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Holiday Inn Helsinki City Centre

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Holiday Inn Helsinki City Centre
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746 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

On the whole the hotel was pretty good and the breakfast was more than acceptable. Our unpleasant surprise was the bathroom plumbing. There is a shower head like thing next to the sink, which would leak after we have used the sink. Worse yet, the whole bathroom floor actually got flooded after each use. Hopefully the issue was with Room... More 

Helpful?
Thank Lin S
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for taking the time to give us this feedback, we appreciate it very much. This issue has been noted by the maintanance and fixed. I'm very sorry you had to experience that while staying in our hotel. Hopefully we'll have the chance to have you as our guest again. Sincerely, Salla Toivanen Front Office Manager More 

Helsinki, Finland
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I really like the location of this hotel. It's especially convenient if you travel by train. New airport train connection also departs right on the door step. View from 6th floor was also pleasant, and the new looks of the rooms too. One thing really annoyed me though, lights. Not very optimal indeed. Few lamps above the bed are not... More 

Helpful?
Thank 1984MariE
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for your stay with us! We are happy that you took the time to write us this review about your stay. We appreciate your kind words as well as pointing out the things to improve. We are looking forward to having you as our guest again! Sincerely, Salla Toivanen Front Office Manager More 

Diamond Bar, California
Level Contributor
100 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is centrally located with modern, average sized rooms. Staff was friendly and service was just fine. The breakfast buffet was good. We stayed here at the start of our Trafalgar escorted tour of Russia and the Baltic states. Prefer this Holiday Inn to the Scandia Grand Marina Hotel Helsinki we stayed in two weeks later at the end of... More 

Helpful?
Thank mike t
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for writing us this nice review! It's nice to hear you liked your stay with us. Hope to see you again soon! Sincerely, Salla Toivanen Front Office Manager More 

Singapore, Singapore
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hi, Location is right in the city. the Finnair coach (that run between the airport and city ) terminal is right in front of the hotel. Room is spacious ; ask for room from 14 to 22 for city view (e.g. 620 will be level 6 and room number 20) We stay for 4 nights and the breakfast is decent... More 

Helpful?
1 Thank moncapu
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, It's great that you chose our hotel for your stay in Helsinki. We are happy to hear you liked the stay in our hotel. Hopefully we'll have you as our guest soon again! Sincerely, Salla Toivanen Front Office Manager More 

Canterbury, Uk
Level Contributor
112 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have stayed in quite a few Holiday Inns. This does not stand out as one of the best. On the plus side, the staff were very pleasant and helpful, and there is free coffee in the ground floor bar at breakfast time. The hotel is well located for visiting the city. The room and bathroom were on the small... More 

Helpful?
Thank KentFamilyOnHoliday
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guests, Thank you for choosing our hotel for your stay in Helsinki. We are happy to hear you found our staff pleasant and helpful as well as liked the location of the hotel. Thank you for bringing to our knowledge the things to improve, we will definitely look into fixing the problems. We truly value your feedback. Welcome back!... More 

2 reviews
4 of 5 stars Reviewed June 14, 2016 via mobile

Walked in to eat good hotel breakfast and was pleasantly pleased. Service was good and staff was friendly and there to help you. At my arrival there was a bit of waiting because they couldn't find I guess the breakfast price from the computer? But after a while everything was sorted out and I really enjoyed my experience. The price... More 

Helpful?
Thank Priscilla R
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Pricilla R, Thank you for your review! It is wonderful to hear you enjoyed the breakfast. We appreciate your kind words. We look forward to having you as our guest again! Sincerely, Salla Toivanen Front Office Manager More 

Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed June 9, 2016 via mobile

Stayed 1 night. The room was initially very cold but staff fixed it, the room temperature control was insufficient. The beds are really very nice. Soft but not too, truly comfortable. The breakfast is plentiful. Coffee from wmf machine so good. Location near to center, walking distance to restaurants.

Helpful?
Thank Adrian H
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Adrian H, We are extremely pleased to read your review. Thank you for all your kind words and feedback. We appreciate your comments very much. I will surely forward your comments to our restaurant as well. Welcome to stay as our guest in Holiday Inn Helsinki City Centre again! Best regards, Kati Salminen Duty Manager More 

Amsterdam, The Netherlands
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 8, 2016

The hotel is very conveniently located near the bus terminal and the train station. The rooms have been renovated and the overall appearance is excellent. Bathrooms have a walk-in shower and the rooms are well appointed with plenty of power outlets at convenient positions. My only disappointment was that I needed some colour printouts but the reception could only provide... More 

Helpful?
Thank Niladri M
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Niladri M, Thank you for writing a review! I am pleased to see, that you found our staff and service excellent. I am sorry to hear about the problems with color printing. This shouldn’t be a problem, I will speak with our front office manager about this matter. Once more, thank you for the review and I hope to... More 

Noosa Heads
Level Contributor
1,682 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 397 helpful votes
3 of 5 stars Reviewed June 7, 2016

Located next to the train station you cannot beat the location but the hotel is fairly basic with smaller rooms and basic furnishings such as cheap polypropylene toilet seats. It is fairly typical older Holiday Inn but its location compensates.

Helpful?
Thank Oldjack
Mari S, General Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Oldjack, Thank you for taking the time to write a review of your resent stay with us! It is nice to hear you enjoyed your stay with us and found the location great. For the room size, we have some bigger rooms also in the hotel. Once more, thank you for the review and I hope to see you... More 

New York City, New York
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 5, 2016

The hotel is located right at the train station as well as bus terminal. There are lots of food places nearby and tourist attractions are close by. The hotel is very clean and the staff is nice. We had a room with a Queen bed. It was very comfortable. The shower was great and well kept. We had a lot... More 

Helpful?
Thank Gen_Eral_87
Mari S, Front Office Manager at Holiday Inn Helsinki City Centre, responded to this review

Dear Guest, Thank you for the great review you wrote! We are pleased that you choose our hotel for your stay in Helsinki. It is wonderful to hear you enjoyed the stay, we hope to have you as our guest soon again! Sincerely, Salla Toivanen Front Office Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Stay in the heart of Helsinki at the refurbished Holiday Inn Helsinki City Centre hotel. Enjoy excellent location & transport links at the Holiday Inn Helsinki City Centre hotel. Check in to your refreshed, Scandinavian-style guest room, overlooking Finlandia Hall or bustling Eliel Square. Our stylish & comfortable open lobby invites you to linger - a completely new area where you can relax & really make yourself at home during your stay with us. Connect your laptop to free Wi-Fi or use our E-Bar & catch up with your friends or meet your colleagues at the lounge. Eating, drinking, socialising - there are so many ways you can use the space day & night. Convenient Finnair shuttle service runs to & from Helsinki Airport next to the Central Railway Station. The Helsinki Exhibition & Convention Centre is just five minutes away by train & the new Helsinki Music Centre and a verdant Töölönlahti Bay is just a short walk from the hotel. The shops, stores - including the iconic Stockmann and sights of Helsinki are also within strolling distance. Start your day with our fantastic breakfast buffet with a range of delicious options. The all-day dining menu packed with much-loved favorites, you can enjoy anywhere & anytime. Our To Go Café serves Segafredo coffee plus snacks 24-hours seven days a week. And of course in this family-friendly Helsinki hotel, kids eat free. ... more   less 

Additional Information about Holiday Inn Helsinki City Centre

Address: Elielinaukio 5, Helsinki 00100, Finland
Location: Finland > Uusimaa > Helsinki
Price Range: $121 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Helsinki City Centre 4*
Number of rooms: 174
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, TripOnline SA, Hotwire, Hotels.com, Priceline, HotelTravel.com, IHG, Odigeo, Travelocity and Agoda so you can book your Holiday Inn Helsinki City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Helsinki City Centre Hotel Helsinki
Helsinki Holiday Inn
Hotel Style:
#16 Luxury Hotel in Helsinki
#18 Business Hotel in Helsinki
#24 Romantic Hotel in Helsinki
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