We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Pieni Roobertinkatu 1-3, Helsinki 00130 Finland
E-mail hotel
2 people are viewing this hotel
Hotel direct offer!Helsinki escape -35 %
Booking.com
$229
View deal
Reserve now, pay at stay
Expedia.com
$221
View deal
Agoda.com
$188
View deal
Priceline$229
Travelocity$221
Hotels.com$221
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (872)
Room & Suite (319)
Dining (116)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 76 in Helsinki
Location
4.7
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
Hotel Lilla Roberts is a high quality hotel in the Design District of Helsinki. It provides luxurious modern comfort in an elegant yet homey atmosphere. Situated in between the commercial center and up-scale residential area, with several embassies in the neighborhood, it makes a perfect base for both business and leisure travelers to explore Helsinki. Hotel is on a quiet street but still very close to lively restaurant and bar scene favored by locals.
Read more
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Board games / puzzles
Books, DVDs, music for children
Strollers
Pets Allowed ( Dog / Pet Friendly )
Parking garage
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Trendy
Languages Spoken
English, French, Russian, Spanish and 6 more
Hotel links
Special Price:Helsinki escape -35 %

Location

Full view
100Great for walkers
Grade: 100 out of 100
194Restaurantswithin 0.3 miles
95Attractionswithin 0.3 miles
1170Reviews16Q+A100Room tips
Traveler rating
  • 820
  • 283
  • 49
  • 11
  • 7
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
TommiHamal1965 wrote a review Apr 2022
Kotka, Finland34 contributions2 helpful votes
Lovely hotel with polite and helpfull staff. Bar in the lobby was cozy. The hotel is somewhat mazey. We stayed in Lux room and our room was very spacious and comfortable. Breakfast was basic but very good quality.
Read more
Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: Ask for a quiet room
See more room tips
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded 2 weeks ago
Dear TommiHamal1965, thank you for sharing your feedback. We are happy to hear the hotel did meet your expectations and that you have had an enjoyable stay. It is great to hear you enjoyed the bar and that you also enjoyed the spacious Lux room. We truly hope to welcome you back to Hotel Lilla Roberts in the future! Kind Regards, Hanna Tynninen/Duty Manager
Read more
rbrbo wrote a review Mar 2021
Helsinki, Finland44 contributions13 helpful votes
Hotel's Favorite
Very nice, luxurious feeling, clean room with a great view. We had an outstanding dinner in our room. Breakfast was also very good. Friendly and very professional staff. I would definitely stay here again.
Read more
Date of stay: March 2021Trip type: Traveled
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Apr 11, 2021
Dear friends, On behalf of our staff and Front Office Manager, we are really happy that you enjoyed your stay with us and look forward to your next visit. Stay safe and enjoy the spring! Best regards Samir Bourramman manager on duty/Lilla Roberts
Read more
chiahsinwu wrote a review Apr 2022
1 contribution2 helpful votes
the room was not cleaned properly, there were pink mold in the corner of the bathtub, dust in the corner of the floor and toilet door, and think dust in the box of the coffee capsule. however, the breakfast was nice and the staffs in the restaurant were friendly and provided professional service.
Read more
Review collected in partnership with NordicChoiceHotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded 3 weeks ago
Dear chiahsinwu, thank you for taking the time to write your review. We are glad to hear that you have enjoyed the delicious breakfast. And thank you especially for your kind comments towards to our staff at the restaurant. However, we are sincerely sorry that the cleanliness of the room has not met the the hotel's standards, we apologize this. I wan to thank you for your valuable comments, we will share these with the respective department manager for future improvement. We do hope to welcome you back to prove that we can do better. Kind regards, Hanna Tynninen/Duty Manager
Read more
Ssloddy wrote a review Apr 2022
Singapore, Singapore74 contributions78 helpful votes
Lilla Roberts is a nice Hotel in the Center of Helsinki. Location is ok and Hotel standard is a good 4 star rating. Rooms are fine (nothing special) and restaurant is ok. Gym was not great and one treadmill wasn’t working with other machines also a bit aged already. All in all fine, but not great.
Read more
Date of stay: April 2022
Rooms
Service
Sleep Quality
Trip type: Traveled
1 Helpful vote
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Apr 19, 2022
Dear STEFAN L, thank you for sharing your recent stay experience with us. We are pleased to hear that overall you had a pleasant stay with us. We really appreciate your feedback and take it seriously as we constantly strive to improve our product and services. Once more thank you for staying with us and we hope to welcome you back in the not so distant future. Have a lovely spring time! Best regards, Hanna Tynninen/Duty Manager
Read more
pepperpattik wrote a review Feb 2022
Davis, United States29 contributions38 helpful votes
I highly recommend this hotel for anyone visiting Helsinki. The staff is first rate and really helped as my friends had to navigate cancelled flights and lost luggage. The front desk staff helped me rearrange my visit as I waited for them to arrive and encourage me to take the ferry to Tallinn alone - which was absolutely the correct call. The rooms are stylish, very clean and comfortable. Quiet too!!
Read more
Review collected in partnership with NordicChoiceHotels.com
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Feb 27, 2022
Dear pepperpattik, I would like to thank you for your recent stay with us and for taking your time to share your experiences on TripAdvisor. We are over the moon by your wonderful full five star rating. We are delighted to see that you have been happy with your stay and we have managed to meet your expectations. Especially your comment about the staff is heart-warming. We look forward to seeing you soon again. Wishing you a safe Spring season. With kindest regards, Erkki Kerttula/Front Office Manager
Read more
Marco A wrote a review Jan 2022
Berlin, Germany57 contributions71 helpful votes
The breakfast room seems like an old coffeehouse. Nice furnitures and homemade breakfast. Many kinds of specials! The best jam I ever had: homemade raspberry jam. The first morning I ignored the orange version beside because I thought it would be orange jam - the waiter told us about that this is cloudberry jam - made out of ths arctic belly fruit. Delicious. Not bitter asmade from oranges, not sweet as many jams are. Healthy but witrh a little spirit of Vitamins you can taste. This buffet is full of little taste adventures to explore Finnland foodstyle. We would like to come back.
Read more
Date of stay: January 2022
Rooms
Cleanliness
Service
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Jan 17, 2022
Dear Marco A, we are over the moon by your wonderful review. Thank you so much for your recent stay and for taking your time to share your experience. What else can a hotel need than a rating and comments like yours. We are delighted to see that you have enjoyed your stay. Hopefully, we will see you soon again. Wishing you all the best and safe year 2022! With kindest regards, Erkki Kerttula/Front Office Manager
Read more
Kitt K wrote a review Jan 2022
1 contribution
I have stayed in this hotel before, but not anymore. During my last visit with my companion the hotel room bathroom smelled strongly of mould and the bathroom sink was was overflowing. ... and that smell!!! My partner was not happy. The staff at the reception was reserved and did not seem to take our feedback too seriously. Funnily we also stayed in the related room about a year before and even then the poor drainage was visible. Apparently the problem had chance to develop...
Read more
Date of stay: December 2021
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Jan 17, 2022
Dear Kitt K, thank you very much for your return visit and for taking your time to share your experience. I am really sorry to hear that your stay has not been up to your expectations and we have managed to fail our normal operational standards. I really appreciate you bringing up the issue during your stay. This way we are able to tackle the problems immediately. Please accept my sincerest apologies on behalf of our reception staff. It has not certainly been our intension to be ignorant and I am sorry that we have made you feel so. The bathroom issue was solved right after your stay and feedback. Despite of your not so pleasant experience at this time I truly hope that we will get another chance to wish you welcome back and to prove that we can do everything better. Wishing you all the best and safe year 2022! Erkki Kerttula, Front Office Manager
Read more
FrequentFlier592621 wrote a review Jan 2022
1 contribution
Very good hotel, we stayed in junior suite. it was spacious. kids loved it. breakfast was good. hotel staff at reception and breakfast was very nice. staff at breakfast served us well, chocolate muffins were over and kids loved it, server made it and brought it to our table.
Read more
Review collected in partnership with NordicChoiceHotels.com
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Jan 4, 2022
Dear FrequentFlier592621, I would like thank you for your recent stay and for taking your time to share your experiences on TripAdvisor. We are delighted to see that you have been happy with your visit and we have managed to meet your expectations. Especially your comment about the staff and service is heart-warming. Once again, thank you for your stay. Hopefully, we will see you soon again. Wishing you the best of luck throughout the coming year 2022! Stay safe, Erkki Kerttula/Front Office Manager
Read more
Gary H wrote a review Dec 2021
167 contributions113 helpful votes
Great location in the edges of the Design District of Helsinki. Nicely appointed rooms, decently sized. Comfortable bedding. Fast working complimentary wifi. Good amenities. Decent enough and well intentioned service.
Read more
Date of stay: August 2021
Value
Location
Service
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Jan 4, 2022
Dear Gary H, thank you very much for your stay and for taking your time to review us. Your full five star rating makes us very happy as it hopefully means that you have enjoyed your visit. Wishing you a safe and joyous Year 2022! We look forward to welcoming you back. With kind regards, Erkki Kerttula/Front Office Manager
Read more
jussik69 wrote a review Dec 2021
Helsinki, Finland2 contributions2 helpful votes
Stayed at the hotel. I think it was one of those lux rooms. The room bathroom sink drain was stuck. Water almost did not drain and then it overflooded to the floor from between of some casket. This it had apparently done for some time, since after this the whole bathroom started strongly smell after the mould. During my whole stay over 2 nights. Not healthy at all, by my opinion. After I investigated the matter, I additionally found under the sink empty Koskenkorva vodka bottles covered with dust. ( Koskenkorva is the cheapest of kind in Finland).... After I mentioned this during my check-out to the clerck, she just stared at me and kurtly noted my observations. Nothing else.
Read more
Date of stay: December 2021
Rooms
Location
Service
Helpful
Share
Response from Erkki Kerttula, Guest Services / Front Office at Hotel Lilla Roberts
Responded Jan 4, 2022
Dear jussik69, i thank you very much for your stay and for taking your time to share your experience. I am awfully sorry to see and hear that your visit has turned out to be a complete disappointment. Obviously our cleaning has not been up to our standards when it comes to your bathroom. Please accept my sincerest apologies for that. During the stay we encourage our guests to give feedback and to approach any staff member should there be any questions or something goes the way it is not supposed to. This way we are able to tackle the problems immediately. However, this can not be an excuse to all what had happened in your bathroom. Despite of all I truly hope that we still get a chance to see you as our guest. Wishing you a safe and joyous year 2022! With kind regards, Erkki Kerttula/Front Office Manager
Read more
Previous
123456
PRICE RANGE
$186 - $262 (Based on Average Rates for a Standard Room)
LOCATION
FinlandUusimaaHelsinki
NUMBER OF ROOMS
130
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hotel Lilla Roberts
Which popular attractions are close to Hotel Lilla Roberts?
Nearby attractions include Johannes Church (0.2 miles), The Esplanadi Park (0.3 miles), and Old Market Hall (0.3 miles).
What are some of the property amenities at Hotel Lilla Roberts?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Lilla Roberts?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Lilla Roberts?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Lilla Roberts?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Lilla Roberts?
Conveniently located restaurants include Toca, Finlandia Caviar, and Spis.
Are there opportunities to exercise at Hotel Lilla Roberts?
Yes, guests have access to a fitness center during their stay.
Does Hotel Lilla Roberts have airport transportation?
Yes, Hotel Lilla Roberts offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Lilla Roberts located near the city center?
Yes, it is 0.3 miles away from the center of Helsinki.
Are any cleaning services offered at Hotel Lilla Roberts?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Lilla Roberts?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.