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Radisson Blu Royal Hotel, Helsinki

#18 of 64 Hotels in Helsinki
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Radisson Blu Royal Hotel, Helsinki
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1,243 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Royal Hotel, Helsinki
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Showing 765: English reviews
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Granted they have a good breakfast and access to gym but you stay in a hotel for the sleep. As others have said the air con does not work. No minimum air temp - not worth stayin there to have a terrible night's sleep with useless pillows. DO NOT WASTE MONEY TO STAY HERE, and not sleep

Helpful?
Thank Grovesie2
CarlsonRezidor, Customer Care at Radisson Blu Royal Hotel, Helsinki, responded to this review

Thank you for writing your review. We are glad you liked the breakfast and gym at the hotel. We apologize for any discomfort caused by the temperature in your room and how it affected your sleep. We value your feedback and have shared your comments with hotel management to review and consider when making improvements at the hotel. More 

San Luis Potosi, Mexico
Level Contributor
99 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This has the great quality of Radisson hotels and is located in the center of the city, just a few minutes walk from the action. The rooms are nice and spacious. It is really clean and the restaurant has good options. The staff was really nice.

Helpful?
Thank AlexPuente
Vejle, Denmark
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 2 weeks ago

What a disappointment - in no way living up to the Radisson brand or what the hotel promise on the website in terms of service. Just a few examples from my recent stay: Check-in: The lobby and the hotel is one big mess with luggage all over the place, big travel groups trying to check out and with only 2... More 

Helpful?
2 Thank Danish_traveller2
Joni V, Service Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear Danish_traveller2, Thank you for taking the time to write your review. Please accept my sincere apology on behalf of Radisson Blu Royal Hotel. We apologize for the disappointing service you received from our staff. I understand your frustration during the check in. We take full responsibility for the situation and understand why receptionist offered to collect the luggage´s by... More 

Riga, Latvia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is situated in downtown Helsinki and the main shopping area is easily accessible. The staff are very friendly and cater for your every need, however room service comes at a price as it is served from the restaurant and grill attached to the hotel. My advice is to either go down to the restaurant or seek an alternative... More 

Helpful?
Thank Simon B
Madrid
Level Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Standard hotel from Radisson brand with very bad maintenance. For instance the sewer smell was really unpleasant in my room. The quality of bed was mediacre as the rest of facilities in the room. Breakfast quite fair. The front desk staff were profesional but not friendly.

Helpful?
Thank Sedona04
Joni V, Service Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Dear Sedona04, Thank you for taking the time to write your review. Please accept my sincere apology on behalf of Radisson Blu Royal Hotel. I am very sorry to learn that your experience with us was less than adequate. I understand your frustration at having odour in your room. I am also sorry for that you felt our customer service... More 

Dusseldorf, Germany
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel and room was clean and comfortable and the staff friendly and helpful. The outside bar area is lovely on summer evenings and the hotel is centrally located and well connected, with the Kamppi metro station right across the street.

Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank Creagh W
Kim A, Service Manager at Radisson Blu Royal Hotel, Helsinki, responded to this review

Thank you for your feedback and for taking the time to tell us about yourexperience. We look forward to your next stay! Please “Like” us on Facebook to stay informed of our upcoming news, events and promotions. Joni Radisson Blu Royal Hotel More 

Koper, Slovenia
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The Radisson Blu Royal Hotel is a very nice Hotel quite close (walking distance) to the city centre. It offers a good buffet breakfast, has a sauna (that's somthing usual for Finnland) and close by (50 meteres) you have a gym (free passage card you get at the reception).

Helpful?
Thank Primoz B
Stockholm, Sweden
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 22, 2016

This hotel seems as if it has not been renovated in a long time. The room was comfortable but small. The staff was not only friendly but extremely helpful. Upon check in they were very efficient and always smiling. They provided good direction to where we were going out that evening and some other tips as to where we could... More 

Helpful?
Thank Tique222
Tampa, Florida
Level Contributor
131 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 stars Reviewed June 19, 2016 via mobile

I am in my second day of a four day visit. This hotel is very easy to find. It is directly across the street from the Kamppi metro station. My check in went very fast and I was provided with a quiet room on the top floor of the hotel. You need to be an engineer to figure out how... More 

Helpful?
Thank NJphotoGuy
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sleek Business-oriented Hotel with striking glass facade & atrium. ... more   less 

Additional Information about Radisson Blu Royal Hotel, Helsinki

Address: Runeberginkatu 2, Helsinki 00100, Finland (Formerly Radisson SAS)
Location: Finland > Uusimaa > Helsinki > Kampinmalmi
Price Range: $104 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Royal Hotel, Helsinki 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
Radisson Blu Royal Hotel, Helsinki Hotel Helsinki
Radisson Helsinki
Helsinki Radisson
Hotel Style:
#4 Green Hotel in Helsinki
#7 Family Hotel in Helsinki
#12 Business Hotel in Helsinki
#18 Luxury Hotel in Helsinki
#21 Romantic Hotel in Helsinki
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