotels. It was my third stay here and I will choose it again every time. Excellent location on the wonderful island of Heimaey, my room had a view over Eldfell and Helgafell, the two volcanoes on the island. The staff is friendly and helpful, the room was spatious, clean, comfortable and it had everything I needed. There is a restaurant, a sauna, luggage storage options and the staff is always there to help you. Great value for money and a pleasant place to stay while exploring beautiful Vestmannaeyjar.
We arrived at the hotel late afternoon and on arrival we were told that we could use the spa and where it was. The room was nice and we went down to the spa. When we got down there the sauna had a sign on it saying "out of order" and one of the 2 jacuzzi's was empty, so that just left 1 jacuzzi. We got into that and then found that while it was really warm the bubbles did not work. When we went to breakfast the following morning one of the staff was filling the cereal but did not say anything to us. We asked if we sit anywhere and was told we should. There was no other service at breakfast.
The position of the hotel is perfect, the atmosphere is nice and the breakfest is good. The only things I didn't like were the beds, they are a bit too soft and give you backache. There are really good restaurants around the hotel and also on the 1st floor of the hotel. Everything is in walking distance.
the hotel has a great location, near the city centre but also has great views of the surrounding mountains. the service is great. the rooms are spacious and luxurious. and the hotel included a spa which was very nice. I already left a review on the hotel restaurant but ill still recommend it here, the restaurant is genuinely the best restaurant I've eaten at in Iceland, usually breakfast is also included with the room and the breakfast is very good.
Super nice, big, comfortable room with an incredible view. Nice spacious bathroom, comfortable beds... truly, nothing was wrong with this room. Breakfast was good (and had a bonus: a waffle maker!). Another bonus: the hot tubs were a lovely surprise. Great, friendly staff 24 hours a day and the location was perfect. Would absolutely stay here again and again (and I hope to! The island is well worth the visit!)
Location in town is great. Everything in town is walkable. Plenty of restaurants nearby. They have their own restaurant downstairs, but we didn't eat there. Room was spacious and well appointed with pretty views. Bathroom was the nicest we had in Iceland. Bed and bedding were great, good pillows. Good breakfast with variety. Really good eggs at breakfast. I asked for a quite room and got one at the end of the hall on an upper floor. We had corner room and could look out in 2 directions, which was really nice. Very nice esthetic to the hotel. Obviously "the" place to stay on the island. Very comfortable bed and pillows. We arrived on the ferry in the morning and they had no problem holding our luggage until the room was ready, and let us into our room early. Slight negatives: Hot tubs and sauna are....in the basement. They would have been so much nicer outside, but they don't have any outdoor space. Hot tubs seemed crazy hot. We could last about 5 minutes in them. Maybe the difference was that we had become accustomed to hot tubs in Iceland that are outside in the cold, so it modulates it. Nice sauna. The island was the least COVID conscious place that we encountered in Iceland, and this hotel was also lacking in COVID awareness. Staff was almost completely maskless, a few had it under their chin or nose. This seemed to be the norm on the island. This was disappointing and colored our stay, especially with the hotel staff.…
We loved everything about this hotel. It is very well appointed, casual elegance. It has a great restaurant. All of the hotel staff were great. It has a perfect location...and some parking spaces!!! We'd stay here again for sure!
Spatius room, friendly staff, free hot tubs, and a great design in the breakfast restaurant. Sauna wasn’t heated up, so we were betrayed on the opportunity to enjoy the Sauna, and the breakfast leaves a few standard needs unfulfilled. Overall still a very recommendable hotel!
Very nice suite recently refurbished. Clean comfortable room and hot tubs available in the spa. Friendly helpful staff and close to the port but not noisy, just convenient, also for the local supermarket. Incorporates an independent restaurant next door serving generous tasty food.