We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

BEST WESTERN Hotel Carlton

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Hotel Carlton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

163 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 91: English reviews
Wooler, United Kingdom
Level Contributor
117 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Friendly staff, very close to station, shops etc and yet quiet. Great restaurant and cafe downstairs and good breakfast. Lots added facilities E.g. computer and printer, tea, coffee and milk available. Spacious quirky room with great shower.

Helpful?
Thank Pam B
Greater Manchester, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in a good location, a couple of minutes walk from the central station and 5-10 minutes walk to the harbour front. The receptionist was friendly and welcoming, despite it being late when we arrived. The breakfast was good and filling - we particularly liked the porridge. The rooms are a little dated and uninspiring - I suspect... More 

Helpful?
Thank Christopher G
Winnipegosis, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Good location but a real dump. The rooms are small, and I got put into a room which had no windows. I felt really claustrophobic. The wifi was weak. The only good thing about this hotel is the nice staff. One day the room never got cleaned. Only stay here if you don't have a better place to go to.... More 

Helpful?
Thank Philip K

Travelers are raving about these Helsinki hotels

Bournemouth, United Kingdom
Level Contributor
126 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel last Friday, the hotel staff were really helpful from the beginning. They allow us to drop our luggages at the reception and we had a late check-in since we want to visit a bit the city. Around midnight, when we checked in, we discovered that our luggages were already in the room and it was a... More 

Review collected in partnership with Best Western

Helpful?
Thank SergioForce
Ostend, Belgium
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 3 weeks ago

this hotel has a perfect location and very friendly service! That said the rooms are in urge of an update and very very small! I was dissapointed there was no bath but only a shower and no place to put my toiletries too. Not much channels on tv. If you stay here on a Saturday night be warned! There is... More 

Review collected in partnership with Best Western

Helpful?
Thank eden966
Preston, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is about 4/5 mins walk from the train (& airport bus) station. It is an unusual entrance to a hotel as it is essentially a single door into a coffee shop. The hotel reception is at the back of the coffee shop. The staff were extremely helpful/friendly and will deliver your bags to your room (if requested) due... More 

Helpful?
Thank Pamela633
Hancock, Michigan
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location, just a short walk from the train station. Modern room, adequate size, great water pressure, extra comfortable bed. Staff was attentive. Overall a very positive experience for international visitors.

Review collected in partnership with Best Western

Helpful?
Thank F2859YJjohnn
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 4, 2016 via mobile

This hotel is located by museums, the train station, tour buses, and more. You really can't ask for a better location. It's not just the location that makes this hotel exceptional, it's the service. Reception was so nice and super helpful. We were able to lick our bags up while we walked around, both the day we arrived and the... More 

Helpful?
1 Thank RadicalBMXers
Philadelphia, Pennsylvania
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 14, 2016 via mobile

This is a terrific hotel in a great location in Helsinki. Staff were unfailingly helpful and friendly. Room was large and had a fridge. It also had a wonderful shower. The noise from the busy street below can be loud if the windows are open, but, once you close the double-paned windows, the street noise essentially disappears. The rooms are... More 

Helpful?
1 Thank Philly700
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2016

Our room was right on the street but we have never slept so well, undisturbed by the noise. Staff was pleasant and courteous and BBC which was not available the first 2 days for a technical problem, was fixed as promised in two days. Healthy Breakfast and soft jazz music were a good way to start the day. It is... More 

Helpful?
Thank ObjectiveTraveler3
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (40)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Hotel & Grounds (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Helsinki hotels
Vironniemi
Cumulus Kaisaniemi
Cumulus Kaisaniemi
#41 of 64 in Helsinki
3.5 of 5 stars 260 reviews
Hotel Seurahuone Helsinki
#32 of 64 in Helsinki
4.0 of 5 stars 467 reviews
Show Prices
Show Prices
Show Prices
Kampinmalmi
Hotelli Finn
Hotelli Finn
#24 of 64 in Helsinki
4.0 of 5 stars 536 reviews
Arthur Hotel
#42 of 64 in Helsinki
3.5 of 5 stars 853 reviews
Vironniemi
Original Sokos Hotel Vaakuna
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Robert's Coffee
Robert's Coffee
Cuisines: Cafe
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The BEST WESTERN Hotel Carlton has an excellent location in the very heart of Helsinki. Superb shopping and sightseeing possibilities, museums, wonderful restaurants, urban nightlife and a casino are all within a short walking distance. On-site you will find our lively coffee shop and our cozy restaurant, Iguana. Whether travelling for business or pleasure, BEST WESTERN Hotel Carlton is the perfect choice for you to spend your nights in comfort and security! Our friendly staff is always happy to help you with any request you may have. ... more   less 

Additional Information about BEST WESTERN Hotel Carlton

Address: Kaisaniemenkatu 3, Helsinki 00100, Finland
Location: Finland > Uusimaa > Helsinki > Vironniemi
Price Range: $102 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Carlton 3*
Number of rooms: 21
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Hotwire, Priceline, Cheap Tickets, Travelocity, HotelTravel.com and Booking.com so you can book your BEST WESTERN Hotel Carlton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay