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Hotel Lilla Roberts

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Pieni Roobertinkatu 1-3, Helsinki 00130 Finland
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Traveler (800)
Room & Suite (255)
Dining (75)

About

#3 of 72 hotels in Helsinki
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Lilla Roberts is a high quality hotel in the Design District of Helsinki. It provides luxurious modern comfort in an elegant yet homey atmosphere. Situated in between the commercial center and up-scale residential area, with several embassies in the neighborhood, it makes a perfect base for both business and leisure travelers to explore Helsinki. Hotel is on a quiet street but still very close to lively restaurant and bar scene favored by locals.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Board games / puzzles
Books, DVDs, music for children
Strollers
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Art Deco Style
Languages Spoken
English, French, Russian, Spanish and 6 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
194Restaurantswithin 0.3 miles
75Attractionswithin 0.3 miles
1,139Reviews15Q+A99Room tips
Traveler rating
  • 799
  • 276
  • 45
  • 10
  • 9
Time of year
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Popular mentions
NNe196 wrote a review Aug 2020
Tampere56 contributions23 helpful votes
Visited this hotel with my family for one night. I must admit that I had some expectation towards this based on the great reviews, but I must say that expectations were well met. Naturally the hotel offering in Helsinki is quite good and you can find many great hotels in the area. However, this Lilla Roberts is not a bad choice. Location is awesome. Just in center, still a bit outside of the busiest streets, parking is available quite close with acceptable price. Service is really professional, meaning, friendly still polite and efficient. This same applies to front desk personnel, cleaning staff, restaurant people etc. Well done! We had a LUX level room as we needed a room for the whole family of four. The room was just fantastic. You could easily sell it as a junior suite in many hotels and compared to that the price was pretty decent. The children were REALLY happy on getting their own bed after sleeping on spare/sofa beds during the past two nights in other hotels. So the room was big, really clean and nicely decorated. We had a quick bite in the terrace with some drinks and then the breakfast. No complains here.
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Date of stay: August 2020
Rooms
Location
Service
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Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Aug 17, 2020
Dear NNe196, I would like to thank you for your recent stay with us and taking your time to share your experience. I am delighted to see and hear that you have been happy with your visit and we have managed to meet your expectations. Especially your comment about staff and service is heart-warming. Once again, thank you very much for your stay. We look forward to welcoming you back. Wishing you a safe and nice summer! With kind regards, Erkki Kerttula Front Office Manager
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JabbaDeHutt wrote a review Aug 2020
Salo, Finland25 contributions10 helpful votes
Pros: Very clean and elegant hotel. Incredibly polite and friendly hotel staff. Good room at overall (clean, soundproofing, nice shower, etc.) Excellent breakfast. Nice inner court. Good location (for example, less than 1 kilometer to cathedral & senate square). 20% discount for parking in next door Kasarmitori parking garage was a great thing. Cons: Bed and pillows were not so comfortable for our taste (Bed a little bit too hard, pillows somehow "shapeless" or "gnarly" (not very comfy & mellow). It seems that hotel bikes needs already some service. At overall a pleasant experience.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Aug 17, 2020
Dear JabbaDeHutt, I would like to thank you for your recent stay with us and taking your time to review us. I am delighted to see and hear that you have been mainly happy with your visit and we have managed to meet your expectations. Cleanliness, ambience, service and breakfast are all key elements for a successful hotel stay. I am sorry to hear that you have found our beds a little too hard as usually they get a lot of highly appreciative feedback. When it comes to the pillows, upon request we provide a selection of different pillows. Hopefully next time we will find you more comfortable pillows for your taste. Our 5 Pelago bikes are being serviced once a year just before the season starts or whenever needed. Thank you for bringing this up to our attention. Once again, thank you very much for your stay. We look forward to welcoming you back. Wishing you a safe and nice summer! With kind regards, Erkki Kerttula Front Office Manager
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Monika Š wrote a review Aug 2020
Shanghai, China216 contributions38 helpful votes
+1
1. For two people - one body lotion and hair conditioner, one shower cup, basically they put just one piece for everything instead of providing two. It’s annoying, I was asking each time for extra piece. 5 star hotel and unable to put two pieces or each thing? Really? 2. Sometimes they didn’t add tea and coffee for minibar. 3. Breakfast was boring, they didn’t change anything. So it was the same breakfast selection each and every day. But at least barista was making tasty almond milk latte.
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Date of stay: August 2020Trip type: Traveled with family
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Response from Kati Jousimies, General Manager at Hotel Lilla Roberts
Responded Aug 16, 2020
Dear Monika S, I would like to thank you for your recent stay with us and for taking your time to share your experiences. I am delighted to read that your review was five despite the improvement issues. At the same time I am awfully sorry to see that we have not met you expectations when it comes to bath room amenities, in room coffee/tea facilities and breakfast selection. Please accept my sincerest apologies. We appreciate your valuable improvement list. I truly hope that despite of your disappointments you will give us another chance to prove that we can do it better. Wishing you a nice August! Be safe! Kind regards, Kati Jousimies General manager
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Randulf99 wrote a review Aug 2020
Oslo, Norway1 contribution
The best hotel this year with an amazing breakfast, together with the perfect service and help from the kind and friendly staff. Especially from the guy at the frontdesk, who gave us perfect recommandations of what do do, and what to see. Loved the luxury, art deco style. Very clean.
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
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Response from Kati Jousimies, General Manager at Hotel Lilla Roberts
Responded Aug 16, 2020
Dear Randulf99, I would like to thank you for your stay with us and for taking your time to share your experiences. We are delighted to hear that you have been happy with the service, breakfast and Art Deco interior style. We wish you a lovely August and hope to see you soon again at Hotel Lilla Roberts! Kind regards, Kati Jousimies General manager
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Tiina R wrote a review Jul 2020
Vuokatti, Finland70 contributions16 helpful votes
How do you rank hotels? Which is 3 stars and which is 5 stars. It’s all about feeling you get in there. The room was ok, not super but ok, breakfast was really good - but feeling, where it was? Our room was good and the rain dush super 😀. Also large bed and air condition was good. Location of the hotel is not the best, it took about 10 minutes to walk to the city centre. Breakfast was fresh but on 15.7. morning we didn’t get any service- none said good morning and we have to ask coffee ourselves. The music was too disco and too loud and I get an impression that those two workers didn’t like they job. Service in the reception was like in every other hotel, even though there were only few customers and they really had time enough to serve but they did not speak anything or tell anything about the hotel services or surroundings. The lobby bar wasn’t open which lower my scores too. So, Hotel is nothing special and offers nothing extra for higher price.
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Date of stay: July 2020
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Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Jul 23, 2020
Dear 973tiinar, I would like to thank you for your recent stay with us and for taking your time to share your experiences. I am delighted to hear that you have been happy with the room, breakfast and our beds which come from Unikulma. At the same time I am awfully sorry to see that we have not met you expectations when it comes to service and ambiance of the hotel as usually they get very highly appreciative feedback. Please accept my sincerest apologies for the fact that you have had to witness the indifference mentioned above and the passion towards our wonderful hotel and our valued guests has not been shown to you by our team members. Obviously all this is absolutely unacceptable. During the summer season we have food and beverage services available either at our wonderful terrace or in the lounge bar -depending on the weather conditions. On August 17 we will return back to our winter time operation. Hotel Lilla Roberts is located on Pieni Roobertinkatu in Kaartinkaupunki. This neighborhood is combining the business district and exclusive residential area Ullanlinna. Famous Esplanade Park with all high end designer shops is located 250 meters away from us and the historic Senate Square is 500 meters away from. Open air market and indoor market hall is located 400 meters away. Once again, thank you very much for your stay. I truly hope that despite of your disappointments you will stll give us another chance to prove that we can do it better. Wishing you a nice summer! With kind regards, Erkki Kerttula Front Office Manager
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PRICE RANGE
$173 - $275 (Based on Average Rates for a Standard Room)
LOCATION
FinlandUusimaaHelsinki
NUMBER OF ROOMS
130
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Frequently Asked Questions about Hotel Lilla Roberts
Which popular attractions are close to Hotel Lilla Roberts?
Nearby attractions include The Esplanadi Park (0.3 miles), Johannes Church (0.2 miles), and Old Market Hall (0.3 miles).
What are some of the property amenities at Hotel Lilla Roberts?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Lilla Roberts?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Lilla Roberts?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Lilla Roberts?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Lilla Roberts?
Conveniently located restaurants include Toca, Spis, and Finlandia Caviar.
Are there opportunities to exercise at Hotel Lilla Roberts?
Yes, guests have access to a fitness center during their stay.
Does Hotel Lilla Roberts have an airport shuttle?
Yes, Hotel Lilla Roberts offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Lilla Roberts located near the city center?
Yes, it is 0.3 miles away from the center of Helsinki.
Are any cleaning services offered at Hotel Lilla Roberts?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Lilla Roberts?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.