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I stayed at the Kvosin Downtown Hotel between 12-16 May 2017. The reason I have taken so long to write my review is because I have been waiting for the Kvosin Hotel to respond to my complaint via Expedia Customer Services.
Expedia my booking agent...More
5 Thank Arowak
Response from GwennyKemp, General Manager at Kvosin Downtown HotelResponded 4 days ago
Dear Arowak, I am very sorry to hear that you had such an awful experience staying with us. I would also like to offer my sincerest apology for the lack of reply. I am terribly sorry about this as I would never intentionally ignore feedback,...More
Everything about our stay at this hotel was terrific. The location in downtown Reykjavik -- close to shopping, restaurants, nightlife, etc, and only a few streets over from the harbor -- was fantastic. We are a family of five, so the apartment style room was...More
Thank CTmom66
Response from GwennyKemp, General Manager at Kvosin Downtown HotelResponded 6 days ago
Dear CTmom66, Thank you for writing this wonderful review. It is always nice to know that our guests have a great stay with us. Our motto is indeed Friendly and Helpful and it is great to hear that you got to know our lovely staff....More
Awful noise at night- there seems to be a door- slamming contest!
Blackout shades are not the best, not helpful with 21 hours of daylight!
No full-service amenities.
Do not plan on parking rental car- there is little parking and one desk clerk, at least,...More
Thank craspac1
Response from GwennyKemp, Manager at Kvosin Downtown HotelResponded 6 days ago
First of all thank you for taking the time to bring this matter to our attention, we deeply apologize for all the issues you faced regarding the loud door slamming and that you had trouble sleeping while staying with us. We will also speak to...More
Located right next to the Parliament building and the Cathedral. This hotel was converted from a small apartment building several years ago. Most of the rooms are large though we reserved the one "small" room - quite comfortable for two people. Within easy walking distance...More
Thank Hockeydad900
Response from GwennyKemp, Manager at Kvosin Downtown HotelResponded 6 days ago
Dear Hockeydad900, Thank you kindly for taking the time to write this lovely review. We are so happy to know that you enjoyed your stay with us. We hope you had a safe journey home and we shall look forward to welcome you back should...More
Stayed here for one night and had an upgrade to fantastic room - more like a suite. Huge and welcoming. Hotel has great character and is in wonderful central location but still in a quiet neighbourhood. 5 mins walk to the main street with restaurants...More
Thank LYNDRIA B
Response from GwennyKemp, General Manager at Kvosin Downtown HotelResponded 6 days ago
Dear Lyndria, Thank you kindly for this wonderful review, we are almost blushing over here :) We are so glad to know that you enjoyed your stay with us and we very much hope to see you again in the near future. All the best...More
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Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Concierge
Multilingual Staff
Laundry Service
Things to do
Bar/Lounge
Details
Price range
$277 - $843 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#2 Luxury Hotel in Reykjavik
Room types
Suites ,
Kitchenette ,
Non-Smoking Rooms
Number of rooms
14
Reservation Options
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I agree that you should call the hotel to confirm, but I can tell you that I specified that we were a party of five when I made the reservation and we were given a room that slept 6 people. There were 2 separate bedrooms... More
I agree that you should call the hotel to confirm, but I can tell you that I specified that we were a party of five when I made the reservation and we were given a room that slept 6 people. There were 2 separate bedrooms (with queen size beds) and a sleeper sofa in the living room. We were in room 304 (name Bjork was on the door). There was a kitchen area with a dining room table that fit 6. One bathroom. It was perfect for us.