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Unioninkatu 17, Helsinki 00130 Finland
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Lowest prices for your stay
Expedia.com
$171
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$186
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Free cancellation until 12/16/22
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$108
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Traveler (932)
360
Panoramas (17)
Room & Suite (708)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#11 of 78 hotels in Helsinki
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.2
Travelers' Choice
Hotel Haven is an elegant and stylish boutique hotel by the South Harbour and the Market Square in Helsinki. Hotel Haven’s 137 comfortable and spacious hotel rooms, its versatile meeting facilities, the bar, the three high-class restaurants and a gym provide luxurious experiences for any and all tastes.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast buffet
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
VIP room facilities
Laptop safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbor View
Languages Spoken
English, Finnish, Swedish

Location

Full view
100Great for walkers
Grade: 100 out of 100
173Restaurantswithin 0.3 miles
101Attractionswithin 0.3 miles
1579Reviews11Q+A100Room tips
Traveler rating
  • 990
  • 447
  • 100
  • 20
  • 22
Time of year
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Popular mentions
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tarjaw2018 wrote a review Dec 4
9 contributions9 helpful votes
Hotel Haven is amazing hotel at seeside of Helsinki. Beautifull old house with very comfortable rooms. Beds are great. Breakfast is good and in beautiful place. Very helpfull staff. Bar at entrace with good varietee of drinks and very comfortable sofas.
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Review collected in partnership with NordicChoiceHotels.com
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Robin wrote a review Oct 2022
Finland77 contributions17 helpful votes
+1
Hotel's Favorite
Pros: Pre stay communication with this hotel went very well. The front desk replied to my email quickly. In my email I requested an early check-in. The reception replied that they had availability for early check-in and that she would add the request to the reservation details. The receptionist who checked me in was friendly, and said that the room was ready for me when I arrived at 1 pm so 2 hours prior to check-in time. She also remembered that I had stayed here before and offered me a complimentary upgrade from the entry level room to a Grand Deluxe room. The room that I was given was luxurious and had a view of the Finnish Presidential Palace. I also noticed that they had Byredo amenities in the bathroom. The bed was large and I managed to have a good night’s sleep. Visiting the bar was well worth the experience. The food and the drinks were of high quality and the waiter was friendly. Breakfast was also great and of surprisingly high quality. Cons: This time there weren’t any cons. I had a great stay here and I will be happy to come back again soon!
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Haven, Guest Services / Front Office at Hotel Haven
Responded Oct 24, 2022
Dear Robin_Reser, Thank you for choosing Hotel Haven as your home while visiting Helsinki, and sharing your experience with us. I am delighted to notice that your stay with us was pleasant. We truly hope that we would have the pleasure of welcoming you back here as our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lasse L wrote a review Oct 2022
Sweden277 contributions122 helpful votes
We stayed here for one night and were left with slightly mixed feelings after expecting a 5-star experience (such as in Kämp or St George). The check-in process was smooth and possible to do in advance. The staff encounters were positive, especially at the breakfast, there was a gentleman who made us feel welcome and appreciated. The breakfast was of high quality with some very tasty and unique offerings. Also the restaurant facilities were sympathetic and cozy. The room was pretty ok in terms of size and especially the roof height was great. It seemed as if the room was already slightly torn and showed signs of age and details not expected from a 5-star spot such as old dirt between the tiles, shower/bide handles of a cheaper sort/not matching, tilted lamp shades etc. Those may be fully irrelevant details to others, but something that stand out for a visitor paying attention to details. The corridor (rooms starting with 200's in the far end of the hotel) did have a strong smell of mold and was unpleasant. There were scented sticks on the corridor, but they did not cover the clear smell of wet structures. That is obviously more of an issue with the building and not the service/amenities level as such, but contributed to the customer experience. Overall, with some more attention to the details and the health of the building, the hotel part of Haven would surely match the settings of the beautiful bar and the cozy restaurant.
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Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded 4 weeks ago
Dear Resefeber, Thank you for choosing Hotel Haven as your home while visiting Helsinki, and sharing your experience with us. I am delighted to notice that your stay with us was pleasant. We are proud in what we offer from Hotel Haven to our guests and do not like to hear that some of the aspects of Hotel Haven was not to the standard that you are use to and expect. I am sorry that the room you stayed in did not match the rest of the facilities Hotel Haven has to offer. We definitely take on your feedback and will share it with maintenance and management for updating. And of course I will share and pass on your positive feedback you experienced in the breakfast restaurant and bar. We truly hope that we would have the pleasure of welcoming you back here as our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TuomasL wrote a review Oct 2022
Helsinki, Finland3 contributions1 helpful vote
When ever we manage a short getaway from the kids this is our go-to place! The service is always superb and extra attention is paid on details and relaxing atmosphere guarantees a perfect stay. Customer is always a top priority in Haven. Also the location of this hotel is optimal. Can really highly recommend!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Haven, Guest Services / Front Office at Hotel Haven
Responded Oct 2, 2022
TuomasLap, thank you for your kind feedback and we are thrilled to hear that this visit was pleasant again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
steven b wrote a review Sep 2022
London, United Kingdom58 contributions61 helpful votes
We chose this hotel for a long weekend and weren’t disappointed. It was centrally located and everything we wanted to see and do was easily reached. The room was comfortable, clean and spacious although the city view turned out to be a view of the atrium roof! However as we were out most of the day this wasn’t an issue. We thought the bar area was really good and we’re surprised it wasn’t used by more guests while we were there. Breakfast, located in a part of an old adjacent building, was standard fare and while not spectacular, it offered a reasonable choice and was regularly replenished. Reception staff were friendly and helpful and we wouldn’t hesitate to return here in the future.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Haven, Guest Services / Front Office at Hotel Haven
Responded Oct 2, 2022
Steven b, Thank you for choosing Hotel Haven as your home while visiting Helsinki, and sharing your experience with us. I am delighted to notice that your stay with us was pleasant. We truly hope that we would have the pleasure of welcoming you back here as our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rarska wrote a review Sep 2022
23 contributions39 helpful votes
This was our second visit to hotel Haven this year (2022). On both visits the rooms were spacious and quite nice, and both were equipped with a bathtub. The location is great and the harbour view is great, should you choose to stay in the eastern side of the hotel. The breakfast is served in nice, cosy atmospheric building. The food offered is high quality and varied, unfortunately on both visits the tea I requested was possibly too much. On the first visit I had to request my tea three times and on this latter visit two times. So maybe vise to stick with coffee, if you want to have hot drink with your breakfast.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Hotel Haven, Guest Services / Front Office at Hotel Haven
Responded Oct 2, 2022
Dear Rarska Thank you for choosing Hotel Haven as your home while visiting Helsinki, and sharing your experience with us. I am delighted to notice that your stay with us was pleasant. We are sorry for the lack of service with regards to your tea requests, I will pass the feedback on to the restaurant department so that they can improve the service on this regard for the future. We truly hope that we would have the pleasure of welcoming you back here as our guest soon again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
56monkeys wrote a review Aug 2022
Rome, Italy208 contributions119 helpful votes
Great hotel, lovely staff, beautiful rooms and appointments, killer breakfast, amazing location next to Market Square, the pools, the ferris wheel, the ferries, dozens of restaurants and bars, major attractions, trams to other areas... we would definitely return on any trip to Helsinki (and have done). Worth every penny.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Haven, Guest Services / Front Office at Hotel Haven
Responded Oct 2, 2022
56monkeys Thank you for choosing Hotel Haven as your home while visiting Helsinki, and sharing your experience with us. I am delighted to notice that your stay with us was pleasant. We truly hope that we would have the pleasure of welcoming you back here as our guest.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Edgar H wrote a review Aug 2022
Dottikon, Switzerland26 contributions33 helpful votes
The perfect place for a stay in Helsinki. Very nice quiet and cozy rooms, clean and well equipped, very friendly and service orientated. Very comfortable beds and big bathroom. Excellent located hotel to discover Helsinki downtown. Many thanks!
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded Aug 5, 2022
Dear Edgar H, Thank you so much for your online review and kind words. We are very happy to hear that your stay was pleasant. We are looking forward to welcoming you back to Hotel Haven soon again. Kind regards, John Wasserfall Night Manager Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Antti P wrote a review Jul 2022
Lahti62 contributions70 helpful votes
Absolutely great hotel. We were lucky and got upgrated to a room with a lovely harbour view. Room was spotless, staff is very friendly and braekfast is great served in a very beautiful location. This was our third time in Haven and we'll defenately come again.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Haven Reception, Guest Services / Front Office at Hotel Haven
Responded Aug 5, 2022
Dear Antti P, Thank you so much for your online review and kind words. We are very happy to hear that your stay was pleasant this time. Looking forward to welcoming you back to Hotel Haven soon again. Kind regards, John Wasserfall Night Manager Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Noora wrote a review Jul 2022
21 contributions22 helpful votes
Very fast check in and out which is a plus pretty great location close to everything very spacious room they had a very good breakfast..there were no coffee machines unfortunately which is a must for mre.. the bidet spray I was so happy to find unfortunately didn't work
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Date of stay: July 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Heidi Tarilo, Other at Hotel Haven
Responded Jul 22, 2022
Dear NooraHM12, Thank you for choosing Hotel Haven as your home while visiting Helsinki, and sharing these kind words here. We are thrilled to notice that your stay with us was this pleasant. However, I am sorry the unfunctional bidet passed our inspection. We'll be more careful in the future for sure. In the future, I recommend booking one of our stunning Grand Deluxe rooms, which are equipped with Nespresso coffee machines. We truly hope that we would have the pleasure of welcoming you back here as our guest. Meanwhile, I wish you the most lovely summer! Best regards, Heidi Tarilo Front Office Manager Hotel Haven
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$155 - $219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
haven hotel helsinki
LOCATION
FinlandUusimaaHelsinki
NUMBER OF ROOMS
137
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HOTEL HAVEN $114 ($̶2̶3̶3̶) - Updated 2022 Prices & Reviews - Helsinki, Finland

Frequently Asked Questions about Hotel Haven
Which popular attractions are close to Hotel Haven?
Nearby attractions include The National Library of Finland (0.3 miles), The Esplanadi Park (0.3 miles), and Helsinki Cathedral (0.3 miles).
What are some of the property amenities at Hotel Haven?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Haven?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Haven?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Haven?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Haven?
Conveniently located restaurants include Toca, Finlandia Caviar, and Spis.
Are there opportunities to exercise at Hotel Haven?
Yes, guests have access to a fitness center during their stay.
Is Hotel Haven located near the city center?
Yes, it is 0.4 miles away from the center of Helsinki.
Are any cleaning services offered at Hotel Haven?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Haven?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Haven offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.