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Really basic, should be classed as a hostel not a hotel. Had to drag luggafe 750m through the town centre through snow from check in at Hotel Santa Claus. Only needed a cheap room for 1 night before an early morning flight fortunately.More
Response from HotelSantaClaus, Helena, duty manager at Santa's Hotel RudolfResponded April 6, 2018
Thank you for your feedback! We are sorry to hear that you were unhappy with the check-in. We acknowledge that especially during the winter time, the weather conditions might cause some challenges. Hotel Rudolf is considered as an economy hotel with rooms that have...More
Not really a very nice place to stay at all. Room was small, dated, and the bathroom smelt pretty awful (despite appearing clean)! It is, however, an easy walk into the town centre.
Do not forget to take the two room keys with you -...More
planned the trip rather late so no complaints considering the price I paid - a lot more affordable than most of the options nearby. the location is convenient enough. just remember to check in at Santa Hotel.More
Response from HotelSantaClaus, duty manager at Santa's Hotel RudolfResponded August 24, 2017
Thank you for your nice feedback! We are pleased to hear that you found accommodation in short notice in our economy hotel. Hotel Rudolf offers high standard accommodation at affordable prices. As there is no staff on site, the check-in takes place in Hotel...More
Simple, clean and close to the centre. The really annoying element is arriving there to find you have to check in at a DIFFERENT Santa Claus hotel, very frustrating and not at all obvious when booking online.More
Response from Kirsi K, Myyntipäällikkö at Santa's Hotel RudolfResponded March 1, 2017
Hello, Thank you very much for the feedback. We have tried to emphasize in all the booking channels that check-in takes place in Hotel Santa Claus and are very sorry that still that information is not said clearly enough in all the booking channels. We...More
Very clean and not far from center, you could walk from central station and center of the town. Around the hotel, there is one nice craft shop named Lauri,
Aalto architecture Aho house, Marttinni and Arktikum, which are great. No reception in the same building...More