Hilton Reykjavik Nordica
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About
Looking for a place to stay in Reykjavik? Then look no further than Hilton Reykjavik Nordica, a family-friendly hotel that brings the best of Reykjavik to your doorstep.
The rooms offer a flat screen TV and a refrigerator, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Hilton Reykjavik features a 24 hour front desk, a concierge, and room service. In addition, as a valued Hilton Reykjavik Nordica guest, you can enjoy a hot tub and breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
Close to some of Reykjavik's most popular landmarks, such as Solfar (Sun Voyager) Sculpture (0.7 mi) and Laugavegur (1.2 mi), Reykjavík Hilton is a great destination for tourists.
While in Reykjavik, you may want to check out some of the restaurants that are a short walk away from Hilton Reykjavik, including Cafe Loki (1.2 mi), Old Iceland Restaurant (1.0 mi), and Sandholt Reykjavik (1.2 mi).
If you are interested in exploring Reykjavik, check out one of the historic sites, such as Videy Island, The Settlement Exhibition, and Einar Jonsson Museum (Listasafn Einars Jonssonar).
We’re sure you’ll enjoy your stay at Hilton Reykjavik Nordica as you experience everything Reykjavik has to offer.
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The room was was extremely spacious and had a lovely view of Reykjavik Bay and Mount Esja. The room was fully equipped and had ample storage space, it was ideal for our short stay. The bathroom was large with a full size bathtub and powerful shower, a small range of toiletries were provided.
We had access to the Executive Lounge which was of good size with a varying range of seating styles. During happy hour there was a full drink service as well as a generous food offering. We had breakfast in the morning which was very good, the buffet selection was more than ample.
We enjoyed our stay at Hilton Nordica as it was extremely comfortable, the staff members were attentive and proactive and it was very convenient for Central Reykjavik which is a short drive from the hotel.
A point to note is it's a ten minute walk into the centre of the main shopping street where the pavements are heated and so ice-clear, but it's all one straight road and you earn a few calories for dinner!
Our only gripe was the rooms are really hot and so you have the option of opening your window and getting the noise from the busy road outside or roasting. We went for leaving the windows open all day and closing them at night.
We missed out on the spa as it was already booked up, so top tip, if you want to use the spa, get booking asap.
We found the customer service hit and miss and the people who worked in the Spa very rude or at best unwelcoming.
The “best” comment was when I requested some bottled water for the room the receptionist said “drink the tap water in the room” whilst I understand the green argument she could have been more polite !
They also said we couldn’t have breakfast in the main breakfast restaurant even though we booked exec rooms and I am a gold Hilton member.
I have been to many Hiltons and so was really surprised at the poor level of service and snobby spa staff - will not recommend.
We stayed in an executive room which was spacious and well decorated. On arrival the toilet bowl was dirty, this should not have happened, but we were impressed that the hotel promptly arranged for cleaning and offered us an alternative room.
The executive lounge had nice views, but had a very poor offering. Outside the happy hour of 5pm - 7pm the selection of food and drink was very poor. We would have appreciated some snacks in the evening (such as fruit, cakes or sweets). The drinks selection was even worse with only Pepsi, sparkling water and tea/coffee on offer. As someone who can’t have caffeinated drinks this essentially left me with the option of tap water or sparkling water. Absolutely not a premium experience.
The breakfast is very good and is well worth adding to your booking. All the food was fresh and there was a good selection. The hotel restaurant is also worth eating at. We ate there twice during our stay, and particularly enjoyed the fish and the desserts. The staff in the restaurant were very friendly and attentive which made for a nice atmosphere.
The hotel bar was also pleasant. However, service quality definitely varies depending on who served you. One evening the barman came to take last orders, but refused to make a cocktail as he said he’d cleaned the cocktail shaker. Given there were less than 10 people in the bar and he knew one of our party was drinking cocktails this seemed incredibly lazy.
Finally, spa access is included in the executive rooms. But you’ll be lucky if you manage to use it if you’re staying over the weekend. The opening hours are Saturday 9am - 6pm and Sunday 10am - 4pm. That makes it pretty much impossible to use before breakfast or after a day trip. Think these opening times should be reviewed in line with similar Hilton 4* properties, which typically have pools and spas open til 8/9 at the weekend.
The gym is free to guests and so we used this a couple of times, it is quite small with not many weight machines but a large number of free weights.
Parking is onsite and is complimentary which is very useful and there is a bus stop outside the hotel, albeit heading away from Reykjavík.
It is about a 25 min walk to the centre of Reykjavík, or you can get a return bus ticket with works out to approx 11 to 12 pounds for two people.
The bed in the hotel is firm, too firm really but the hotel does provide items to soften the bed.
The TV reception is a tad unreliable in the winter months due to the weather.
A tip for the winter months would be perhaps come in the spring or autumn, the weather has been pretty wild and you can't really do much due to the snow and wind.
A good hotel however if you come in deepest winter like us, an apartment may be a better bet.
Hotel does not provide early check in, so best to consider less busy arrival dates....appears Mondays and Fridays may be most hectic. If arrive a less busy day will get your room much earlier in the day than on a busy arrival day. Very hard to arrive hotel at approximately 8:30 am or so, after all night flight to wait until 3 pm, so plan to be stuck in lobby. Hilton could do alot to improve this problem, but the lobby has plenty of chairs, and reception areas adjacent with some sofas on which many weary travelers slept while waiting (music was loud but we slept anyway) waiting for checkin, even HH Diamond members had to wait.
Location is about four blocks from downtown area, and next to a mall. Easy to walk to tourist areas of downtown Reykjavik for meals and shopping. Tours will pick up at the hotel and as above, hotel staff very informed and will assist in tour purchases. Selection is terrific for breakfast buffet at hotel; bar is friendly with good selection. Typical pricing. Rooms are simply appointed, clean and comfortable; most are twin (2 person rooms, a family room sleeps three plus a 4th pull out sleeper chair but is more expensive). No air conditioning but the window, although that works given temperatures if can sleep through a light bit of traffic.
Again, really great staff at the Nordica!!
"There is plenty of good parking for your rental car. I believe it’s also free to park at the hotel."Read full review
"Braud & Co. bakery is connected to a Shell garage with hot pink signs and gas pumps. It’s walking distance but easy to miss."Read full review
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