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Holiday Inn Helsinki West-Ruoholahti

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Holiday Inn Helsinki West-Ruoholahti
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386 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Level Contributor
97 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Modern chain hotel, top quality; check in, room, breakfast, parking accessibility. Located just on the threshold to the central parts of Helsinki with very easy access on the western entrance to town. Indoor parking next to the hotel entrance. Very efficient and swift check-in. The hotel restaurant where also a very tasty and abundant breakfast was served is next to... More 

Helpful?
Thank Stefan A
Patrick M, Duty Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Stefan A, We appreciate that you had time to write us a review. Great to see your opinions about our hotel! Location, top quality, good restaurant and comfortable room. These kind of things you wrote on your feedback and these kind of things are highly important to us! Thank you! Welcome to stay with us again! Best regards, Tiina... More 

Willebroek, Belgium
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel has a decent price and lies nearby the subway station and a city centre. Therefore you can perfectly reach the centre of Helsinki. On the contrary, breakfast isn't included and is very expensive (€19,50 p.p. per night). Also the minibar is very expensive and the tv, wich seems to be 'free', has to be paid for. It seems... More 

Helpful?
Thank manonduymelinck
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear manonduymelinck, Thank you for staying with us and taking time to leave a review. We are glad that you enjoyed our location and service. Regarding the tv, most of the channels are free of charge, only Pay tv channels are with a charge. I'm sorry to hear that this was not clear to you. We understand that your stay... More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

First timer in Helsinki. Rooms ok. Have to request toiletries which is eco-friendly and reasonable. Near a shopping center so it was easy to get supplies. Staff were nice and friendly. Lent us the power adapters and clear answers to questions on transport and places to go. WiFi was good and reliable. Buffer breakfast decent but unvarying during our stay.... More 

Helpful?
Thank Eric C
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Eric C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best regards: Annika Kotilainen Front Office Manager More 

New Delhi, India
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Decent business hotel with all latest amenities . Has been staying there always on business visit to Helsinki . Nice front desk staff with always smile & ready to help . Should always try Sauna bath in hotel. Value for money .

Helpful?
Thank nishant s
Mari S, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear nishant s, Thank you very much for sharing your nice comments with us and the other travellerss. We truly appreciate your feedback. I am pleased to read that your overall stay was satisfying. Also, a big thank you for praising our service. Rest ensured that I will share you warm words with the rest of the team. I will... More 

Singapore
Level Contributor
83 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While the hotel has a good location close to the metro station it has certain challenges that it couldn't manage. When I checked in there was a tourist with walkie-talkie, very loud both talking and receiving. It is very difficult to hear anything in that kind of situation. It is hotel's responsibility to guide those tourists that seem to be... More 

Helpful?
Thank LinenBank
Patrick M, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear LinenBank, Thank you for staying with us and taking time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. We will share... More 

Brussels, Belgium
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Often visiting our headoffice nearby the hotel, I have stayed here many time. The staff is genuinely friendly and helpful, both at the frontdesk as well as in the restaurant. However, recently the overall service level has degraded. The main customers are larger groups of package holiday tourists from Asia, thisis somewhat remarkable, as the hotel in a business suburb... More 

Helpful?
1 Thank MichelvanR
Patrick M, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear MichelvanR, Thank you for taking the time to leave a feedback of your recent stay at the hotel. I am disappointed to read that our breakfast experience was below your expectations and I have already discussed your comment with the breakfast team here. We are aiming for more environment friendly service so now you are able to download your... More 

Helsinki, Finland
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 16, 2016

Hotel is located two kilometers or so from city center. There is a short walk to the metro and/or tram station so the distance is not an issue. Hotel is located in area called Ruoholahti, by the ocean. There is very good supermarket along with few shops just across the street. Hotel itself is pretty nice and "typical" for Holiday... More 

Helpful?
Thank seen99countries
Patrick M, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear seen99countries, Thank you very much for taking the time to post your review here. Your comments are very important for us. I am pleased to read that you enjoyed your overall stay with us. Thank you again for your four stars rating. I will share your comments with the rest of the team. I really look forward to welcoming... More 

West Palm Beach
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed June 15, 2016

I have stayed at this hotel multiple times on business in the Helsinki area. I like the rooms, beds and the staff is pleasant and accommodating. However, the past few times this hotel has simply been overrun by older Japanese tourists. They take over the breakfast area. They are rude, self absorbed and make getting breakfast a nightmare. I've had... More 

Helpful?
1 Thank msa1164
Patrick M, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear msa1164, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you rated our service to be high. However, we would like to apologize for the inconvenience caused by our crowded breakfast room and for any inconvenience you experienced during your visit. We give the utmost importance to... More 

Level Contributor
124 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed June 13, 2016 via mobile

The hotel is about 15 minutes from downtown in a quiet suburb near a metro station and a shopping mall. Rooms are spacious and complete with all the amenities, Tv tea/ coffee making facility hair dryer iron n ironing board, just like a home away from home. Sheets and towels are clean and smells good. Except one pillow case had... More 

Helpful?
Thank sew hok L
Patrick M, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear sew hok L, Thank you very much for your comments and for your four star rating. I am pleased that you enjoyed your overall stay with us and I really look forward to welcoming you back in the near future. Best regards: Annika Kotilainen Front Office Manager More 

Hong Kong, China
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 12, 2016

Clean and comfortable. Breakfast good with freshly squeezed orange juice. Thought the hotel was in the quiet suburbs but found it close to the Ruoholahti metro station, which means getting to the city centre was no problem at all. A shopping mall with shops, restaurants and a supermarket is right across the street.

Helpful?
Thank Ines2079
Patrick M, Front Office Manager at Holiday Inn Helsinki West-Ruoholahti, responded to this review

Dear Ines2079, Thank you very much for taking the time to leave your comments here and for your four star rating. Your feedback is very valuable for us. I am pleased that our location and facilities were so convenient for you. I really look forward to welcoming you on your next visit. Best regards: Annika Kotilainen Front Office Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Helsinki West hotel is located in the fast growing business district of Ruoholahti, only few minutes away from the Helsinki city center and only 30 minutes drive from Helsinki Airport. Holiday Inn Helsinki West-Ruoholahti is a high-standard business and leisure hotel offering 256 well equipped rooms. All our rooms are equipped with free highspeed internet (ADSL) and WiFi access, safety deposit box, hospitality tray and ironing equipment. Our hotel offers Executive Rooms on the 9th floor with nice view over Helsinki, the capital of Finland. In Executive rooms there is a free high speed internet and WiFi and also selected items from minibar are free of charge. Restaurant Fokka, located on the ground floor, serves a wide range of Finnish and International cuisine. You can finish the evening with a glass of wine in our cozy lobby bar. 24-hour Business Centre with complimentary internet connection is available for our guest. Hotel guests can also enjoy free fitness facilities and Finnish Sauna! Holiday Inn Helsinki West-Ruoholahti hotel is only a few minutes away from the Tallin cruise ships. ... more   less 

Additional Information about Holiday Inn Helsinki West-Ruoholahti

Address: Sulhasenkuja 3, Helsinki 00180, Finland
Location: Finland > Uusimaa > Helsinki
Price Range: $97 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Helsinki West-Ruoholahti 4*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Odigeo, IHG, Hotwire, Travelocity, Priceline and Agoda so you can book your Holiday Inn Helsinki West-Ruoholahti reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Helsinki City West Hotel Helsinki
Helsinki Holiday Inn
Hotel Style:
#22 Business Hotel in Helsinki
#23 Luxury Hotel in Helsinki
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