We stayed there the last two nights of our two-week tour of Iceland. Roon was adequate and comfortable. Staff was pleasant. Location is great at the harbor and very easy walking distance to downtown to all the fine restaurants. Reykjavik is small and compact, so hotel makes a great base. Breakfast was fine. Would stay there again.
Really lovely hotel, quirky. Good food choice at breakfast. Staff very helpful. Liked the bar, good choice of local drinks and cocktails. Great location with access to everything. Room was very nice and bed comfortable. Nice bathroom facilities.
An excellent hotel, rooms were a reasonable size for Reykjavik, very comfortable beds. We had a 4th floor with balcony room which had great views over the harbour. Very pretty at night when it was dark. We booked with Icelandair including flights and got a great deal. Breakfast was excellent and it was convenient having a good restaurant in the hotel after a long day. Staff were extremely friendly and helpful and lwe oved the quirky artwork. Nice having the onsite cinema and comfortable lounges. Would definitely go back to this hotel.
Just priceless, there's no word are wonder to describe what was paradise in all fashion. The hotel was amazing, the room OMG was to die for heated floors. Staff was amazing practically every single food was very tasty because the ingredients were natural
Very nice hotel with a great location overlooking the marina. The 4th floor rooms with balcony are fantastic. Very busy with lots of tourists. Breakfast is awful at $39.00 per person. Don't pay for breakfast.
Great location within walking distance to downtown and restaurants nearby. All staff I dealt with were extremely friendly and responsive. Single room is cruise-cabin small but very well laid out, clean and functional. Restaurant has good buffet breakfast and dinner (although limited menu - more of a bar) was fantastic.
The hotel is in a quiet area by the harbor which was very nice. The rooms were SO TINY!!! All was clean and comforatable and ok for one night but really really small room and bathroom. Not sure if all rooms are so small or just the one that I had but it didn't even have a place for the suitcase.
The hotel is just totally stylish and is very centrally located in the old port. From here it is not far to the city center and from the balcony you have a great view over the harbor to the "Harpa". The hotel staff is exceptionally friendly and accommodating. We felt very well cared for! Thanks for that! We can only recommend the hotel!
Hotel presumes to be funky but it is really just plain ordinary and confusing. Rooms are comfortable but tiny. Breakfasts are awful—limited food selection, very crowded and room is too small to accommodate all the guests in this large hotel. I have stayed here twice, and both times were not worth the money! Staff is pleasant but clueless.
This is a difficult review to write because some aspects of the hotel were great and some were not. Let’s start with the great: Staff we’re all very helpful. The breakfast buffet was very good with lots of choices. Location was great. In room amenities were good. Food in restaurant was very good and they helped my spouse with her gluten allergy in guiding her selections. Off street parking was available. Room was clean and comfortable. However, we stayed here at the beginning and end of our visit to Iceland. We found the rooms small and stuffy. The hotel TV service provider during both stays provided inferior signal, in constant digitizing state. Looking back at reviews 3 years old showed the issue is ongoing. We stayed in remote areas of Iceland at small guesthouses that had perfect reception. Cannot believe a hotel company affiliated with IcelandAir would actually pay for such poor quality product. Apparently, they think the “good enough” policy works here. The other issue is they advertise 24 hr reception. I called the front desk at 8:30pm, 8:45pm and 8:50pm, let the phone ring at least 20 times each call and no one picked up. A “4 Star” hotel never lets this occur. So with that being said, I think 3 Stars is the most this hotel should claim until they get their act together to qualify as a 4 Star hotel.…