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Crowne Plaza Hotel Helsinki

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#17 of 64 Hotels in Helsinki
Certificate of Excellence
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822 Reviews from our TripAdvisor Community

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Showing 585: English reviews
London, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great facilities. Ace gym, pool, and sauna. Friendly and helpful staff. Location pretty good. Good solid warm feel. Bar was nice. I didn't eat in the hotel. The gym was as good as my gym in London. It was a really really good gym. Easy access to airport with the airport bus.

Helpful?
Thank Paulandgang
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff is really kind and nice. The rooms are clean and spacious. The view is great (8th floor). You can see the Cathedral of Helsinki from there. The forniture is modern and the bed is really cozy. The bathroom is big and clean. I stayed with my boyfriend 3 days in Helsinki and we had a great time in... More 

Helpful?
Thank Chiarajourneyer
Anna K, Reception at Crowne Plaza Hotel Helsinki, responded to this review

Dear Chiarajourneyer, Thank you for your stay and for your amazing five star review! I'm happy to hear your stay with us was pleasant! Warmly welcome to Crowne Plaza Helsinki again! Best Regards, Heidi Jalkanen Reception More 

東京
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

パッケージツアーで利用しました。バスルーム(バスタブ・シンクが2つ・使いやすい)も部屋も広くて清潔で静かでした。正面玄関の上部(ライト?)が工事中でしたが煩くはなかったです。 トラム・バス停から7分くらいで、中心街からは外れていても便利でした。道順も簡単なので迷う事は無いと思います。 近くには公園、キオスク、スーパー(ホテルの裏手)、けっこう良いレストランやパブなどがあります。歯ブラシはフロントで貰ってください。エレベーターはカードキーを差し込まないとフロアに行けない作りになっています。治安も良いので、朝は公園を散歩することをお勧めします。(ちょっと寒かったですが) 従業員の方々は地下のスパの若い女性以外は皆フレンドリーで親切でした。ただし、北欧らしく従業員は少なめです。朝食も美味しくて補充もよくされていました。レストランmakuは、値段は高めでも行く価値がありました。洒落ていて、静かでアスパラガスのスープとハンバーガーが絶品でした。 Most of the staff and the workers were very friendly and nice, especially the staff at the front desk and restaurant worked very hard for us. The guy at front desk, he gave us good suggestion about breakfast at Tllinkslija line and he fixed the safe at my room immediately when the battery was running out.... More 

Helpful?
Thank darknightheven
Anna K, Front Desk at Crowne Plaza Hotel Helsinki, responded to this review

Dear darknightheven, Thank you for staying in Crowne Plaza Helsinki and thank you for your four star review! I'm pleased to hear that we have succeed with our service with you in our Restaurant and at the Front Desk! I have shared your nice words to the whole Front Desk and Restaurant Macu Teams! I'm glad to hear we were... More 

1 of 5 stars Reviewed 1 week ago via mobile

There was really bad reseptionist! I booked room from web. When I checked in the lady was telling me he didnt expect me. Ok we left our stuff,went to eat came back and minibar was broken. They wasnt sorry at all! Telling me it was my bad!

Helpful?
Thank Blake P
Solihull
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for 4 nights with my partner. We were doing the Helsinki marathon and wanted to stay close to where the event was happening. Pros Amazing gym! Best hotel gym ever! Great selection of weights and cardio machines. It even had rings so I could do ring dips! Clean rooms Very comfy beds Nice bathroom Bath robes Located next... More 

Helpful?
Thank Joanne M
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Joanne M, We thank you for your four star review. We are so glad to heat that you liked our rooms and had the possibility to use our gym facilities before and after your marathon in Helsinki. Your feedback regarding prices of room service and breakfast has been forwarded to our restaurant department. We hope to see you soon... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The hotel is situated just across the street from the Finnish National Opera, thus not far from the city centre. The rooms are not huge, but clean and well kept. The breakfast buffet is ample and the restaurant pleasant (with a very attentive staff). Stay away from the burgers, claimed to be the best in town, which they are not.... More 

Helpful?
Thank ugerud
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear ugerud, We thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Pori, Finland
Level Contributor
48 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I last reviewed this hotel in December 2012, the time I was given an upgrade to room 916, again on the club floor with Lounge access. This room was so much nicer than the previous review, 916 is spacious, light and airy. Nice window seat / bench in front of one of the windows with a fantastic view of the... More 

Helpful?
Thank mhbarker
Anna K, Front Desk at Crowne Plaza Hotel Helsinki, responded to this review

Dear mhbarker, Thank you very much for taking the time to write us a five star review. I'm pleased to hear that you enjoyed your recent stay with us and were happy with the room and breakfast. Our goal is to provide excellent service to all our guests. I have shared your kind words with our entire staff. Welcome back... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's a very nice hotel overall, and I definitely recommend it. Staff was friendly, it's a nice location by the lake and the rooms were excellent. What stood out to me the most was the INCREDIBLE gym downstairs. It's not a usual hotel gym - it's a private extremely high quality gym that hotel guests have access to. I love... More 

Helpful?
Thank KyleTheVoyager
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Eric N, Thank you for your five star review. We are so pleased to hear that you enjoyed your stay with us. We are glad to hear that you were able to use our facilities in the sauna, pol and gym area and we hope that you enjoyed your marathon in Helsinki. Your nice review has been forwarded to... More 

Bengaluru (Bangalore), India
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms are excellent and ambience of the hotel is pretty good. They have a very huge Gym and decent swimming pools. The breakfast spread is good and the staff are very helpful and cordial. it is very close to bus/tram facilities. Very good morning walk just opposite the hotel around the lake track

Helpful?
Thank Krishna P
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear Krishna P, We thank you for your five star review. We are happy to hear that enjoyed yor stay with us. We have passed on your kind words to our personnel. We hope to see you soon again. Sincerely Yours, Mari Torkko Duty Manager More 

Indonesia
Level Contributor
278 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Arrive early at 9AM and the recption lady refuse to let us check in. She didn't even asked our reservation, it's different experience when we checked in at Crowne Plaza Copenhagen at 9AM and she tried very harc to find us room since I am spire elite member of IHG. Anyway, we didn't mind because when we checked in at... More 

Helpful?
1 Thank ucartech
Anna K, Duty Manager at Crowne Plaza Hotel Helsinki, responded to this review

Dear ucartech, Thank you for your five star review. We are sorry that we did not have any room available in the morning, because of the hotel being fully-booked on the previous night. We are happy to hear that you liked your room and enjoyed your stay with us. Welcome again to Crowne Plaza Helsinki. Sincerely Yours, Mari Torkko Duty... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Crowne Plaza Helsinki - a premium business hotel in the centre of Helsinki - offers luxury service and comfort. Situated opposite the Finnish National Opera, close to the Finlandia Hall, Olympic Stadium and the Helsinki Fair Centre the Crowne Plaza Helsinki is one of the finest hotels in Helsinki.The hotel has 349 stylishly decorated modern rooms. In addition to the standard rooms, the hotel offers Crowne Plaza Club Rooms and Suites on the top floor, overlooking Helsinki city. There are also spacious and comfortable Junior Suites available. All rooms come with great beds, free high-speed broadband (ADSL), WiFi wireless internet access, a hospitality tray, ironing equipment and other comfortable amenities one expects to find in an upscale hotel. There is an extensive restaurant selection in the hotel: Mediterranean style a la carte Restaurant Macu, gastro-pub Fidel, Bar Code in the lobby and a banquet restaurant in conjunction with the Royal conference floor, featuring flexible conference facilities. The Crowne Plaza Helsinki hotel also offers a well-equipped Business Centre, stunning Forever Gym & Day Spa with Finnish Sauna, swimming pool and various Spa treatments. For guests coming by car we provide a garage with car wash service. Crowne Plaza Helsinki is a winner of the World Travel Awards, Finland’s Leading Hotel 2011, for the fourth consecutive year. ... more   less 

Additional Information about Crowne Plaza Hotel Helsinki

Address: Mannerheimintie 50, Helsinki 00260, Finland (Formerly Radisson SAS Hesperia Hotel Helsinki)
Location: Finland > Uusimaa > Helsinki
Price Range: $106 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Hotel Helsinki 4.5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Crowne Plaza Helsinki
Helsinki Crowne Plaza
Hotel Style:
#11 Business Hotel in Helsinki
#15 Romantic Hotel in Helsinki
#17 Luxury Hotel in Helsinki
#22 Family Hotel in Helsinki
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