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Break Sokos Hotel Eden

Holstinsalmentie 29 Nallikari, Oulu 90510 Finland
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Traveler (273)
Dining (47)
Room & Suite (42)

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About

#9 of 10 hotels in Oulu
Location
4.2
Cleanliness
3.8
Service
4.0
Value
3.6
Break Sokos Hotel Eden is a versatile spa hotel in the seaside landscape of Nallikari, Oulu, offering fun and excitement to guests of all ages.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Golf course
Water park
Kids club
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Room service
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Ocean View
Family
Languages Spoken
Finnish
252Reviews0Q+A17Room tips
Traveler rating
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Time of year
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AwatifSyarqy wrote a review Nov 2018
56 contributions4 helpful votes
Sign of old age is visible in bed, mattress and room decor. It's about time for an overhaul to stay competitive. Front desk is helpful and polite. Check in and check out were quick and painless. Breakfast area can be very crowded with adorable kids so head there much earlier if you want to enjoy calm breakfast.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Nov 12, 2018
Dear AwatifSyargy, Thank you for writing your review about Break Sokos Hotel Eden. We value all the reviews as they help us to improve our hotel. I am pleased to hear that everything went well with our Front desk. We do have many families with children staying in our hotel. So the best time to have a calm breakfast is when our breakfast starts (mo-fri 6.30 -10.00 am, sat-sun 7.00-11.00 am) We hope that you will have time to visit Oulu in the future and we look forward seeing you again. With kind regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tonis32 wrote a review Oct 2018
Vantaa, Finland129 contributions40 helpful votes
This hotel is just old. It shows and feels. Positive sides are free parking in large area, good gym (3rd party) and excellent staff. Rooms are really old fashioned and worn. I could not recommend for business travel at all. For families with kids this could work, reasonable price, big pool, activities outside etc.
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Date of stay: October 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Nov 12, 2018
Dear tonis32, Thank you for writing your review about Break Sokos Hotel Eden. We value all the reviews as they help us to improve our hotel. I am very sorry to hear that our hotel was not up to your standards. But it is great to hear that our staff has done there job so excellent. I am as well delighted that you appreciated our parking area and Gym. Thank you again for the review and we hope to see you again! With kindest regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic77806 wrote a review Sep 2018
4 contributions4 helpful votes
Driving south from Lapland we decided to stop for a night in Oulu. We had not reserved any honeymoon specialities. While checking in the purpose of our stay came up, and the receptionist gave us an unexpected and delightful surprise as she upgraded our standard room to the sea-view suite at the top floor. The receptionist really had a great eye for the situation and she had a customer centric attitude. The room was spectacular, big, clean, with a sauna and a balcony from which the views were awesome. The minibar prices were reasonable. The hotel restaurant did not offer any surprises, neither good nor bad. The food was OK. Again the waitress was friendly and professional. The spa was a bit dirty. Probably a nice place for families with children but we could not find a
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Nov 12, 2018
Dear Scenic77806, Thank you for taking the time for writing your review about our hotel. It is great to hear that you have enjoyed your stay with us. I am happy to hear that our receptionist had a customer centric attitude and she upgraded you to our suite. It is our goal that our customers feel themselves welcomed to Break Sokos Hotel Eden. Thank you again for the review and we hope to see you again! With kind regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mikael F wrote a review Sep 2018
Helsinki, Finland30625 contributions2511 helpful votes
+1
This hotel has an excellent seaside location by the Nallikari Beach. It is a pleasant 30 minutes walk from Oulu City Centre through the Pikisaari Island. We booked the Seaview Suite which is located on the top 5th floor of the older wing. It has a huge terrace with the best views. From inside, the suite is more like a junior suite with combined living and sleeping areas. The dark bathroom and the sauna would need some facelift. There are other suites in the newer wing which probably have more luxurious interiors but the views cannot be compared to what we had. In the wintertime, I would choose a suite from the newer wing. We had a tasty dinner at the Maisema Restaurant. The breakfast is served in the same restaurant. It was also a pleasant experience.
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Nov 12, 2018
Dear Mikael F, Thank you for staying with us in Break Sokos Hotel Eden and thank you for your kind feedback. I am delighted that you appreciated our breakfast and accommodations. And what comes to the location, our location by the beach is simply the best in Oulu!! We hope that we will meet again! With kindest regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ahmed Abou wrote a review Aug 2018
41 contributions24 helpful votes
During cold and cloudy autumn spending few days in Aden Sokos made our family holiday complete. Location is amazing being straight on the beach where morning walk is fun specially when sun shines a bit. Also walk towards city center through woods and small bridges over the sea/ river is amazing. The hotel has also a small but good waterpark. Friendly and experienced staff.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Aug 21, 2018
Dear Ahmed A, Thank you for staying with us in Break Sokos Hotel Eden and thank you for your kind feedback. I am delighted that you appreciated our hotel. And what comes to the location, our location by the beach is simply the best in Oulu!! We hope that we will meet again! With kindest regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yan2020 wrote a review Aug 2018
Finland138 contributions59 helpful votes
We were here to celebrate our anniversary. Room was upgraded to a mini suite with balcony and sea view. That was so nice surprise. Room was big, clean, quiet and bed was great. Spa is near and so are the restaurants. Staff was friendly, but very busy and seemed a bit understaffed. I hope they get more personnel. Especially the restaurant was busy at the evening and we had to wait for some times for food and place. But food was ok. A bit overpriced though comparing to taste and quality. Next time we order pizza and go to the city for fine dining. Overall, good and relaxing weekend.
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Aug 13, 2018
Dear janne p Thank you for taking the time for writing your review about our hotel. It is great to hear that you have enjoyed your stay with us. I am sorry to hear that our restaurant was a minor disappointment! I welcome you again as our guest when next time returning to Oulu! With kind regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sini wrote a review Aug 2018
Hirvensalmi, Finland30 contributions10 helpful votes
We stayed here with my husband in August. The hotel room was the ok, little worn down and some dirt in the lamps, but nice in general. The spa was disgusting, locker room and showers smelled, the whole spa could have used layer of paint just to start with. The breakfast would have been nice if it was efficiently staffed. Tables were filled with empty dishes, the place was a mess and food ran out hour before the end of the service. Not as relaxing holiday I would have hoped. All and all if they had enough staff for high season, I think most of the concerns wouldn't be there.
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Aug 21, 2018
Dear SiniElina, Thank you for taking the time to write your review. I sincerely apologize for any discomfort you may have experienced due to the condition of the property. I am as well very sorry to hear that your experience in our restaurant was not the best! Your input will be shared with our management team! I hope you a warm and sunny autumn time:) With kind regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kauno02 wrote a review Jul 2018
Jyväskylä, Finland20 contributions4 helpful votes
I didn´t even check coz I didn´t think that there would be a hotel without airconditioning in Finland. Well, there is and I had to sleep in there. Fan in the ceiling is not enough. Spa is old and tired and wouldn´t spend any money for that.
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Jul 26, 2018
Dear Kauno02, Thank you for writing your review about Break Sokos Hotel Eden. We value all the reviews as they help us to improve our hotel. I am very sorry to hear that our hotel was not up to your standards. Now In Finland it really has been an exreaordinary summer. It has been over +30C for so long. And for that reason the room temperature is very high in our standard rooms. Unfortunately in our standard rooms we have no airconditions, but we have them in our superior rooms. Superior-rooms for that reason are very popular now at this heat. I wish you a very nice summer:) With Best Regards, Jaana Järvinen Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Riitta K wrote a review Jul 2018
Tampere, Finland62 contributions17 helpful votes
Visited Sokos hotel Eden and Spa last weekend. The hotel and spa both need renovation quickly. Rooms ( even superior rooms) are old-fashioned and tired, paint and new furniture could help a lot. Pros: Family-friendly Quiet and peaceful night Area around the hotel is nice Cons: Hotel really needs renovation Terrible breakfast, tables full of dirty dishes, no service Spa area small and old-fashioned Staff not very professional and some even unpolite
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded Jul 14, 2018
Dear Riitta K. Thank you for writing your review about Break Sokos Hotel Eden. We value all the reviews as they help us to improve our hotel. I am very sorry to hear that our hotel was not up to your standards. I sincerely apologize for any discomfort you have experienced due to the condition of the property and rooms. Your input will be shared with our management team to take into consideration for future upgrades. I wish you a warm and sunny summer! With best regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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46_Vike wrote a review May 2018
Shanghai Region, China806 contributions41 helpful votes
+1
By the beach...but in northern Finland, you might end up with summer without summer weather. The room is ok, bit pricey thou for almost 4-star level, but as known Finland has no international brands/competition, so this is what you get for your money. Breakfast was ok, typical nordic breakfast. Hotel has large spa.
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Date of stay: August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaana J, Front Office Manager at Break Sokos Hotel Eden
Responded May 7, 2018
Dear DiipaDaaapa, Thank you for writing your review about Break Sokos Hotel Eden. We value all the reviews as they help us to improve our hotel. I welcome you again as our guest when next time returning to Oulu! With Best regards, Jaana Järvinen Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
FinlandNorthern OstrobothniaOulu
NUMBER OF ROOMS
170
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BREAK SOKOS HOTEL EDEN - Reviews (Oulu, Finland)