Riverside Holiday Resort by Holidaykeys
Salahane Sokak, Alsancak - Karavas 99350 Cyprus
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Room & Suite (320)
Pool & Beach (177)
About
#2 of 10 hotels in Alsancak - Karavas
Location
3.5
Cleanliness
4.0
Service
3.6
Value
3.8
Riverside Garden Resort of Northern Cyprus is set in the beautiful tranquil foothills of Kyrenia in a perfect setting of some of the most spectacular gardens ever to be seen in North Cyprus. Like most cyprus hotels all rooms are air-conditioned and have a fresh water swimming pool and indoor swimming pool and a fantastic aqua park, sauna and a massage parlor. Outdoor facilities include horse riding and tennis courts. Unlike some other Cyprus hotels, baby sitting services are also available.
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Property amenities
Free parking
Wifi
Pool
Poolside bar
Tennis court
Water park
Kids' outdoor play equipment
Meeting rooms
Paid wifi
Adult pool
Outdoor pool
Restaurant
Breakfast buffet
Table tennis
Massage
Currency exchange
Sun terrace
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Mountain View
Location
Full view
43Car recommended
Grade: 43 out of 100
16Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Salahane Sokak, Alsancak - Karavas 99350 Cyprus
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1557Reviews75Q+A100Room tips
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KngAce wrote a review Sep 15
I enjoyed myself there. Felt closer to nature, it really is a nature lovers safe haven. Will definitely be returning next season. Such an experience, wow! Grateful to Dorothy from guest relations, she made sure we were always ok.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 1 week ago
Dear KngAce The Riverside Holiday Resort family thanks you for taking time to provide positive feedback about your visit. We pride ourselves in being the biggest holiday village in North Cyprus and are thrilled that you found our nature resort to be a safe haven! We shall pass on the kind comments to Dorothy which she will be happy to hear. We would like to invite you for an even better experience in the 2023 season as we continually improve our services! Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
seante000 wrote a review Sep 7
I got more than what i anticipated experience wise from the live music at night, the pools, aqua park and above all the remarkable stuff. Special mention to Dorothy for the wonderful hospitality, wouldn't mind coming back on several occasions.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 2 weeks ago
Dear Seante000 Thank you for taking the time to write your feedback, it is important to us. We are thrilled that you enjoyed our evening live music, swimming pools and Aqua Park. It is our privilege to ensure our service and atmosphere make your special moments even more unforgettable. We shall pass on your comments to the staff, who will be motivated by your praise and continue to provide impeccable service. We look forward to seeing you back at Riverside Holiday Resort Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jhonsson64sigur wrote a review Sep 7
Great day spent, buffet was good though they could add more food choices. Loved the atmosphere at the pool bar. Special thanks to Ali from A la Carte, impeccable service. Dorothy made sure we were good. Best thing was the unlimited drinks at the buffet.
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 2 weeks ago
Dear Jhonsson64sigur Thank you for taking the time to share your experience, we value your comments. Our aim is to ensure that all our guests leave as happy as you were hence we have added more food choices to our varied buffet menu. We agree with you that Ali and Dorothy are both industrious employees, your kind comments shall be thrilling and motivational to them. We look forward to having you again at Riverside Holiday Resort, as we are constantly working to improve our services beyond guests' expectations. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
desseyfairy wrote a review Sep 7
I liked the nature concept and specially enjoyed the unlimited drinks at the buffet ,the pool and affordable prices were a cherry on the top.The cats are very disturbing and I did not expect that around the buffet area,outdoor restaurant is understandable but indoors is quite concerning
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 3 weeks ago
Dear Desseyfairy Thank you for choosing Riverside Holiday Resort. We greatly appreciate that our picturesque nature concept and recreational facilities were appealing to you! We value your feedback and are happy to inform you that we have added more variety to our diverse buffet menu. While children have always enjoyed feeding and playing with our friendly cats, we understand how this may be concerning for you hence we have provided the cats with a new home. We look forward to having you as a guest again in the near future! Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 2 nights, couldn't fault it , friendly staff, food good , evening entertainment, Would not recommend for anyone with mobility problems, lots of walking and stairs . Water park great for the children and four more pools .Rooms are very spacious and clean
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 2 weeks ago
Dear Bev H Your positive feedback is delightful to us and we would like to thank you for taking the time to share. At Riverside Holiday Resort, we are constantly striving to provide improved services to our guests and exceed expectations, making the moments spent here unforgettable! We look forward to having you again for an even more satisfying vacation. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at Riverside for 6 days and it was the stress reliever i needed. Its quite a calm resort full of trees and flowers everywhere. Spent most of my days at the pools, they have 4 of them there. Would recommend for nature lovers looking to have a relaxing, peaceful vacation.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 2 weeks ago
Dear 975dierdret We are thrilled to have your positive feedback! Our nature resort aims to be therapeutic and rejuvenating for all our guests, it is a pleasure to have provided you with that. We look forward to having you again for a more improved Riverside Holiday Resort experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the worst vacation spot we have ever been to. My family was having a reunion after 30 years & unfortunately we picked Riverside. The service was awful. Very unorganized! None of the staff knew what was going on. Ever staff member made up there own rules. We were 10 people with two families of 3 so we only needed 4 rooms but they gave us & charged us for 8 rooms. We told them very day of our 2week stay that we only need 4rooms & they refused to make the adjustment. So we paid for 4 rooms we never even entered. Also we paid for all inclusive but some days they charged our rooms for food & drinks (water, soda & juice) and some days they said it was included in our stay. There was no rhyme or reason to the way they were handling our stay. Instead of us being able to enjoy our time together we had to argue with the staff & management. I even call one of the owners & she was unwilling to help fix the situation. I made it very clear that I would be writing a review & she did not seem to care. If you would like to enjoy your vacation stay somewhere else.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It was not a bad hoilday resort, staff was very helpful but I requested some towels but I didn't get. It was a good resort to come to I will tell my family and friends.. it was good weather when I stayed at the resort
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Date of stay: August 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 1 week ago
Dear FadilS46 Thank you for taking the time to write about your experience here at Riverside Holiday Resort. Our staff thrives to keep our guests happy with flawless services, your positive comments shall be motivational! We sincerely apologize for not providing towels and we guarantee that will not happen again. We look forward to having you in the 2023 season, we are confident our improved services will be more satisfactory Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an honest review, after what took 2 hrs to get there we arrived at 1:30 to be in a que of people and the woman on the desk chatting to the locals, we were told our room wouldn’t be ready for another hour so to get some food, we put our stuff back in the car and set out trying to find the restaurant which was badly sign posted so took us a while to find. On entering the restaurant there were cats all over the floor and food scattered everywhere, the place smelt of air freshener and was just a hall with a few tables. We found a table to at hadn’t been cleaned, no cutlery and when trying to get a drink all the locals pushed in so we had a wait for a drink. The food options were apauling and only had a few, we left the hall feeling dirty and hungry as there was nothing my kids or us would eat. We decided to look around to see if there was anywhere else we could eat but was told we had to pay at the al a carte and there were no snacks what so ever during the day only breakfast, dinner and tea at the hall we had just eaten. At this point I just wanted to get my room and get some propper food… so we walked back to reception to be told yes our room was ready, so after 10 mins walking in the hot sun we got to our room which smelt so strong of bleach our eyes were watering, The floor was dirty and the shower had no head on and was filthy so couldn’t shower. As a family of 4 we were told that the 2 beds and 3 pillows we had to all share and was left with one towel between us all. The pool area had no beds or parasols, the water was merky so you couldn’t see to the bottom, no way was I letting the kids get in it. Me and my husband looked at each other and decided we could not stay here so we left the key at reception and set back off on our 2 hrs journey home having to spend more money on food as we were all starving. There were also another family of 4 who were also devastated at what they had witnessed, lucky for us we were only going for the one night. They had booked for 4 but decided also they couldn’t stay. This holiday is totally different to what was sold to us.…
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 2 weeks ago
Dear Jodie D Thank you for visiting Riverside Holiday Resort and taking the time to provide feedback. We take comments of this nature seriously and we would like to verify some details. The official check in time is 2pm, prior to that rooms are only given out by availability. We understand that the signs to the restaurant may not have been enough to guide first time guests, we have since rectified that and have added clearer signs at more points. Riverside Holiday Resort is an internationally recognized 4* brand, cleanliness is of utmost importance to us. Part of maintaining the cleanliness includes staff being aware and ready to clean where necessary without the slightest inconvenience to our guests. Our housekeeping department makes sure the rooms meet our high standards of cleanliness at all times. Thorough inspections by the department heads are being carried out to ensure satisfactory standards are met, in instances where the guest may still have a query or request the Guest Relations department can be informed and the necessary solutions taken. Our buffet area has a capacity of 500 people, with enough tables to cater for all, making it sufficient for guests even at full capacity. We are happy to inform you that our personnel has increased in number and expertise, all used tables in the restaurants are cleaned and provided with the necessary cutlery before the next guests arrive, hence there is never a time when there are dirty tables. Our improvements also include addition of more food choices to our diverse buffet menu, catering to varying taste buds. Upholding health standards is paramount to us, this includes pool maintenance. Through use of a new cleaning chemical, the color of the water was affected, although completely clean. We have rectified the issues caused and our pools are back to the crystal clear color loved by many. The past season brought many new guests to our Riverside Holiday Resort family, resultant were less parasols available on some days than the turnout. We have taken measures in this respect and can assure you there are more parasols to increase relaxation. We would like to invite you to a more improved Riverside in the 2023 season! Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family and I had an incredible time at Riverside Garden Resort. It was peaceful with activities for the kids at every turn and also adults. We were especially grateful for Naumann and Dorothy near the restaurant. We can't say enough good things about how they made our stay so special with top notch customer service. We also loved the Shisha served with ice on hot days! We will certainly be back and invite others.
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Date of stay: July 2022
Value
Location
Service
Room Tip: Ask for Christine!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Inanç Ozbirim, Owner at Riverside Holiday Resort by Holidaykeys
Responded 2 weeks ago
Dear Speak2tamara From Riverside Holiday Resort family, we thank you for spending your holiday with us and taking the time to provide feedback. We believe in providing exceptional services to our guests and we are constantly refining our standards, which we are delighted were to your satisfaction. Naumann and Dorothy are exceptional employees, both will be happy to hear your favorable comments. We look forward to having you in the near future for an even better Riverside Resort experience! Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$41 - $61 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riverside holiday village hotel alsancak - karavas, riverside holiday village kyrenia, riverside holiday village hotel kyrenia
FORMERLY KNOWN AS
Riverside Holiday Village
LOCATION
CyprusKyrenia DistrictAlsancak - Karavas
NUMBER OF ROOMS
84
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Claim Your Listing Frequently Asked Questions about Riverside Holiday Resort by Holidaykeys
Which popular attractions are close to Riverside Holiday Resort by Holidaykeys?
Nearby attractions include The Soulist (0.5 miles).
What are some of the property amenities at Riverside Holiday Resort by Holidaykeys?
Some of the more popular amenities offered include a pool, an on-site restaurant, and free parking.
Which room amenities are available at Riverside Holiday Resort by Holidaykeys?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Riverside Holiday Resort by Holidaykeys?
Guests can enjoy an on-site restaurant and a poolside bar during their stay.
Is parking available at Riverside Holiday Resort by Holidaykeys?
Yes, free parking is available to guests.
What are some restaurants close to Riverside Holiday Resort by Holidaykeys?
Conveniently located restaurants include The Taj Indian Restaurant & bar ( north Cyprus ), Tervetuloa Restaurant, and Lokman's Fish and Chip Restaurant.
Are there opportunities to exercise at Riverside Holiday Resort by Holidaykeys?
Yes, guests have access to a pool during their stay.
Is Riverside Holiday Resort by Holidaykeys located near the city center?
Yes, it is 0.4 miles away from the center of Alsancak - Karavas.
Are there any historical sites close to Riverside Holiday Resort by Holidaykeys?
Many travelers enjoy visiting Bellapais Monastery (8.9 miles), Kyrenia Castle (6.7 miles), and Mavi kosk (8.2 miles).
Does Riverside Holiday Resort by Holidaykeys have any great views?
Yes, guests often enjoy the mountain view available here.