We stayed in one of the rooms on 2nd floor - we saw there were two other Hotel Hofn Buildings across the street. There were no lifts in the main building - not a problem for us. The staff did offer to help bring up the luggages. We originally wanted a room facing the water, but changed to a room in the shaded area as the sun made the other room too hot. The restaurant was closed when we were there, but were told it would be opened soon. They suggested dining at the Pakkhus restaurant which had very good lobster meals (relatively pricey). So, we only had breakfast - it was good. The hotel is a bit older compared with other hotels in Iceland that we stayed in the trip. Our stay was ok.
Cheap and somewhat grubby hotel with no charm or character. We phoned ahead to make a dinner reservation to be told there was no restaurant that night - we presumed Covid restrictions but in fact they had an event that seemingly took precedence over their staying guests. Also there is no lift and we were on the 3rd floor. The event was noisy, as were the coach load of teenage girls visiting - the hotel is not equipped to deal with sound. Rooms are squashed and small, bathroom is grimy and grotty and the shower doesn't work at all. Toiletry bottles are filled with something that is definitely NOT what is says on the outside ! I haven't had the delight of breakfast yet but my expectations are low. Lovely view of the cemetery! All in all, highly disappointing.
Normally a great hotel with great stuff however on our last visit we were sadly disappointed with both the quality and service. Firstly after booking the hotel we were put in an outhouse which was smelly and cold. There was no breakfast after paying for breakfast and we had to wait at the reception for 30 minutes because there was no receptionist.
This was once the best accommodation in Höfn. Today it is badly in need of a complete overhaul. The interiors look worn and in some instances unclean from years of use. I was here in late July and there weren't very many people around on account of the pandemic. The service staff was pleasant.
We were a little hesitant about booking this hotel but it ended up being misplaced. Service was excellent from the moment I called them, personal, friendly and helpful. Within easy walking distance to the centre of Hofn. We had a superior room.